Business Details
About
Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your Charlotte, NC Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Charlotte area
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
415 reviews
5 stars
272
4 stars
83
3 stars
20
2 stars
10
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude interactions and poor service during busy times.
Product Selection
Customers appreciate the wide variety of organizing products available, but some noted that prices are high and quality can be inconsistent.
Store Experience
The store is generally well-organized and enjoyable to browse, though some customers experienced long wait times at checkout and difficulty finding assistance.
Pricing Concerns
Several reviews highlighted that while the store offers quality products, many customers feel that prices are too high compared to competitors.
- EGEnsley GilchristDec 16, 20255.0I live in a small house and need ALL of the organizing help-this store is my happy place! The staff has always been extra kind and helpful whether it’s over the phone, in person, or picking up an order. Truly love any excuse to walk around and browse. I love this location of The Container Store!
- CCCristiana CamardellaDec 10, 20255.0Great selection on anything you want to organize your house. From garage to kitchen, you can find it here. The Elfa series of organizers is very extensive. I suggest looking through their website first, if you know what you're looking for or you'll be roaming for a long time. But if you have an inkling of what you want and need to find the perfect solution go to the store and talk to an associate. I dare you not to find what you need.
- CHCayley Rose HaseldenDec 7, 20254.0Great selection but twice the price.
- MOMaggie OsbornNov 10, 20255.0Mark at the container store CLT is amazing! My pantry is a very small and funny configuration. Mark was so patient helping me design the space, then changing the design, then returning 3-4 times for different pieces. He was so helpful every step of the way! I’m so glad I went with an elfa Design+ pantry with Marks help!
- JLJOSEPHINE LOCALOct 27, 20255.0The Container Store has it all! I can’t believe I had not reviewed this location until today. I love that I can walk in and find exactly what I need to organize or set up storage in my space. Whether it’s the office, the kitchen, my bedroom, closet or garage. And of course, travel luggage and accessories—they have got it! I also love that I can walk out their back door and enter South Park Mall, immediately. Now that’s convenient! Check out my pics to see what they offer. Happy Organizing, Josephine Local Guide
Frequently Asked Questions About The Container Store
What are the fulfillment options at your stores?
We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.
Do you offer special financing?
Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.
Can you come to my home to design my space?
Yes, our In-Home Designers will come to your home for free and explore how to unlock the potential of your space. They will develop a written proposal that includes our time and cost for products to transform your space.
I don't have a store near me, can I still get a free design?
Yes, you can still take advantage of our free design service even if you are not close to a store by making a Virtual Design appointment. Your Design Specialist will work with you over your phone, tablet or computer.
Can you help me organize my space?
Yes, our In-Home Organizers will come to your home to organize any space. They will develop a written proposal that includes our time and cost for products to transform your space. Once the plan is agreed upon, they will organize, label, drop off donations and complete any returns needed.
Can you help me select the right products and organizers for my existing custom space?
Of course. Any of our Store Specialists would be happy to help you select the right products for your space. Or, choose to make an appointment with one of our In-Home Designers.
Do you have different styles and types of custom spaces to choose from?
Yes! We offer a wide variety of exclusive custom spaces from the unmatched strength of solid steel to the luxury of built-in wood to fit any room, style and budget. Explore all your options here.
What are the store hours for The Container Store in Charlotte, NC?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM.
What fulfillment options are available at The Container Store?
The Container Store offers free in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Do you offer special financing at The Container Store?
Yes, special financing is available with The Container Store Credit Card, which can be applied for online.
Can The Container Store help me design a custom organizing space at home?
Yes, In-Home Designers provide free visits to develop proposals for transforming your space including time and product costs.
Is it possible to get free design help if there isn't a store nearby?
Yes, you can schedule a Virtual Design appointment to work with a Design Specialist remotely via phone, tablet, or computer.
Which payment methods does The Container Store accept?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
What types of custom closet and shelving brands does The Container Store offer?
The store features elfa Custom Closets & Shelving, TCS Closets Custom Closets, and Contained Home Professional Organizers.
Can The Container Store help organize existing custom spaces?
Yes, Store Specialists can assist in selecting products or you can book an appointment with an In-Home Designer for customized help.
What nearby shopping options are available around The Container Store in Charlotte?
Nearby shopping includes Urban Outfitters for clothing and fashion accessories, Gucci boutique, and Microsoft Store for electronics.
Are there dining options near The Container Store for a meal before or after shopping?
Yes, nearby restaurants include McCormick & Schmick's Seafood & Steaks, Suffolk Punch Brewing brewery and coffee shop, and Tommy Bahama Marlin Bar serving American cuisine and cocktails.
What local services are near The Container Store that customers might find useful?
Optometry services like Jeffrey Musler and Associates and LensCrafters are nearby, as well as wellness spots like blynk organic vegan restaurant for healthy meals.