Brand Certified
Extra Space Storage
4.9(377 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
4417 Hillsborough Rd, Durham, NC
27705, United States
Certified by Extra Space Storage • Mar 01, 2026
(919) 382-0511
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/north_carolina/durham/3127/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 4417 Hillsborough Rd in Durham, NC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.9
377 reviews
5 stars
353
4 stars
10
3 stars
6
2 stars3
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Tim and Ambrosia, received high praise for their helpfulness, professionalism, and genuine care for customers.
Cleanliness
The facility is consistently noted as clean, organized, and secure, contributing to a positive customer experience.
Pricing Issues
Several customers expressed dissatisfaction with frequent price increases, leading to concerns about affordability.
Accessibility
Customers appreciated the easy access to units and the availability of climate-controlled options.
- MPMercy Poteat6 days ago5.0My experience at this Extra Space has been amazing. Lots of different options for rentals like climate control or dehumidified units. Also, meeting Ambrosia has been a great experience as well. She answered all of my questions with ease. Would recommend renting here anytime of the year!
- AAAejandroFeb 19, 20265.0I was helped by a very nice lady, she helped me find the perfect storage unit! Her customer service was outstanding! I will be recommending her services to any friends or family that need a nice place to storage. Thank you!
- LHL. HutchersonFeb 19, 20265.0Ambrosia was extremely professional and courteous.
- JDJames DawkinsJan 24, 20265.0I had a great experience with Extra Space Storage renting space for my 26-ft box truck. The property is clean, secure, and easy to get in and out of, which is important when you’re operating a larger vehicle. Ambrosia and Tim were extremely helpful and professional. They made the process smooth, answered all my questions, and made sure I had exactly what I needed. Top-notch customer service. I highly recommend this location for anyone needing truck or storage space.
- TDThasha DawkinsJan 24, 20265.0We had an excellent experience with Extra Space Storage while renting a space for my husband 26-foot box truck. The facility was clean, secure, and easy to access, which made the entire process stress-free. A special thank you to Ambrosia and Tim, they were absolutely amazing! Both were professional, knowledgeable, and went above and beyond to make sure we had the right space and understood everything clearly. Their customer service truly stood out. Highly recommend this location if you’re looking for reliable storage and a team that genuinely cares about their customers.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Durham community, including Waterford, Walltown, Hayti District, and Gorman.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near I-85 and the intersection of Hillsborough Rd and Neal Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
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