Brand Certified
La-Z-Boy Charlotte
4.5(992 reviews)
Certified by La-Z-Boy Charlotte • Mar 01, 2026
Business Details
9215 Northlake West Drive, Charlotte, NC
28216, United States
Certified by La-Z-Boy Charlotte • Mar 01, 2026
(704) 921-8565
Certified by La-Z-Boy Charlotte • Mar 01, 2026
https://www.la-z-boy.com
Certified by La-Z-Boy Charlotte • Mar 01, 2026
About
Certified by La-Z-Boy Charlotte • Mar 01, 2026
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Certified by La-Z-Boy Charlotte • Mar 01, 2026
Hours
Certified by La-Z-Boy Charlotte • Mar 01, 2026
Reviews
4.5
992 reviews
5 stars
808
4 stars
68
3 stars
23
2 stars
19
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful without being pushy.
Product Quality
Several reviews highlighted the high quality and durability of the furniture, although some customers expressed disappointment with specific products.
Delivery Issues
There were multiple complaints regarding delayed deliveries and difficulties with post-purchase support, particularly concerning warranty claims.
Sales Experience
Customers reported positive experiences during the sales process, with staff taking time to understand their needs and providing tailored options.
Pricing Concerns
Some customers felt that the prices were high and mentioned issues with pricing transparency during the purchasing process.
- TCTim ClatterbuckFeb 23, 20265.0Love La-Z-Boy! My experience was great. Purchased a couch, 2 recliners, 3 end tables and 2 ottomans for our family room. Lex was stellar as our sales person and Nikki (designer) came to our house to check out our space and recommended the colors/fabrics that work well together with our floors and walls. Happy customer.
- CPCelia PorterFeb 22, 20265.0Nadia was most helpful, knowledgeable & professional in helping us find the right couch and throughout the sales process. We wholeheartedly recommend her and LA-Z-Boy. Frank & Celia
- KPKenneth PietrowskiFeb 22, 20264.0Salesman was friendly and helpful. Disappointed that I could not use my free delivery coupon along with my free fabric protection. Bought quite a few items from Lazy Boy in the past. Paid more for a non rocking recliner this time. I purchased a recliner approximately 2 years ago with the fabric protection plan I never used. Paying for delivery now doesn't seem at all fair. Ken Pietrowski
- JRJennifer RothermelFeb 17, 20265.0We were very happy with our buying experience at Lazy Boy. My husband and I picked out two recliners. Peter helped us and was very patient as we tried to make fabric selections. We've had LB furniture in the past and have been pleased, so we look forward to our new purchase!!
- LBLauren BookerFeb 5, 20265.0We had an amazing experience at La-Z-Boy thanks to Nadia and Nitya! From the moment we walked in, they were patient, knowledgeable, and truly listened to what we were looking for. They helped us find the perfect sectional and area rug for our family room, and made the whole process easy and enjoyable. We never felt rushed and felt confident in every decision we made. Can't wait to see our family room come together! Thank you, Nadia and Nitya, for such excellent service!
Frequently Asked Questions About La-Z-Boy Charlotte
What types of furniture does La-Z-Boy Charlotte offer?
La-Z-Boy Charlotte offers a variety of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers, all customizable to match your unique style.
Where is La-Z-Boy Charlotte located?
La-Z-Boy Charlotte is located at 9215 Northlake West Drive, Suite B, Charlotte, NC 28216, USA.
What are the store hours for La-Z-Boy Charlotte?
La-Z-Boy Charlotte is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 1:00 PM to 6:00 PM.
Does La-Z-Boy Charlotte offer delivery services?
Yes, La-Z-Boy Charlotte provides delivery services for their furniture products.
What payment methods does La-Z-Boy Charlotte accept?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Is a proof of vaccination required to visit La-Z-Boy Charlotte?
No, proof of vaccination is not required to visit the store.
How can I contact La-Z-Boy Charlotte?
You can contact La-Z-Boy Charlotte by phone at +1 704-921-8565 or visit their website at https://www.la-z-boy.com.
Are there places to eat near La-Z-Boy Charlotte?
Yes, nearby dining options include East Coast Wings + Grill, Buffalo Wild Wings, and Exhale Bar & Lounge, great for grabbing a meal before or after shopping.
What nearby stores can I visit for additional shopping near La-Z-Boy Charlotte?
Nearby retail stores include Mattress Firm, KAY Jewelers, AVAIL Vapor - Northcrest, and LifeWay Christian Store, offering a variety of shopping options close to La-Z-Boy Charlotte.
Where can I find automotive or maintenance services near La-Z-Boy Charlotte?
Nearby automotive services include Valvoline Instant Oil Change and Discount Tire, convenient for car maintenance while you shop.
Brand Certified Facts from La-Z-Boy Charlotte
La-Z-Boy Charlotte partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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