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Extra Space Storage
Brand Certified

Extra Space Storage

4.9
(1508 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 3308 South Blvd in Charlotte, NC today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, wide drive isles, commercial tenants, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3308 South Blvd, Charlotte, NC
28209, United States

Hours

Reviews

4.9
1,508 reviews
5 stars
1,434
4 stars
27
3 stars
12
2 stars
5
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Michelle, Lucy, and April.

Cleanliness

The facility is consistently described as clean, well-maintained, and easy to access.

Pricing Issues

Several reviews noted significant increases in rental rates after a few months, leading to dissatisfaction among customers.

Overall Experience

Most customers reported positive experiences with the moving process and appreciated the ease of renting units.
  • GA
    Gruber Accountancy
    Feb 24, 2026
    1.0
    Strange. Office people are never there at a set schedule, and you cannot use the restroom for the customers EXCEPT if their office people are there. Also, one manger told me they just rent space out FOR YOUR THINGS, and if you need to spend time IN your locker (organizing etc…) that THAT is really not allowed since you just pay to STORE your things, not spend time with them; there’s a FIRST for everything 😆 treat their customers like criminals…typical corporate response to this review as well. You can’t use the bathrooms because they save on toilet paper… soulless, corporate greed. You’re a number !!!
  • BS
    Brittney R. Sirkis
    Feb 22, 2026
    5.0
    Well Michelle is an absolute Gem. So kind and accommodating. She didnt hesitate to answer any questions I had. She fixed my issue with my space faster than I could even finish asking! This place is clean. I feel safe here and the staff was a pleasure to meet. Thanks Michelle for making my day easier, thanks for the laughs as well!
  • AB
    Anthony Bomba
    Feb 19, 2026
    5.0
    Michelle is the absolute best. She has been super helpful and professional throughout the whole experience of getting a new storage locker and maintaining great communication any time I have questions.
  • AW
    Alysa Ward
    Feb 12, 2026
    5.0
    April was super helpful and my move in was quick and easy!! Appreciate the transparency on safety of items and new lock system to prevent breakins. All around amazing!
  • DP
    davin pride
    Feb 6, 2026
    5.0
    Michelle was by far the best customer service person you would want to meet. Friendly, hospitable, asked if I needed anything. Asked did I need a unit for myself or business. Also checked to see if I was happy with my current company that I use. To me that's true customer service. I will continue doing business with a company that has a representative that's this caring about me and my company's needs. Thanks again, Michelle Lennon is an example many need to follow.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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