Business Details
About
Home FurnitureHome Goods Store
At Lovesac, we're committed to making your home as comfortable as possible. That’s why Sacs and Sactionals are specially designed to be washable, changeable, and guaranteed to last a lifetime. We believe your furniture is something you can continue to invest in, expand, and evolve over time so that it continues to meet your needs, rather than having to add it to the landfill. This helps reduce stress while freeing you to live the life you love.
Learn more about The World’s Most Adaptable Couch™ and The World's Most Comfortable Seat™. Plus, discover the latest innovation in Total Comfort, StealthTech Sound + Charge. This immersive audio system features speakers and a subwoofer, seamlessly embedded inside Sactionals for a 4D sound environment that truly surrounds you.
Now’s the perfect time to create, customize, and design your own Sac or Sactionals. Plus, find out about our latest offers, sales, and financing options. Remember, every order comes with free delivery and our risk-free 60-Day Home Trial.
Whether you're looking for a sectional couch, bean bag chair, outdoor furniture, or even just an ottoman, Lovesac has something to fit your needs.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
207 reviews
5 stars
169
4 stars
18
3 stars
6
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful throughout the purchasing process.
Product Quality
Many reviews highlighted the comfort and quality of the furniture, with customers expressing satisfaction with their purchases.
Delivery Issues
Several customers reported significant problems with the delivery process, including delays and lack of communication from the delivery service.
Store Experience
Customers appreciated the in-store experience, noting the helpfulness of staff in guiding them through product options and configurations.
Appointment Policy
Some customers expressed frustration with the appointment-only policy for store visits, feeling it was not clearly communicated online.
- RPRida PalmieriOct 19, 20255.0We have order the sectional and accessories yesterday from James.he have been helping us so much with the process.over all experience is great. I highly recommend to check out lovesac store
- GDGabe DevereuxSep 12, 20221.0Terrible shipping experience. Still no couch, still no updates.
- TDTom DunawayAug 24, 20215.0Priscilla was so helpful and great to work with. Had all the right answers to our questions, too!
- KMKaitlin MarvinMar 13, 20191.0Lovesac products maybe okay, but their operations are a mess. Our quick ship couch was supposed to delivery in 8 weeks. They are past 10 weeks now and say it will be another week and a half! No offer or apology. They act like this is normal.
- RMRyan MurphySep 24, 20185.0Great shopping experience as well as fantastic products!
Frequently Asked Questions About Lovesac
Where is Lovesac located?
Lovesac is located at 4400 Sharon Road, inside SouthPark Mall in Charlotte, NC 28211, USA.
What are the operating hours of Lovesac at SouthPark Mall?
The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Lovesac offer pickup or delivery services?
Lovesac at SouthPark Mall does not offer pickup services, but all orders come with free delivery.
What types of payment does Lovesac accept?
Lovesac accepts American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
How can I contact Lovesac SouthPark Mall?
You can contact them by phone at +1 704-366-0092 or via email at southpark@lovesac.com.
Does Lovesac have a mobile app for easy shopping?
Yes, Lovesac offers an app available on Android and iOS platforms for a convenient shopping experience.
Is Lovesac accessible to wheelchair users?
Yes, Lovesac at SouthPark Mall has a wheelchair accessible entrance.
What are some nearby stores customers can visit when shopping at Lovesac?
Nearby stores include Sunglass Hut at Belk, Casper mattress store, Solstice Sunglass Boutique, Papyrus cards and stationery, and Van Cleef & Arpels jewelry store, all located within or near SouthPark Mall.
Are there dining options near Lovesac in SouthPark Mall?
Yes, dining options nearby include Showmars, Cinnabon, Jamba smoothie and juice bar, and American Girl Charlotte bistro and restaurant.
How can customers using public transit reach Lovesac at SouthPark Mall?
Customers can use the SouthPark Transit Center - CATS bus station located nearby, making it convenient to access Lovesac at SouthPark Mall by public transportation.