Extra Space Storage

5.0
155 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 3210 Gibbon Rd in Charlotte, NC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, drive up climate controlled units, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3210 Gibbon Rd, Charlotte, NC
28269, United States

Hours

Reviews

5.0
155 reviews
5 stars
152
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0
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Casey received numerous accolades for her outstanding customer service, being described as helpful, friendly, and accommodating.

Facility Quality

The storage facility is consistently praised for being clean, secure, and well-maintained.

Ease of Process

Customers appreciated the quick and easy process for renting units, with many noting the efficiency of the staff.

Affordability

Many reviews highlighted the affordable rates for storage units, making it a popular choice among customers.
  • NC
    Nicole Can
    3 days ago
    5.0
    In 2025, after researching countless options for storage companies, I opted to visit the new Extra Space Storage location. Casey, the customer service agent, was excellent and provided outstanding support! She led us on a tour of the property and we were able to see units that varied in size. Casey set expectations for pricing (including the possibility of rate increases), and I was glad to be one of the first people to rent a storage unit at the location. In 2026, I received notification of a rate increase and had to determine if I was going to keep the unit or find another storage location. However, after connecting with Casey, she was able to provide assistance. Because of Casey’s professionalism, knowledge and support, I will definitely continue to utilize the unit at Extra Space Storage!
  • IM
    Ileana Mojica
    3 days ago
    5.0
    Excellent service Cassie is amazing person and super helpful!! This storage is always clean and have a great location.
  • JS
    Juan Felix Salgado
    3 days ago
    5.0
    Awesome service, thanks to Casey who attended us and answered all of our questions.
  • CA
    CarFeen Addiktion
    4 days ago
    5.0
    Casey was so helpful in helping me secure a storage for my belongings I appreciate her help. Highly recommend!!
  • CJ
    Crystal Jackson
    Jan 2, 2026
    5.0
    After researching storage units I came across Extra Space Storage. The reviews didn’t lie. Casey was amazing. She explained everything in detail as this is my first time needing a storage. I was not only impressed with her excellent customer service but the unit is great also.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.