Brand Certified
Extra Space Storage
4.8(624 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
1010 E 10th St, Charlotte, NC
28204, United States
Certified by Extra Space Storage • Mar 01, 2026
(980) 288-5151
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/north_carolina/charlotte/7578/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1010 E 10th St in Charlotte, NC today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, drive-in building, parking spaces, elevator access, wide drive isles, commercial tenants, retail space available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.8
624 reviews
5 stars
574
4 stars
22
3 stars5
2 stars5
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Tia, Bianca, Alisha, and Tamika.
Cleanliness
The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.
Access Issues
Several reviews highlighted frustrations with accessing units due to key malfunctions and office staff availability.
Price Increases
Customers expressed dissatisfaction with sudden and significant rent increases, often without prior notice, leading to feelings of frustration and distrust.
- OIOlivia Ingram6 days ago1.0Never can access the office employees. My key won’t work to my unit and I gave the office a call they ensured me there’s nothing wrong. It’s been defective for a while now. I come to access my unit today and key still does not work. And on top of that there is no one in the office. It’s beyond frustrating to not be able to access your things especially when you take time off to come to the storage unit.
- GAGruber AccountancyFeb 24, 20261.0Strange. Office people are never there at a set schedule, and you cannot use the restroom for the customers EXCEPT if their office people are there. Also, one manger told me they just rent space out FOR YOUR THINGS, and if you need to spend time IN your locker (organizing etc…) that THAT is really not allowed since you just pay to STORE your things, not spend time with them; there’s a FIRST for everything 😆 treat their customers like criminals…typical corporate response to this review as well. You can’t use the bathrooms because they save on toilet paper… soulless, corporate greed. You’re a number !!!
- KWKatrina WigginsFeb 20, 20265.0The facility is well run and secure. Tia in the office - kind, courteous & efficient! Accessing the unit is seamless.
- MMMoniq MinksFeb 18, 20265.0Tia was so amazing and helpful with providing quotes! I’ve never had such an informative straight forward conversation that would help me in the long run. I will be renting from extra storage soon! Thanks Tia!
- MFMichelle FFeb 16, 20262.0I was one of the very first people to get a unit when they opened the facility. They consistently raise prices (so buyer beware that what you sign up for today will not be what you pay in 8 months) with no added benefits and terrible customer service (and insane management turnover). In a city with so many options, I’d look elsewhere.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Charlotte residents near Belmont, First Ward, Second Ward, Third Ward, Elizabeth, Optimist Park, Chantilly, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of E 10 St and Seigle Ave.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage in Charlotte?
The gate at Extra Space Storage is open every day from 6:00 AM to 10:00 PM, allowing access to your storage unit during these hours.
What are the office hours at Extra Space Storage?
The office is open Monday through Friday from 9:30 AM to 6:00 PM, and Saturday from 9:00 AM to 5:30 PM. It is closed on Sundays and major holidays.
Where is Extra Space Storage located in Charlotte?
Extra Space Storage is located at 1010 E 10th St, Charlotte, NC 28204, at the corner of E 10 St and Seigle Ave.
Does Extra Space Storage offer climate-controlled storage units?
Yes, Extra Space Storage offers climate-controlled storage units for those storing temperature-sensitive belongings, along with standard units without climate control.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, a variety of moving and packing supplies, including boxes, are available online and at the facility for purchase.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts payments via American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Are there any nearby storage facilities to Extra Space Storage in Charlotte?
Yes, CubeSmart Self Storage is a nearby storage facility if you need additional options close to Extra Space Storage.
What local dining options are near Extra Space Storage?
White Duck Taco Shop, a popular Mexican restaurant and taco shop, is nearby and a great place to enjoy a meal before or after visiting Extra Space Storage.
Are there fitness centers close to Extra Space Storage?
F45 Training Plaza Midwood, a gym and active life sports venue, is located nearby for those looking to work out in the area.
What schools are located near Extra Space Storage in Charlotte?
Charlotte Lab Middle School and Trinity Episcopal School are nearby educational institutions serving the community around Extra Space Storage.
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