Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 9323 Wright Hill Rd in Charlotte, NC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, golf carts available, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
694 reviews
5 stars
639
4 stars
30
3 stars7
2 stars4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Derika received numerous praises for her exceptional customer service, being described as friendly, knowledgeable, and helpful.
Cleanliness
The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.
Efficiency
Customers appreciated the quick and easy process of renting units, with many highlighting the smooth transaction experience.
Staff Professionalism
The staff, particularly Derika and Carolyn, were frequently commended for their professionalism and ability to assist customers effectively.
Concerns Raised
One review raised serious concerns about potential theft during auction processes, indicating a need for improved security measures.
- ASAnthony Simpson3 days ago5.0Great she was very helpful and knowledgeable. Awesome experience all the way around.
- SSSeanNov 14, 20255.0Derika was very helpful and customer service was 10 out of 10
- DSdetrick smileyNov 11, 20255.0Outstanding customer service from Derika. She ensured I had the best price and unit for my needs.
- TSTrazel SilversNov 5, 20255.0Derika provided the best customer service experience I’ve ever had. There was an issue with how I reserved the storage room on line but she corrected it and provided me nothing but solutions along with valuable information on how everything worked on site with the storage room. She was very friendly, informative, and most of all patient. I wish all people took their position as serious as she did. I will definitely be referring people to do business at this location and to ask for her. This was an A+ experience
- JLJorge LeonNov 3, 20255.0Derika was very helpful in answering all my questions and helping setup my storage. Thank you!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Charlotte residents near University City North, Mallard Creek - Withrow Downs, Harris - Houston, University of North Carolina at Charlotte, Newell, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of W Mallard Creek Church Rd and Berkeley Pl Dr.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to the University of North Carolina at Charlotte.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the gate access hours for Extra Space Storage?
Gate access is available daily from 6:00 AM to 10:00 PM.
When is the office at Extra Space Storage open for assistance?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturdays from 9:00 AM to 5:30 PM, and closed on Sundays.
Can I reserve a storage unit online and are there any discounts available?
Yes, you can reserve a storage unit online and rent today to get up to 40% off storage.
Does Extra Space Storage offer climate-controlled storage units?
Yes, climate-controlled storage units are available for temperature sensitive items.
Are there drive-up storage units at Extra Space Storage?
Yes, drive-up storage units are available allowing you to pull a vehicle right up to your unit for easy loading and unloading.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Where is Extra Space Storage located?
Extra Space Storage is located at 9323 Wright Hill Rd, Charlotte, NC 28262.
Which university is close to Extra Space Storage?
The University of North Carolina at Charlotte is nearby, making storage convenient for students and faculty.
Are there dining options near Extra Space Storage for a quick meal?
Yes, nearby options include J.p.'s Pizzeria, The Original Falafel Factory, and Soul 2 Go Catering for a variety of dining choices.
What other storage facilities are located near Extra Space Storage?
CubeSmart Self Storage and another Extra Space Storage location are nearby, providing alternative storage solutions in the area.