RH Charlotte | The Gallery at Phillips Place

4.1
317 reviews

About

Furniture StoreInterior DesignerRestoration Hardware
Commanding three levels and 50,000 interior and exterior square feet, this innovative retail concept features artistic installations of home furnishings in a gallery setting, showcasing RH Interiors, RH Modern and RH Outdoor. Our seamlessly integrated culinary offering, the RH Rooftop Restaurant, highlights an ingredient-driven menu and curated selection of artisanal wines. RH Charlotte also includes an interactive design atelier offering professional design services, and a rooftop park.

Location

RH Charlotte | The Gallery at Phillips Place
6903 Phillips Place Court, Charlotte, NC
28210, United States

Hours

Reviews

4.1
317 reviews
5 stars
208
4 stars
32
3 stars
19
2 stars
25
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on service quality is mixed; while some customers praised attentive and friendly staff, others reported rude or disengaged service.

Food Quality

The food received mixed reviews, with some dishes praised for their taste and presentation, while others were criticized for being overpriced and underwhelming.

Atmosphere

The ambiance and decor of the restaurant and store are frequently highlighted as beautiful and inviting, contributing positively to the overall experience.

Staff Engagement

There are concerns about staff engagement, with reports of staff being unapproachable or dismissive, particularly in the retail area.

Pricing

Many customers noted that while the experience is luxurious, the prices for food and furniture are high, leading to expectations for exceptional quality.
  • OO
    Olympus_Travel
    Dec 14, 2025
    4.0
    Furniture shopping and was greeted promptly, explained all the details, and left to wander and start making mental notes. Heidi was a pleasure to work with. Prices are not bad at all, was told around 80% of the pieces are US sourced, thats a plus. Only thing didnt like was the " Instagram" people taking pics while I'm trying to shop for a house :D. Its CLT people not LA/NY.
  • CM
    Chris Mauzy
    Dec 7, 2025
    1.0
    Their furniture has been fabulous for our family, but STAY AWAY from any of their expensive rugs that contain Viscose fibers. I am shocked they still sell these rugs. If you spill simple water on the rug, it is ruined, even expensive professional cleaning cannot save these overpriced rugs. We expect better from RH, and finding that these still sell these rugs infuriates me. The stains you will see in the photos, are simple water...... We had a professional come and try to save them, it got WORSE.
  • SM
    Shaunde’ Marie
    Dec 2, 2025
    4.0
    It’s a vibe, especially @ night. But they don’t serve anything beyond beer and wine. 😩
  • JY
    Joe Yanes
    Oct 19, 2025
    5.0
    Delicious brunch
  • GA
    Giselle AI
    Oct 13, 2025
    5.0
    The food is always good, the service is always better! Love this place 10/10. Get the lobster roll!

Frequently Asked Questions About RH Charlotte | The Gallery at Phillips Place

What is RH Charlotte | The Gallery at Phillips Place?

RH Charlotte is an innovative three-level retail concept featuring artistic home furnishings across 50,000 square feet, including RH Interiors, RH Modern, and RH Outdoor collections, along with a rooftop park and dining options.

What types of products and services does RH Charlotte offer?

They offer luxury furniture, lighting, bathware, bed linens, outdoor and garden items, rugs, bedding, drapery, décor, seating, beds, and office furniture, along with professional interior design services.