Extra Space Storage

4.9
929 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1000 N Graham St in Charlotte, NC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, kiosk, military discount, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1000 N Graham St, Charlotte, NC
28206, United States

Hours

Reviews

4.9
929 reviews
5 stars
872
4 stars
29
3 stars
14
2 stars
5
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Taylor and Avery, for their exceptional customer service, helpfulness, and professionalism.

Cleanliness

The facility is frequently noted for being clean, well-kept, and secure, contributing to a positive customer experience.

Rate Increases

Several customers expressed frustration over unexpected rate increases, which impacted their overall satisfaction with the service.

Accessibility

While many appreciated the convenient location and accessibility, some noted the lack of restroom facilities on-site as a drawback.

Overall Experience

Most reviews reflect a positive overall experience, with many customers recommending the facility for its service and cleanliness.
  • TC
    Tonya Caldwell
    1 day ago
    5.0
    Been here over a year! Love the convenience of this location and the guy in the office that helped me today was awesome.. I apologize for not remembering your name but it's been a rough week. I love how they keep the building secured. Thanks for everything!
  • TM
    Teona McCain
    3 days ago
    5.0
    Had a bill increase and came in frustrated but Taylor did an outstanding job explaining why and what options I have. Very polite and professional!
  • TP
    TaJun Pratt
    Nov 12, 2025
    5.0
    Taylor was very help with my moving needs gave me great deal and she has EXCELLENT customer service. If you need help with your storage needs definitely ask for Taylor she definitely the best
  • BY
    Bianca Yiu
    Nov 6, 2025
    5.0
    Thanks for being awesome Avery! Your help turned a chaotic day into a breeze! If you need a reliable hand this person is your go-to! 🙂🙂
  • HP
    Harper Prudence
    Nov 5, 2025
    5.0
    Taylor and Avery are excellent stewards at this storage facility! They have always been so helpful and sweet, and help us feel safe!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.