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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 11116 Providence Rd in Charlotte, NC today! Our large selection of storage units, drive up access, climate controlled units, manager living on site, exceptional security, ADA compliant, covered drive isles, covered loading bay, covered parking, deliveries accepted, drive-in building, parking spaces, elevator access, commercial tenants, office space available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Hours
Reviews
5.0
839 reviews
5 stars
820
4 stars12
3 stars1
2 stars2
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Tri received numerous commendations for his exceptional customer service, being described as helpful, friendly, and knowledgeable.
Cleanliness
The facility is consistently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.
Convenience
Customers appreciate the easy rental process, convenient location, and accessibility of the storage units.
Professionalism
Staff, particularly Tri and Kim, are recognized for their professionalism and attentiveness, enhancing the overall customer experience.
Value
Many reviews highlight the affordability of the storage units, especially with initial discounts, although some noted concerns about future rate increases.
- WBWhitney Britt4 days ago5.0I’ve had 2 storage units at this facility at different times and each experience was nothing short of perfect. Tri was so passionate, personable and helpful the entire process. He makes everything super easy, convenient, and affordable. Highly recommend this location!
- JCJon Carvel6 days ago5.0Had the pleasure of stopping in and working with Tri this evening in the Waverly location. Tri was able to really help us out, and make us feel appreciated as long term customers. Highly recommend this location and working with Tri directly.
- KBKalista's BagNov 13, 20255.0I had such a great experience at this Extra Storage location. I was a little behind on my payment because I had just given birth and was in and out of the hospital recovering postpartum. The manager, Tri, kindly called to remind me and was so respectful and understanding over the phone. He helped me take care of everything quickly and made the whole process easy during a time when I really needed grace. The facility itself is always clean, well-kept, and safe. But what truly makes this location stand out is the customer service. If you’re looking for a storage unit, I highly recommend coming here — they genuinely care about their customers!
- AVAnge vNov 11, 20255.0This facility is very clean, they always had Dollys in the garage to help with transporting everything. The AC eas great in the summer. Bathrooms were always clean. The employees were always helpful and pleasant. I highly recommend this location.
- TCTaylor CootsNov 10, 20255.0Every step of the rental and storage process was very well handled, assisted, and facilitated. Especially and most notably the interactions with Tri, who was an immense help with sizing the unit we needed, making sure we could accommodate the cumbersome material we had easily, and checking up on us regularly to ensure we did not require further assistance regarding the space and accessibility. I have stored other places before, but the customer service, cleanliness, and attention to detail at this location will 100% have me recommending this location as well as returning here for future storage if/when necessary. I would and will recommend this site for storage needs due to the incredible service and quality from day one to date of move out.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Charlotte residents near Matthews, Stallings, Weddington, Raintree, Piper Glen, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Providence Rd and Allison Woods Dr.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the office hours for Extra Space Storage in Charlotte, NC?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, and on Saturday from 9:00 AM to 5:30 PM. It is closed on Sundays.
What are the gate access hours for the storage units?
Gate access is available daily from 6:00 AM to 10:00 PM.
Where is Extra Space Storage located?
Extra Space Storage is located at 11116 Providence Rd, Charlotte, NC 28277, USA, near the intersection of Providence Rd and Allison Woods Dr.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most facilities offer climate-controlled units for temperature-sensitive items, along with standard units without climate control.
Can I purchase packing and moving supplies at Extra Space Storage?
Yes, moving and packing supplies, including boxes, are available for purchase online and at the facility.
What payment methods does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is there an on-site manager at this Extra Space Storage location?
Yes, there is an on-site resident manager available to assist customers.
Which nearby places can I visit before or after using Extra Space Storage?
You can visit nearby places like Carvel for ice cream, First Watch - Providence Farms for breakfast or brunch, and CAVA for Mediterranean cuisine, all within convenient distance.
Are there financial services near Extra Space Storage?
Yes, State Employees Credit Union and Bank of America are nearby for your banking needs, and ATMs like CashPoints® ATM and Coinme are also available close to the location.
What other local services are close to Extra Space Storage that customers might find useful?
Nearby you’ll find services such as Cellular Sales and Verizon for mobile needs, health services like QC South Dentistry and Beck Aesthetic Surgery, and fitness options like 9Round Fitness and Master Chang's Martial Arts Charlotte.