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Self-Storage Facility
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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours of US Storage Centers in Durham?
US Storage Centers in Durham is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sundays.
Can I access my storage unit outside of office hours?
Yes, gate access hours are from 6:00 AM to 10:00 PM daily, allowing you to access your unit anytime within this period.
What items am I not allowed to store at US Storage Centers?
You cannot store liquids, explosives, flammable liquids, toxic materials, or perishables at this facility. Contact us if you have questions about specific items.
Is there a long-term lease commitment required to rent a storage unit?
No, US Storage Centers rents units on a month-to-month basis with no long-term obligations.
What payment methods are accepted at US Storage Centers?
Payments can be made by checks, cash, VISA, Mastercard, cashier's checks, and money orders. You can also pay online, by phone, mail, or set up automatic payments.
Do you sell moving supplies and locks at the facility?
Yes, US Storage Centers sells boxes, moving supplies, and locks for customer convenience.
Can I reserve a storage unit online without paying immediately?
Yes, online reservations are hassle-free and do not require any credit card holds. You can reserve your unit online easily.
What nearby storage facilities are available around US Storage Centers Durham?
Nearby storage options include Extra Space Storage and My Neighborhood Storage Center, providing alternatives close by for your convenience.
Are there any dining options near US Storage Centers for a quick meal?
Yes, McDonald's and EverLou Coffee Co. are nearby, ideal for grabbing a fast meal or coffee before or after your visit.
What community services and financial institutions are near US Storage Centers?
Nearby services include the Latino Community Credit Union for banking, and the Durham Center For Senior Life offering senior services.