SmartFix Appliance Repair

4.9
881 reviews

About

Appliance Repair Service
SmartFix Appliance Repair has a team of experts who are trained and knowledgeable in appliance repair. We specialize in a wide range of appliances, including but not limited to: refrigerators (including commercial), washers/dryers, dishwashers, ovens, stoves, and more! We offer same-day service, so you don't have to wait around for repairs to be done. All our services are backed by a warranty, so you can be sure we will do our best to fix your appliance.

Details

  • Credit cardAvailable

Location

SmartFix Appliance Repair
7538 Saddle Trail Ln, Charlotte, NC
28269, United States

Hours

Reviews

4.9
881 reviews
5 stars
850
4 stars
21
3 stars
0
2 stars
0
1 star
10

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as friendly, knowledgeable, and professional, providing clear explanations and excellent service.

Timeliness

Customers appreciate the quick response times and same-day service for repairs, often highlighting the punctuality of technicians.

Communication

The business is noted for its effective communication, including appointment scheduling and updates on technician arrival times.

Pricing

While some customers found the service to be overpriced, many appreciated the fair pricing and transparency regarding costs and warranties.

Customer Service

Overall, customer service is highly rated, with many reviews praising the company's responsiveness and willingness to resolve issues.
  • ED
    Elizabeth Deliza
    Jan 3, 2026
    1.0
    A technical came 5 minutes. Dropping stuff without much care. Only checked condensed and said 1300. Very poorly explanation or additional checks. Others words was it is $75 for diagnostics. We fund second option fixing the problem for lest than $500. I recommend go direct to manufacturer technician next time.
  • AS
    Aaron Sarfatti
    Dec 27, 2025
    4.0
    I received some misinformation that thwarted my refrigerator repair, but they refunded all my expenses and made it right - so the endeavor simply cost me a couple days in delayed repair
  • WF
    william folsom
    Dec 15, 2025
    4.0
    Repairman came in a tad early. Found the problem and fixed the problem. Said he would order them necessary parts and install them if I had problems with my oven in the future. The oven is about 14 years old so I expecting that I have to replace it. Glad i chose him to fix the oven for me at a reasonable price.
  • JR
    Jackie Ross
    Dec 13, 2025
    5.0
    Dmytro Deineka from SmartFix Appliance Repair was the best! The entire experience right from the first conversation with Arthur setting up the appointment the very next day (Saturday) to all the communication as to when they would arrive at my house to the work that was done on my dryer! Exceptional service and price! Will definitely call them again and I highly recommend.
  • AM
    Agnes Miller
    Dec 5, 2025
    5.0
    Alex was absolutely wonderful arriving at home in a very timely manner. He was professional, friendly, and very knowledgeable about his job. He quickly did a diagnostic test on our washer. He said the washer could be repaired but it needed a new part. Since the part would have to be ordered, he wasn't sure whether the job could be completed today or not but he located the part locally. He was back at our home in less than an hour after his first visit along with the part. He repaired our washer without any problems. Thank you so much SmartFix Appliance Repair for a wonderful experience and service. I will use your company again and highly recommend you to others. Happy Holidays!!!

Frequently Asked Questions About SmartFix Appliance Repair

What types of appliances does SmartFix Appliance Repair specialize in?

SmartFix Appliance Repair specializes in repairing refrigerators (including commercial), washers/dryers, dishwashers, ovens, stoves, and more.

Does SmartFix Appliance Repair offer same-day service?

Yes, SmartFix Appliance Repair offers same-day service to quickly address your appliance repair needs.