Brand Certified
Lowe's Home Improvement
4.2(2347 reviews)
Certified by Lowe's Home Improvement • Apr 12, 2026
Business Details
940 Concord Parkway North, Concord, NC
28027, United States
Certified by Lowe's Home Improvement • Apr 12, 2026
(704) 720-9000
Certified by Lowe's Home Improvement • Apr 12, 2026
https://www.lowes.com/store/NC-Concord/0697
Certified by Lowe's Home Improvement • Apr 12, 2026
About
Certified by Lowe's Home Improvement • Apr 12, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Concord, NC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 12, 2026
Hours
Certified by Lowe's Home Improvement • Apr 12, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.2
2,347 reviews
5 stars
1,401
4 stars
489
3 stars
174
2 stars
91
1 star
192
- CKChristopher Krady2 days ago5.0Staff helped find soil amendments and I found a few beautiful plants, bonus
- PPParaGary4 days ago5.0The customer service here is absolutely amazing! Very friendly staff, very helpful and helped me find what I needed, and no high-pressure sales tactics. As I was checking out, one of the associates even informed me of a special offer that was going on, which helped me save quite a bit of money. No up selling, just savings. This is my favorite place to come for the things I need for anything I need for all of my rental properties.
- TJThomas JacksonMar 25, 20265.0I rented a device from the Rental department. An area in store that is actually hard to find in the store. But once you do the assistants are incredible. I was helped by this young lady. I'm so sorry I can't remember her name but she was showed amazing customer service. So polite and courteous. Just a warming personality. How I wish everyone could be so awesome 👌. This was Tuesday,Mar 24th.around 4:00. How I wish I could remember her name.
- MHMeya HendersonMar 23, 20265.0Matthews in Tools was amazing and super helpful! I tried to give him a 10/10 rating but survey website wasn't working :(
- PKPraveen KumarMar 22, 20261.0My recent online order and in store pickup experience was very disappointing. It took almost 6 hours to get my order ready and when I got there to pick up my order it was not ready. Agent asked me to pickup each items in their respective racks and printed receipt. Very inconvenient customer experience 🙁
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Concord, NC?
Lowe's in Concord, NC offers a wide selection of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, tools, and more.
What are the store hours for Lowe's Home Improvement in Concord?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customers' convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates will be sent if the status changes.
What payment options are available at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.
Does Lowe's provide installation and assembly services?
Yes, Lowe's offers a variety of installation and assembly services including appliances, flooring, blinds, cabinets, countertops, HVAC, roofing, and more.
Are there any nearby places where I can exchange propane while shopping at Lowe's?
Yes, Blue Rhino Propane Exchange is located near Lowe's Home Improvement, making it convenient to exchange propane while shopping for your home improvement needs.
Where can I get locksmith or key duplication services near Lowe's in Concord?
Minute Key and minuteKEY locksmith services are nearby, offering convenient key duplication and locksmith solutions close to Lowe's.
Are there dining options near Lowe's Home Improvement for a quick meal before or after shopping?
Yes, nearby dining options include Queen City Dogs, Slim Chickens, and Concord Diner, providing great spots to enjoy a meal close to Lowe's store.
Does Lowe's Home Improvement support environmental and community initiatives?
Yes, Lowe's partners with organizations like Keep America Beautiful, Habitat for Humanity, and offers services such as recycling electronics and batteries to support community and environmental efforts.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 12, 2026Yext Knowledge Graph
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