Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Denver, NC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,601 reviews
5 stars
944
4 stars
363
3 stars
114
2 stars
50
1 star
130
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Many customers praised the staff for being friendly and helpful, with specific mentions of employees going above and beyond to assist.
Customer Service Issues
Several reviews highlighted poor customer service experiences, including long wait times for assistance and unhelpful responses from staff.
Product Availability
Customers noted that while Lowe's generally has a wide selection of products, there were instances of advertised items being out of stock or unavailable.
Checkout Experience
Many customers expressed frustration with the lack of traditional cashiers and reliance on self-checkout, leading to longer wait times.
Delivery Problems
There were multiple complaints regarding delivery issues, including items not arriving as scheduled and problems with damaged products upon delivery.
- DODarren O'Neill1 day ago1.0Lowe’s sucks, all self checkout.
- CPCaleb PletcherNov 16, 20251.0Ordered a brand new Washer and Dryer set, paid for all suggested/recommend accessories, installation, delivery, and was told at delivery they did not have a stacking kit. I called back to try to resolve the issue, happy to pay for the actual kit, but literally same day they demand I pay another $80 for "delivery" I tried to talk out the issue, mentioning the kit was never shown or offered a single time during the purchase/delivery/installation process. Would it not make sense to offer a stacking kit when paying thousands of dollars for a stacking washer and dryer to be installed?? Instead of offering any sort of remedy or assistance, the employee took the weirdest possible inflammatory stance of saying "you're shouting at me" at a completely normal volume? Then said you're on a recorded line, like a threat? I would love for Lowe's to post the recording in response, I would be so happy for anyone to see what counts as "shouting" when she took that aggressive stance instead of working out any sort of alternate plan. I have problems with 1. the install team not showing up in the 4 hour window, they did text when 30 minutes out. 2. the entire process neglecting to mention or offer a stacking kit, why would you not make that an easy always suggested item? Why not say "hey in case you forgot" at some point? Maybe I'm the rube here but I simply thought buying a stacking washer and dryer and clicking yes on everything suggested to me to purchase would give me a stacked washer and dryer 3. Just how quickly the employee on the phone took a really aggressive tone as if to escalate intentionally? Extremely unnecessary I guess it's "only" $80 but the entire principal of the situation is just really sticking with me.
- SRSterling RocketteNov 14, 20255.0My experience was great it took me right where I needed to go
- GMGina MeeksNov 8, 20255.0Thank you Clayton! He was very helpful and friendly.. not only did he save me money but he also helped me transfer my old propane tanks from my vehicle and put the new ones in for me. You can tell he’s very passionate about his job and providing the best service possible. I would highly recommend this Lowe’s store to everyone!
- SEStephen EllisNov 3, 20255.0I'm at my Lowe's too much. Wonderful help on any project Just completed repairs to my front porch steps hand rails and saved big bucks over some constructor
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Denver, NC?
At Lowe's Home Improvement, you can find appliances, bathroom supplies, building materials, paint, tools, flooring, outdoor furniture, grills, plumbing essentials, and more for your home improvement needs.
What are the store hours for Lowe's Home Improvement in Denver, NC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, the store is closed on November 27, 2025 and December 25, 2025.
Does Lowe's Home Improvement offer delivery or in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You'll also receive email updates when your order status changes.
What is Lowe's return policy for items purchased?
Most items can be returned within 90 days. For online purchases, you can start a return in your Order History. In-store returns require proof of purchase at the customer service desk.
Are installation services available at Lowe's in Denver, NC?
Yes, Lowe's offers a wide range of installation services including appliances, flooring, cabinets, lighting, HVAC, roofing, and more.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.
Is Lowe's Home Improvement accessible to customers with disabilities?
Yes, the store has wheelchair accessible parking and onsite services to assist customers with disabilities.
What nearby places can I visit when shopping at Lowe's Home Improvement in Denver, NC?
Nearby, you can visit Blue Rhino Propane Exchange for propane supply, Minute Key for locksmith services, and ALDI USA for grocery needs, making it convenient to handle multiple errands in one trip.
Are there dining options near Lowe's Home Improvement?
Yes, nearby dining options include Burger King for fast food, Casa Garcia for Mexican cuisine, Marco's Pizza, and the Famous Toastery Denver for American-style breakfast and lunch.
If I need automotive services, are there nearby places around Lowe's in Denver, NC?
Yes, nearby automotive services include Meineke Car Care Center for repairs, USA Auto Wash Express for car washing, and AutoZone for parts and accessories.