Store your belongings at Extra Space Storage on 1651 TW Alexander Dr in Durham, NC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Danielle and Todd received numerous praises for their exceptional customer service, being described as friendly, helpful, and professional.
Facility Condition
The facility is generally reported as clean and well-maintained, with easy access and good security features.
Pricing Concerns
Several customers expressed dissatisfaction with sudden price increases and lack of communication regarding these changes.
Staff Knowledge
Customers appreciated the staff's knowledge and assistance in selecting appropriate storage units and navigating the facility.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding maintenance issues and customer service responsiveness.
AS
ace slaughter
3 days ago
5.0
Todd was very very helpful and welcoming
DB
daniel bonillacruz
Oct 31, 2025
5.0
Best storage unit. we do a lot of work that involves pack out and extra space storage is the best for all type of pack out storage needed . Danielle was very helpful and friendly. I highly recommend this storage location very friendly quickly and helpful.
JG
Joe Goldston
Oct 9, 2025
5.0
Danielle is fantastic! She is always professional and extremely helpful.
MA
Mark Adams
Oct 3, 2025
5.0
Great facility and fantastic staff. Todd assisted me and went above and beyond to help. Would highly recommend.
YM
Yasheka Mcneil
Oct 2, 2025
5.0
Great facility for storage needs. Friendly staff (Todd) to assist and answer questions about unit and equipment. Gave great advice on how to manage the unit and store items so I can to them easily.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Durham, Bethesda, Genlee, Clegg, Blands, Oak Grove, and other surrounding areas.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of S Miami Blvd and TW Alexander Dr.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the operating hours of Extra Space Storage in Durham?
Extra Space Storage on 1651 TW Alexander Dr is open daily from 6:00 AM to 10:00 PM.
How can I determine the right storage unit size at Extra Space Storage?
You can use Extra Space Storage's Storage Unit Size Guide to estimate the space needed based on the number of boxes and larger items like furniture or appliances.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most Extra Space Storage facilities, including this one, offer climate-controlled units for temperature-sensitive belongings as well as standard units without climate control.
Can I access my storage unit at Extra Space Storage outside of office hours?
Yes, gate access hours are from 6:00 AM to 10:00 PM every day, allowing access to your unit during these times even if the office is closed.
Does Extra Space Storage provide moving and packing supplies?
Yes, Extra Space Storage offers a variety of moving boxes and packing supplies for purchase both online and at the facility.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is drive-up access available at Extra Space Storage?
Yes, drive-up storage units are available, making it easier to move large or heavy items directly to your unit from your vehicle.
What is the closest intersection to Extra Space Storage in Durham?
Extra Space Storage is conveniently located near the intersection of S Miami Blvd and TW Alexander Dr.
What nearby places can I visit around Extra Space Storage for moving or storage needs?
Nearby, you can find StoreSmart Self-Storage and Life Storage - Durham for additional storage options, as well as U-Haul Neighborhood Dealer for truck rentals to assist with your move.
Are there dining options near Extra Space Storage for customers visiting the area?
Yes, customers can enjoy nearby eateries such as Cheerz Deli, Pho 9N9 (Vietnamese), Bamboo Grill (Italian), and Danny's Bar-B-Que after handling their storage needs.
What fitness or wellness facilities are close to Extra Space Storage in Durham?
Customers can visit nearby gyms and spas like Digital Curve, Health Beauty & Life, and Ready Set Fitness for wellness activities before or after their visit to Extra Space Storage.