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RH Charlotte | The Gallery at Phillips Place

4.1
(319 reviews)

Business Details

6903 Phillips Place Court, Charlotte, NC
28210, United States
(704) 790-4970
http://www.rh.com/charlotte

About

Furniture StoreInterior DesignerRestoration Hardware
Commanding three levels and 50,000 interior and exterior square feet, this innovative retail concept features artistic installations of home furnishings in a gallery setting, showcasing RH Interiors, RH Modern and RH Outdoor. Our seamlessly integrated culinary offering, the RH Rooftop Restaurant, highlights an ingredient-driven menu and curated selection of artisanal wines. RH Charlotte also includes an interactive design atelier offering professional design services, and a rooftop park.

Location

RH Charlotte | The Gallery at Phillips Place
6903 Phillips Place Court, Charlotte, NC
28210, United States

Hours

Reviews

4.1
319 reviews
5 stars
209
4 stars
32
3 stars
20
2 stars
25
1 star
33

What are people saying?

AI-generated from recent customer reviews

Atmosphere

The restaurant and store are praised for their beautiful decor and ambiance, making it a popular spot for special occasions.

Service Issues

Customers reported inconsistent service, with some experiencing attentive staff while others faced slow or rude service.

Food Quality

The food received mixed reviews; while some dishes were enjoyed, many felt the quality did not match the high prices.

Customer Experience

Several reviews highlighted poor customer service in the retail area, with staff being unhelpful or dismissive.
  • PC
    Pamela Carmichael
    1 day ago
    5.0
    One of the most beautiful places to visit in Charlotte
  • EE
    Eileen Emblidge
    Feb 25, 2026
    3.0
    Personally I have wanted to have a meal here for a while. So my friend's birthday was a perfect fit. Yes. It is beautiful inside. If you enter through the rear of the building you will enter into the original retail space, so it was a little disorienting to find the restaurant. When you make it to the elevator it opens with no real direction on where to go. There is a very small host stand at the top of a grand staircase. The seating is very comfortable and luxurious as it should be because this is after all a furniture store. There are beautiful trees inside of this location and chandeliers. As far as the food, it was good, not spectacular but good. We went on a Saturday for brunch and it could have been because it was busy being a Saturday during brunch, but the service was lackluster. Our server was very nice, and she had no control over how quickly the bar made our drinks (which was not quickly at all) nor did she have control over how quickly the food was made. I'm not sure if the kitchen forgot or if it was not keyed in, but the rest of the party ate while I waited for my food. She could have, our server come over to ask if we wanted more drinks as the birthday girl was getting a little antsy that her glass had been empty for quite some time. Overall, it's a beautiful place. I hope to visit for dinner and if I have a different experience I will obviously update this. Another strange thing we noticed was the toast, it came dry. With no butter or jam or anything. We had to ask for it. For someone who does not dine out in high-end restaurants often, I was expecting more. They did however comp my meal that came out 20 or so minutes after everyone else's, and one drink. They didn't tell us, they just did it.
  • OO
    Olympus_Travel
    Dec 14, 2025
    4.0
    Furniture shopping and was greeted promptly, explained all the details, and left to wander and start making mental notes. Heidi was a pleasure to work with. Prices are not bad at all, was told around 80% of the pieces are US sourced, thats a plus. Only thing didnt like was the " Instagram" people taking pics while I'm trying to shop for a house :D. Its CLT people not LA/NY.
  • CM
    Chris Mauzy
    Dec 7, 2025
    1.0
    Their furniture has been fabulous for our family, but STAY AWAY from any of their expensive rugs that contain Viscose fibers. I am shocked they still sell these rugs. If you spill simple water on the rug, it is ruined, even expensive professional cleaning cannot save these overpriced rugs. We expect better from RH, and finding that these still sell these rugs infuriates me. The stains you will see in the photos, are simple water...... We had a professional come and try to save them, it got WORSE.
  • SM
    Shaunde’ Marie
    Dec 2, 2025
    4.0
    It’s a vibe, especially @ night. But they don’t serve anything beyond beer and wine. 😩

Frequently Asked Questions About RH Charlotte | The Gallery at Phillips Place

What is RH Charlotte | The Gallery at Phillips Place?

RH Charlotte is an innovative three-level retail concept featuring artistic home furnishings across 50,000 square feet, including RH Interiors, RH Modern, and RH Outdoor collections, along with a rooftop park and dining options.

What types of products and services does RH Charlotte offer?

They offer luxury furniture, lighting, bathware, bed linens, outdoor and garden items, rugs, bedding, drapery, décor, seating, beds, and office furniture, along with professional interior design services.

Brand Certified Facts from RH Charlotte | The Gallery at Phillips Place

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