Extra Space Storage

4.9
932 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1000 N Graham St in Charlotte, NC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, kiosk, military discount, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1000 N Graham St, Charlotte, NC
28206, United States

Hours

Reviews

4.9
932 reviews
5 stars
874
4 stars
30
3 stars
14
2 stars
5
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Taylor and Avery, for their exceptional service, attentiveness, and professionalism.

Facility Condition

The storage facility is noted for being clean, well-kept, and secure, contributing to a positive customer experience.

Rate Increases

Several customers expressed frustration over unexpected rate increases, indicating a trend of dissatisfaction regarding pricing transparency.

Overall Experience

Many reviews highlighted a smooth and pleasant rental process, with customers feeling supported and valued throughout their interactions.
  • MH
    Maxwell Huskey
    Dec 17, 2025
    5.0
    I had great experience at this location. Taylor gave me excellent customer service and was very patient and attentive to me. It’s very nice and well kept facility.
  • DH
    Donna Huskey
    Dec 17, 2025
    5.0
    I had the greatest experience. Taylor was knowledgeable about the property. She worked with me to make sure I had the right unit to meet my capacity needs and access.
  • BO
    Brooklyn OG
    Dec 13, 2025
    5.0
    Great customer service. Taylor Land went above and beyond to assist us.
  • TC
    Tiffany Crump
    Dec 6, 2025
    4.0
    This storage area is well kept, friendly staff, and secure. Extra space storage makes it very easy to rent and also switch units if needed same day. The location has had its challenges but the area is getting better and the staff is on top of things. You can tell they care.
  • TC
    Tonya Caldwell
    Nov 22, 2025
    5.0
    Been here over a year! Love the convenience of this location and the guy in the office that helped me today was awesome.. I apologize for not remembering your name but it's been a rough week. I love how they keep the building secured. Thanks for everything!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.