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SmartFix Appliance Repair

4.9
(927 reviews)

Business Details

7538 Saddle Trail Ln, Charlotte, NC
28269, United States
(980) 987-7083
https://smartfixappliances.com/

About

Appliance Repair Service
SmartFix Appliance Repair has a team of experts who are trained and knowledgeable in appliance repair. We specialize in a wide range of appliances, including but not limited to: refrigerators (including commercial), washers/dryers, dishwashers, ovens, stoves, and more! We offer same-day service, so you don't have to wait around for repairs to be done. All our services are backed by a warranty, so you can be sure we will do our best to fix your appliance.

Details

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Location

SmartFix Appliance Repair
7538 Saddle Trail Ln, Charlotte, NC
28269, United States

Hours

Reviews

4.9
927 reviews
5 stars
890
4 stars
24
3 stars
0
2 stars
0
1 star
13

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous, providing excellent customer service.

Timeliness

Customers frequently mention prompt service, with technicians arriving on time and often completing repairs quickly.

Communication

Many reviews highlight effective communication from the company, including timely updates and clear explanations of issues and solutions.

Pricing

While some customers found pricing reasonable, a few expressed concerns about high costs for parts and services.

Customer Service

Overall, the company is praised for its customer service, with several instances of going above and beyond to resolve issues.
  • FS
    Farah Slaughter
    2 days ago
    5.0
    He was very thourough in explaining what was wrong and what it would take to fix it my washing machine. Very courteous and professional. I'd use them again.
  • SG
    Srikanth Gudimetla
    3 days ago
    1.0
    The technician couldn't communicate well. Always tell about cost of labor. Not sure if he diagnosed properly. Asking $150 to remove the lint at the bottom of dryer after disassemble. He didn't give a clear repair estimate. Asked us to replace the dryer. Did not give a list of things he checked. Very poor communication.
  • BA
    Breanna M Anderson
    Feb 23, 2026
    5.0
    Alex was very knowledgeable and friendly! He was honest about the price upfront and there were no surprise charges . If I need their services in the future I will gladly call them again !
  • RR
    Ray Rolon
    Feb 18, 2026
    5.0
    Alex was very nice. Easy to talk to and did a great job fixing my washer. He was up front about what needed fixing. Yes, SmartFix was the first place that popped up when I googled washing machine repair. I'm glad it was.
  • KS
    Kevin Staley
    Feb 18, 2026
    5.0
    Bohdan was on time and efficiently diagnosed and repaired the issue with our refrigerator. He was a pleasure to do business with. Glad I gave this company a try. I’ll go to them again for appliance repair.

Frequently Asked Questions About SmartFix Appliance Repair

What types of appliances does SmartFix Appliance Repair specialize in?

SmartFix Appliance Repair specializes in repairing refrigerators (including commercial), washers/dryers, dishwashers, ovens, stoves, and more.

Does SmartFix Appliance Repair offer same-day service?

Yes, SmartFix Appliance Repair offers same-day service to quickly address your appliance repair needs.

Brand Certified Facts from SmartFix Appliance Repair

SmartFix Appliance Repair partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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