Commanding three levels and 50,000 interior and exterior square feet, this innovative retail concept features artistic installations of home furnishings in a gallery setting, showcasing RH Interiors, RH Modern and RH Outdoor. Our seamlessly integrated culinary offering, the RH Rooftop Restaurant, highlights an ingredient-driven menu and curated selection of artisanal wines. RH Charlotte also includes an interactive design atelier offering professional design services, and a rooftop park.
While many customers praised the delicious food, several reviews noted that the food was overpriced and average in quality, with specific complaints about certain dishes being underwhelming.
Service Experience
Customer service received mixed reviews; some praised the attentive and friendly staff, while others reported rude or disengaged service, particularly in the retail area.
Atmosphere
The restaurant's ambiance was frequently highlighted as beautiful and upscale, making it a popular choice for special occasions, although some felt the atmosphere was marred by poor service.
Customer Engagement
There were complaints about staff being unapproachable or condescending, particularly in the retail space, which detracted from the overall customer experience.
Value for Money
Many customers felt that the prices did not match the quality of food and service, leading to disappointment, especially for special occasions.
JY
Joe Yanes
Oct 19, 2025
5.0
Delicious brunch
GA
Giselle AI
Oct 13, 2025
5.0
The food is always good, the service is always better! Love this place 10/10. Get the lobster roll!
AM
Alexis Mayers
Sep 24, 2025
5.0
I had an incredible dining experience here! From start to finish, everything was absolutely perfect. The food was beyond amazing—every dish was beautifully presented and full of flavor, truly worthy of a high-end restaurant.
What really made the evening unforgettable was our server, Marcus. He went above and beyond to make sure our table was well taken care of. He walked us through the menu with such professionalism and detail, and his wine recommendations paired perfectly with our meal. He was attentive without ever being overbearing, and his warm, professional service really elevated the whole experience.
If you’re looking for not just phenomenal food but also outstanding service, this is the place to be. Thank you, Marcus, for making our night so memorable, we will definitely be back!
BC
Bill Chen
Aug 3, 2025
5.0
Beautiful modern store with a rooftop restaurant. Simple menu but great quality with large wine selection. Service is also great. I think this place deserves higher rating than currently is.
LD
LaRhonda Davis
Aug 3, 2025
1.0
Food and service mid. Go spend your money elsewhere. I’d only return for drinks.
Frequently Asked Questions About RH Charlotte | The Gallery at Phillips Place
What is RH Charlotte | The Gallery at Phillips Place?
RH Charlotte is an innovative three-level retail concept featuring artistic home furnishings across 50,000 square feet, including RH Interiors, RH Modern, and RH Outdoor collections, along with a rooftop park and dining options.
What types of products and services does RH Charlotte offer?
They offer luxury furniture, lighting, bathware, bed linens, outdoor and garden items, rugs, bedding, drapery, décor, seating, beds, and office furniture, along with professional interior design services.
When is RH Charlotte open for customers?
The store is open Monday through Thursday and Sunday from 10:00 AM to 8:00 PM, and on Friday and Saturday from 10:00 AM to 9:00 PM.
Does RH Charlotte have any dining options on site?
Yes, RH Charlotte features the RH Rooftop Restaurant which offers an ingredient-driven menu and a curated selection of artisanal wines.
How can I contact RH Charlotte?
You can reach RH Charlotte by phone at +1 704-790-4970 or email them at charlotte@rh.com.
Where is RH Charlotte located?
It is located at 6903 Phillips Place Court, Charlotte, NC 28210, United States.
Are there any other places to eat near RH Charlotte?
Nearby dining options include Upstream (seafood), Limani (Mediterranean/Greek), IL Posto Osteria (Italian), Salted Melon (American), and 800 Degrees Pizza.
What shopping options are near RH Charlotte for clothing and shoes?
Nearby stores include Taylor Richards & Conger, New Balance, Via Veneto, Eileen Fisher, J.McLaughlin, Peter Millar, Jenni Kayne, La Vie Style House, Marmi, Allen Edmonds, and Bellezza Boutique for clothing and shoes.
What entertainment options are nearby RH Charlotte?
Regal Phillips Place is a nearby cinema and arts entertainment venue, offering movie screenings and events for visitors.
How can I plan a visit using nearby amenities at Phillips Place?
You can shop at various clothing and shoe stores, enjoy meals at nearby restaurants like the RH Rooftop Restaurant and Limani, and catch a movie at Regal Phillips Place, all within close proximity to RH Charlotte.