Business Details
About
Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 7000 Statesville Rd in Charlotte, NC today! Our large selection of storage units, exceptional security, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
311 reviews
5 stars
280
4 stars
12
3 stars4
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight exceptional customer service, particularly praising staff members like Daisy, Kim, and Mitch for their professionalism and helpfulness.
Staff Knowledge
Customers frequently mention the staff's knowledge and ability to assist with various needs, making the rental process smooth and efficient.
Facility Condition
The storage facility is noted for being clean and well-maintained, contributing to a positive customer experience.
Integrity
Several reviews commend the business for its integrity, particularly in handling billing issues and ensuring customer satisfaction.
Overall Experience
Overall, customers express high satisfaction with their experiences, recommending the facility for its service and support.
- SHSusan Hager2 days ago5.0I had an absolutely wonderful experience with this storage company. And I have to say, miss daisy was a godsend. She is real manager material, and the place is kept so well and it seems to be so safe. So if you're looking to rent a unit, go see daisy on old statesville road.
- AJAnn JeterDec 23, 20255.0I visited the office today on Statesville Rd to inquire about a storage! When I say the two young lady’s that work in there have some of the best customer service experience I have ever came across! Kim & Daisy keep up the great job and thanks for helping me!
- LWLaToya WebsterDec 23, 20255.0My account had went pass due, called and updated my info and explained my situation to KIM she worked with me…. She’s stayed professional and polite and we came to an agreement her customer service is amazing. Remember if you decide to rent through ExtraSpace storage ask for Kim!!!!!!!
- DWDevan WinslowDec 22, 20255.0Daisy is very sweet, caring and took care of all my needs , got me in a d out just like that very smart and helpful
- JWJoseph WoldeDec 22, 20255.0Nice young lady very helpful office smells great and inviting you. Need to rent please ask for Daisy
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Charlotte residents in Beatties Ford / Trinity, Henderson Circle, West Sugar Creek, Nevin Community, and other nearby areas.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Statesville Rd and Old Statesville Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the access hours for gate entry at Extra Space Storage?
The gate is accessible daily from 6:00 AM to 10:00 PM.
During which hours is the Extra Space Storage office open?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:30 PM, and closed on Sundays.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies available online and at the facility.
Does Extra Space Storage offer climate-controlled storage units?
Most facilities offer climate-controlled units for temperature-sensitive items alongside standard units without climate control.
Is there drive-up access available at Extra Space Storage?
Yes, drive-up storage units are available, making it convenient to load and unload large or heavy items directly from your vehicle.
Where is Extra Space Storage located?
Extra Space Storage is located at 7000 Statesville Rd, Charlotte, NC 28269.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Are there other storage facilities near Extra Space Storage?
Yes, nearby storage options include SafeNest Storage, Mobile Mini, Bonded Logistics, Saddle Creek, and XPO Storage.
Are there vehicle rental services near Extra Space Storage?
Yes, U-Haul Neighborhood Dealer and Thermo King Central Carolinas (offering truck rentals) are nearby for your rental needs.
What nearby attractions can customers visit before or after their storage needs?
Customers can visit nearby attractions such as the Charlotte Fair and Metrolina Speedway for entertainment around their visit time.