Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1010 E 10th St in Charlotte, NC today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, drive-in building, parking spaces, elevator access, wide drive isles, commercial tenants, retail space available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
606 reviews
5 stars
560
4 stars
21
3 stars5
2 stars4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and friendliness, particularly highlighting employees like Bianca, Tamika, and Alisha.
Cleanliness
The facility received consistent positive feedback for being clean and well-maintained, contributing to a pleasant storage experience.
Pricing Issues
Several reviews expressed frustration over unexpected and significant rent increases, with claims of lack of notification and perceived unfair practices.
Facility Management
Customers reported issues with maintenance, particularly regarding broken elevators, which caused inconvenience during move-in and move-out.
Overall Experience
While many customers had positive experiences, the combination of excellent customer service and cleanliness was often overshadowed by concerns about pricing and facility management.
- DDDesiree Dancy1 day ago4.0Great location with helpful and friendly staff. Facility is always clean, well lit and has plenty of dollies.
- SBSusie Badatti6 days ago5.0Renting space here is always a great experience everything is clean and well organized when reserving and getting in there. Alisha is always extremely nice with great customer service this is second time using them and it won't be my last
- KWKendall WalkerOct 31, 20251.0Was told it was only an admin fee and first month free which is what sold me and I asked is there anymore fees and was told no by the sales team. Drive 30 minutes out just to find out it was more fees during signing of the lease. Beyond frustrated
- JBJames BookerOct 29, 20255.0Overall this was a great experience. Bianca was very helpful and great person in general. No doubt I recommend you this facility…
- SWSharon WhiteOct 29, 20255.0Great customer service and nice building!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Charlotte residents near Belmont, First Ward, Second Ward, Third Ward, Elizabeth, Optimist Park, Chantilly, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of E 10 St and Seigle Ave.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage in Charlotte?
The gate at Extra Space Storage is open every day from 6:00 AM to 10:00 PM, allowing access to your storage unit during these hours.
What are the office hours at Extra Space Storage?
The office is open Monday through Friday from 9:30 AM to 6:00 PM, and Saturday from 9:00 AM to 5:30 PM. It is closed on Sundays and major holidays.
Where is Extra Space Storage located in Charlotte?
Extra Space Storage is located at 1010 E 10th St, Charlotte, NC 28204, at the corner of E 10 St and Seigle Ave.
Does Extra Space Storage offer climate-controlled storage units?
Yes, Extra Space Storage offers climate-controlled storage units for those storing temperature-sensitive belongings, along with standard units without climate control.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, a variety of moving and packing supplies, including boxes, are available online and at the facility for purchase.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts payments via American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Are there any nearby storage facilities to Extra Space Storage in Charlotte?
Yes, CubeSmart Self Storage is a nearby storage facility if you need additional options close to Extra Space Storage.
What local dining options are near Extra Space Storage?
White Duck Taco Shop, a popular Mexican restaurant and taco shop, is nearby and a great place to enjoy a meal before or after visiting Extra Space Storage.
Are there fitness centers close to Extra Space Storage?
F45 Training Plaza Midwood, a gym and active life sports venue, is located nearby for those looking to work out in the area.
What schools are located near Extra Space Storage in Charlotte?
Charlotte Lab Middle School and Trinity Episcopal School are nearby educational institutions serving the community around Extra Space Storage.