Brand Certified
Lowe's Home Improvement
4.1(1936 reviews)
Certified by Lowe's Home Improvement • May 03, 2026
Business Details
8826 Albemarle Road, Charlotte, NC
28227, United States
Certified by Lowe's Home Improvement • May 03, 2026
(704) 563-3761
Certified by Lowe's Home Improvement • May 03, 2026
https://www.lowes.com/store/NC-Charlotte/1920
Certified by Lowe's Home Improvement • May 03, 2026
About
Certified by Lowe's Home Improvement • May 03, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Charlotte, NC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 03, 2026
Hours
Certified by Lowe's Home Improvement • May 03, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
1,936 reviews
5 stars
1,147
4 stars
373
3 stars
156
2 stars
55
1 star
205
- MFM FApr 23, 20263.0My friend and I were looking all over the store for a product that several workers sent us in the wrong direction and then couldn't find the item themselves. If an item is not in stock or in a store..state that it is out of stock or maybe at another store. Maybe it is on Amazon. We are trying to give Lowe's business here.
- MVMario VApr 15, 20261.0I had a very disappointing experience with an ASM manager named Stephanie at Lowe’s. I came in to exchange a pressure washer, something I’ve done multiple times over the years without any issues. I also purchased protection for the product specifically for situations like this. Instead of being helpful, Stephanie had a very rude and dismissive attitude from the start. She questioned how I use my equipment and insisted that using it for anything beyond “residential use” was not allowed, which felt more like a personal opinion than actual customer support. What really crossed the line was her calling the warranty department in front of me in an attempt to report that I use my pressure washer commercially, seemingly trying to get my warranty voided. That felt completely unnecessary and unprofessional. I’ve been a customer for years and have never had an issue like this before. This interaction alone has made me reconsider returning to this location. Customer service should be about helping, not creating problems for loyal customers.
- SSSK ServicesApr 8, 20265.0Always a pleasure they are so generous and helpful
- ESElla SergeyevaMar 31, 20265.0I had such a great experience at Lowe’s thanks to Tom from the paint department! He was incredibly kind, attentive, and efficient from start to finish. He took the time to answer all my questions and made sure I had exactly what I needed. It’s rare to come across someone who genuinely cares about helping customers, and Tom truly stood out. 5 stars all the way—Lowe’s is lucky to have him!
- PLPhilip LyewMar 25, 20261.0Could not get anyone to open cage containing chainsaws. Asked 3 different associates and waited 30 minutes. Received no assistance. Eventually gave up and left. This Lowe’s has consistently the worst customer service I have ever experienced. Do not shop here!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Charlotte, NC offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What services does Lowe's provide?
Services include in-store pickup, delivery, appliance installation, carpet installation, deck installation, HVAC installation, and many more professional installation services.
What are the store hours for Lowe's Home Improvement in Charlotte?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. You'll also receive email updates regarding your order status.
What payment methods does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's offer language support for non-English speakers?
Yes, Lowe’s speaks English and Spanish and offers in-store translation services for other languages.
What nearby places can I visit when shopping at Lowe's on Albemarle Road?
Nearby places include Blue Rhino Propane Exchange for propane needs, minuteKEY for key and locksmith services, and Dollar Tree for discount shopping. You can conveniently visit these for additional needs during your trip to Lowe's.
Are there nearby food options when shopping at Lowe's Charlotte?
Yes, nearby food options include Pizza Hut Express, Taco Bell, Starbucks, and Jersey Mike's Subs, ideal for grabbing a quick meal before or after your shopping visit.
Can I find banking and ATM services near Lowe's Home Improvement in Charlotte?
Yes, there are several nearby ATMs including Bank of America ATM, LibertyX Bitcoin ATM, and Bitcoin Depot. Suntrust Bank and Truist are also nearby for banking needs.
How can I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can start a return through your Order History on Lowes.com. In-store returns require proof of purchase at the customer service desk.
Brand Certified Facts from Lowe's Home Improvement
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