NaturaLawn of America

Reviews

• MW

  Michael Wright

  Sep 10, 2025
  1.0
  We have had Natural Lawn for a few years. We have given them a fair shot at getting our lawn in shape. Unfortunately, our yard is filled with weeds and bare spots and other issues. Today, when I called to cancel, April became very upset and hung up on me. I called back to talk with someone else who told me that April is part owner of the company. If an owner of a company hangs up on customers who call to discontinue services, that person didn’t deserve the business in the first place. So displeased with the outcome of two years of their lawn treatments and how they have just treated me. Done.
• MM

  Maggie Moriarity

  Jul 24, 2024
  5.0
  Collins is fantastic! He was very receptive and took the time to answer all my questions. Thanks!
• MH

  Melissa Hayes

  Feb 22, 2024
  5.0
  We have been using NaturalLawn of America for 6+years now. Our lawn has be very looked better. We love that we can run barefoot without worrying about toxic chemicals AND the lawn looks awesome. We cannot recommend NLA enough!
• AK

  A Kush

  Jun 16, 2021
  1.0
  I truly hope this review helps people decide to use another company. the guys who came out were great, but when you question the owners, or office staff, they completely lie, which is shocking to someone like me who takes accountability for my actions. We currently use the lawn service from this company then added mosquito services. We used the "natural" version of mosquito spraying, which means they come out more often. After the first spray my family was still getting bit, a lot! I called to get someone out to spray again and was told they would get it on the schedule in 5-7 days. Well, in between those 5-7 days we still had mosquito's. I called to cancel services and was told by Christine, "Good luck with the mosquitos!" Wow. Thanks for the good customer service. My local guy will come out next day. Update: Both the response's from the owner are lies, and for that alone I would HIGHLY NOT recommend NaturaLawn. I'm actually shocked they wouldn't call me to figure things out, but continue to outright lie to make me look like it was my fault. They didn't even address my original complaint, and now have made a mountain out of a mole hill. If you are reading this review I have no reason to lie. I will now be canceling the lawn service too. I personally called on Friday June 11th, and called back on Wednesday June 16th to cancel. If you were going to come out Thursday June 17th, that's still 4 business days. I just looked at my phone records, so I'm not a liar. We tried your mosquito services because we use your lawn service. But as a customer, I thought waiting 5-7 business days after being bit was kinda a long time. And you didn't say "Good luck with the mosquito services" (another lie ) you said "Good luck with the mosquito's," which I replied, "Thanks for the sarcasm." If you have something else you'd like to say, please call me directly so we can iron this out, if I was a business owner I'd want to understand what I could have done better. My review was based on the sarcasm I received for canceling services; very unprofessional. As is your response. and now I'm giving you a one star.
• CS

  Courtney Sito

  Dec 9, 2019
  5.0
  We have found Natural Lawn of America to be very informative and responsive when it comes to our lawn care needs. They are always quick to respond if we have any questions, and John always goes the extra mile trying to help us improve the overall health of our lawn. Recently, Jared, one of their technicians, came by to treat our lawn. Not only was he extremely kind and professional, but he agreed come back later since I was in the middle of cleaning up my leaves. I so appreciated his willingness to be flexible and helpful. I would definitely recommend this company.

Frequently Asked Questions About NaturaLawn of America