Brand Certified
Extra Space Storage
4.9(937 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
1000 N Graham St, Charlotte, NC
28206, United States
Certified by Extra Space Storage • Mar 01, 2026
(980) 498-8002
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/north_carolina/charlotte/1000000991/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1000 N Graham St in Charlotte, NC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, kiosk, military discount, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.9
937 reviews
5 stars
878
4 stars
30
3 stars14
2 stars6
1 star9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Taylor and Avery, for their helpfulness, professionalism, and willingness to assist with various needs.
Facility Cleanliness
The storage facility is frequently described as clean, well-kept, and secure, contributing to a positive customer experience.
Rate Increases
Several customers expressed frustration over unexpected rate increases, indicating a need for better communication regarding pricing changes.
Overall Experience
Many reviews highlight a smooth and pleasant experience when renting units, with customers recommending the facility for its convenience and service.
- MVMarissa Valentine4 days ago5.0Great customer service here every time i go! Their prices are even great too for the units!
- MRMorgan Robinson6 days ago5.0Avery is amazing! Helpful, quick, and was able to help me out with my storage needs. I had out grown my original unit and was able to switch to two units that fit my budget.
- BBBlixxyPooFeb 1, 20262.0Horrible customer service. Can’t even get into my unit. I’ve called over 15 times in the past 2 days and not a single response!!!
- LGLachasita GrierJan 20, 20265.0It’s clean the employees is so nice
- MHMaxwell HuskeyDec 17, 20255.0I had great experience at this location. Taylor gave me excellent customer service and was very patient and attentive to me. It’s very nice and well kept facility.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Charlotte residents near Lockwood, Greenville, Fourth Ward, Optimist Park, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of N Graham St and Dalton Ave.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Johnson & Wales University and Johnson C. Smith University.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the access hours for Extra Space Storage in Charlotte, NC?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM.
What storage unit sizes and types does Extra Space Storage offer?
They offer a large selection of storage units including climate-controlled and drive-up units. Use their Storage Unit Size Guide online to determine the right size and type for your needs.
Are there climate-controlled storage options available?
Yes, most facilities offer climate-controlled units for temperature sensitive belongings in addition to standard units without climate control.
Can I buy packing and moving supplies at Extra Space Storage?
Yes, a variety of moving and packing supplies are available for purchase online and at the facility.
Where is Extra Space Storage located in Charlotte, NC?
It is located at 1000 N Graham St, Charlotte, NC 28206, at the corner of N Graham St and Dalton Ave.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Does Extra Space Storage offer any discounts?
Yes, they provide a military discount to eligible customers.
What nearby places of interest are close to Extra Space Storage in Charlotte?
Nearby places include Petty Thieves Brewing Company, NC Music Factory, and Panadería y Pastelería Odalys, ideal spots to visit before or after your storage needs.
How can nearby transit stations or landmarks assist customers visiting Extra Space Storage?
The facility is near well-known landmarks like the NC Music Factory and Petty Thieves Brewing Co, helping customers easily identify the area and plan their visit.
Are there other helpful local services near Extra Space Storage?
Yes, services such as automotive repair at The Shop and veterinary care at Crown Town Animal Hospital are conveniently close for customers needing additional assistance.
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