Brand Certified
Lowe's Home Improvement
4.1(2590 reviews)
Certified by Lowe's Home Improvement • May 03, 2026
Business Details
10275 Perimeter Parkway, Charlotte, NC
28216, United States
Certified by Lowe's Home Improvement • May 03, 2026
(704) 501-4420
Certified by Lowe's Home Improvement • May 03, 2026
https://www.lowes.com/store/NC-Charlotte/2352
Certified by Lowe's Home Improvement • May 03, 2026
About
Certified by Lowe's Home Improvement • May 03, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Charlotte, NC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 03, 2026
Hours
Certified by Lowe's Home Improvement • May 03, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
2,590 reviews
5 stars
1,490
4 stars
575
3 stars
185
2 stars
73
1 star
267
- OOOsmany Ortiz5 days ago5.0Fui recientemente a comprar una lavadora y la atención fue excelente. Lo recomiendo.
- JAJaye Maxx AlexanderApr 24, 20264.0Awesome
- WWWade WigginsApr 17, 20265.0Great service
- VKVijay KrishnaApr 11, 20261.0Had a frustrating experience at Lowe’s today. Before visiting, we called to confirm whether wood cutting service was available, and were told it was. After arriving, we double-checked with a staff member in-store and were again told it was available. However, after selecting and bringing the wood to the cutting area, we were informed that the machine was not working and no cutting could be done. This could have been communicated accurately either over the phone or when we checked in-store, which would have saved us time and effort. Really disappointing experience.
- ASAlicia SotoMar 24, 20265.0Hi this is Cece. I would like to give kudos to one of your employees Robert Cooper, Sales Specialist. I needed assistance in locating pegs for my shelf. Such a big store and I couldn't find anyone. So, I went to a different area of the store and I came upon Robert. I honestly didn’t think he could help me since he was in a different department. I was wrong. Not only was he SUPER friendly and professional but he was also very knowledgeable and knew exactly where I could find the pegs. I've never been to Lowes before but I definitely liked this store and my experience today. Thank you Robert. Also, as I was checking out, Lakisha was at the self checkout and I'm going to tell you that she had the biggest smile and ready to help me with my purchase - great customer service. Thank you Lakisha This is not the closest Lowes to me but I will make sure to return to this store if ever I need to. Cece
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Charlotte, NC offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, gardening equipment, tools, and more. Services include installation and assembly for various home improvement needs.
What are the store hours for Lowe's Home Improvement in Charlotte, NC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement in Charlotte offer in-store pickup and delivery?
Yes, Lowe's in Charlotte offers both in-store pickup and delivery services.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are sent if your order status changes.
Can I return or exchange an item bought at Lowe's Home Improvement?
Most items can be returned within 90 days. Online returns can be started via your Order History, and in-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement in Charlotte?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any nearby food options if I visit Lowe's in Charlotte?
Yes, nearby you can find Funnel Vision Funnel Cakes, a bakery and candy store, and Auntie Anne's Pretzels for quick snacks and treats.
Where can I find nearby services related to keys and locksmiths near Lowe's?
Minute Key and minuteKEY are nearby options for key and locksmith services, convenient if you need quick key duplication or locksmith help near Lowe's.
Are there nearby pet care services around Lowe's in Charlotte?
Yes, Banfield Pet Hospital and PetSmart are nearby for veterinary services and pet supplies, making it convenient for pet owners visiting Lowe's.
What nearby financial services are accessible from Lowe's Home Improvement?
Visitors can access BB&T Mortgage and Truist bank nearby for mortgage lending and banking services.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 03, 2026Yext Knowledge Graph
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