Business Details
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Furniture StoreHome FurnitureBedroom Furniture StoreMattress StoreOffice Furniture StoreChairsChildren's Furniture StoreOutdoor Furniture StoreStoolsFurniture Row
Furniture Row® Extended New Year's Super Sale - Save $100 Per $1,000 Spend. Visit Our Store or Shop Online! Sale Ends Wednesday, 01/12.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
2,454 reviews
5 stars
2,100
4 stars
177
3 stars
54
2 stars24
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness, knowledge, and professionalism of the sales staff, with many specific mentions of individual associates like Matthew, Jimmy, and Erica.
Product Selection
The store offers a wide variety of furniture options, with many customers expressing satisfaction with the quality and pricing of the items available.
Shopping Experience
Many reviews highlighted a low-pressure shopping environment, allowing customers to browse comfortably while receiving assistance as needed.
Delivery Issues
Some customers reported significant issues with delivery, including delays and incorrect items being sent, leading to frustration with the overall service.
- TBThomas Barnhart1 day ago5.0Found a diningroom table that I looked everywhere else first. The biggest reason they were the last. They were tge furest away. 60 miles. They had the be a the price and the best Quality for that price point. Thank You Furniture Row
- JBJohn Boyce2 days ago5.0Matt was very professional and knowledgeable! He helped us match tables to our sofa choice and helped us pick an area rug that matched. Thank you Matt!
- JWJoseph W.2 days ago5.0We shop here every few months to see all the great new furniture options they have. Jimmy always does an excellent job helping us, and arranging the sale. Thanks guys!
- JGJustin GeorgeJan 5, 20265.0Had the pleasure of working with Jeff who was very professional and knowledgeable regarding all of the inventory. Jeff listened to all of our needs and helped us to find the perfect couch at a fair price. Would recommend Jeff and the entire team at Furniture Row.
- JRJim RyanJan 4, 20265.0The sales experience was great and we were happy with our purchase. Erica was our sales associate and was very helpful and knowledgeable which made our decision easy.
Frequently Asked Questions About Furniture Row
What types of products does Furniture Row offer?
Furniture Row offers a wide variety of home furnishings including leather and upholstered furniture, dining and accent tables, sofas, recliners, shelving, lamps, dressers, bed frames, linens, rugs, and home accents.
What are the operating hours of Furniture Row in Charlotte?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM.
What payment methods are accepted at Furniture Row?
Furniture Row accepts American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
Does Furniture Row offer delivery and financing services?
Yes, Furniture Row provides both delivery and financing services to its customers.
Is Furniture Row accessible for customers with disabilities?
Yes, Furniture Row has a wheelchair accessible entrance and parking available for customers.
Where is Furniture Row located in Charlotte, NC?
Furniture Row is located at 8215 Ikea Blvd., Charlotte, NC 28262, United States.
How can I contact Furniture Row for customer service?
You can contact Furniture Row customer service at customerservice@furniturerow.com or call their main phone number at +1 704-705-3030.
What nearby mattress stores can I visit when shopping around Furniture Row?
Nearby mattress stores include Denver Mattress and Mattress Firm, both located near Furniture Row for your convenience when shopping for home furnishings and mattresses.
Are there other shopping options close to Furniture Row?
Yes, nearby shopping options include Hibbett Sports for men's clothing and shoes, Charming Charlie for fashion and accessories, and the Belgate Shopping Center which has various retail stores.
What nearby amenities can I visit before or after shopping at Furniture Row?
You can visit Visionworks for eyewear and optician services, Ava Nails Spa for beauty treatments, or enjoy a meal at McDonald's nearby.