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Store your belongings at Extra Space Storage on 4417 Hillsborough Rd in Durham, NC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
352 reviews
5 stars
328
4 stars
10
3 stars
6
2 stars3
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Tim and other staff members received numerous compliments for their helpfulness, friendliness, and professionalism.
Cleanliness
The facility is consistently described as clean, safe, and well-maintained by multiple customers.
Pricing Concerns
Several customers expressed dissatisfaction with frequent rate increases, leading some to seek more affordable options elsewhere.
Convenience
Customers appreciated the easy rental process, accessibility of units, and the availability of climate-controlled options.
Overall Experience
Many customers reported positive experiences and recommended the facility for its excellent service and supportive staff.
- DSDawn SheppardNov 15, 20255.0The staff on Hillsborough road are nice.
- TDTawana DunnNov 15, 20255.0Ambrosia was great very understandable and focused on making my experience the best it possibly could be. I will definitely use this company again
- ABAndrew BlumNov 15, 20255.0Staff is very friendly, access couldn’t be simpler and the conditioned storage is awesome.
- SBSandy BartowNov 14, 20255.0First rate! Greeted with a warm smile and a wonderful personality by Tim Viverette, the Manager. Customer service is truly exceptional! The facilities are clean, secure, well-maintained...I trust that all of my belongings are in great hands. Highly recommend!
- LDLisa Van DemanOct 27, 20255.0Very smooth process. Customer service was excellent and I'm very happy choosing this facility! I had moved a bunch of things down from a storage unit in Illinois where I'd been paying a ton each month. I appreciate the intro rental fee and I'm very pleased with everything about the facility. Thanks so much!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Durham community, including Waterford, Walltown, Hayti District, and Gorman.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near I-85 and the intersection of Hillsborough Rd and Neal Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the access hours for Extra Space Storage in Durham, NC?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM.
What types of storage units does Extra Space Storage offer?
They offer a large selection including drive-up units, climate-controlled units, and non-climate controlled units, as well as outdoor and covered parking for boats and RVs.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies such as boxes both online and at local facilities.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Does Extra Space Storage provide electronic gate access and security?
Yes, the facility has electronic gate access, exceptional security, and a manager living on site for added security.
Are there any holiday closures at Extra Space Storage?
Extra Space Storage is closed on major holidays including Thanksgiving (Nov 27), Christmas Day (Dec 25), New Year's Day (Jan 1), and Independence Day (July 4).
What nearby storage facilities are available near Extra Space Storage?
Life Storage - Durham and Ample Storage Center are nearby self-storage facilities that customers might consider as alternatives or for additional storage needs.
Are there convenient vehicle rental services near Extra Space Storage?
Yes, Thrifty Car Rental, Hertz Rent A Car, and Penske Truck Rental are nearby, making it easy to rent vehicles or trucks when moving your items in or out of storage.
What automotive services are close to Extra Space Storage?
Nearby automotive services include Caliber Collision for auto repair, Wash Werks for car washes and detailing, and Lee's 24 Hour Towing for emergency roadside assistance.
How can nearby amenities like Big Spoon Roasters be useful when visiting Extra Space Storage?
Customers can grab coffee or snacks from Big Spoon Roasters, a nearby grocery store and coffee shop, before or after visiting the storage facility for convenience and refreshment.