Brand Certified
Extra Space Storage
5.0(918 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
11116 Providence Rd, Charlotte, NC
28277, United States
Certified by Extra Space Storage • Mar 01, 2026
(980) 326-0600
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/north_carolina/charlotte/7829/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 11116 Providence Rd in Charlotte, NC today! Our large selection of storage units, drive up access, climate controlled units, exceptional security, ADA compliant, covered drive isles, covered loading bay, covered parking, deliveries accepted, drive-in building, parking spaces, elevator access, commercial tenants, office space available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
5.0
918 reviews
5 stars
899
4 stars12
3 stars1
2 stars2
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Tri received numerous accolades for his exceptional customer service, being described as friendly, helpful, and attentive.
Cleanliness
The facility is consistently noted for being clean, well-kept, and organized, contributing to a positive customer experience.
Efficiency
Customers appreciated the quick and easy rental process, with many highlighting the seamless move-in and move-out experiences.
Professionalism
Staff members, particularly Tri, were praised for their professionalism, knowledge, and willingness to assist customers with their needs.
- KKKari2 days ago5.0I had an excellent experience with Extra Space Storage on Providence Road - Charlotte NC. Management is helpful and kind and understand what it means to provide excellent customer service. They were willing to work with me to prorate the rent at move-out. Facility is clean and well cared for. No pests. Furniture and boxes were all in excellent condition after 3 years due to climate control and managements dedication to keeping the facilities clean. I would gladly use this location again in the future if the need arises.
- ERErin Riley2 days ago5.0The staff at this location was amazing. When we encountered problems trying to meet our move out time, the owner offered reasonable options. I highly recommend this location. Even if you have another location that might be closer to you, the customer service at this location is top notch. It is worth your time to come the extra way to this facility.
- DTD TyFeb 19, 20265.0I enjoyed the experience. A low pressure affair, where my options were clear. I was patiently shown different units to pick a proper size. I even got a few tips for thinking about the moving process along the way!
- VSVince SchusterFeb 11, 20265.0Tri is professional, courteous, listens to the customer, and just a great overall customer service professional. The property is well maintained and has a great layout for easy access to every individual storage unit. I highly recommend this location as well as the company that runs this particular operation. I have to do a call out to tri Being so welcoming to myself as a new customer as well as others that are current customers. He’s very personable and very easy to work with.
- MGMalcom GibsonFeb 6, 20265.0I had an outstanding experience at Extra Space Storage, Rea Farms location, thanks to the exceptional service provided by Store Manager Tri Luong! From the moment I arrived, Tri was welcoming, knowledgeable, and incredibly professional. He made the entire process quick and stress- free, walking me through the best storage options for my needs and answering every question with patience and clarity. The facility is clean, secure, and well-maintained, and Tri’s attention to detail truly sets this location apart from other storage facilities. It’s clear that he takes great pride in ensuring customers feel confident and supported. If you’re looking for a storage facility with excellent service and a manager who goes above and beyond, I highly recommend choosing this Extra Space Storage location and working with Tri!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Charlotte residents near Matthews, Stallings, Weddington, Raintree, Piper Glen, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Providence Rd and Allison Woods Dr.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the office hours for Extra Space Storage in Charlotte, NC?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, and on Saturday from 9:00 AM to 5:30 PM. It is closed on Sundays.
What are the gate access hours for the storage units?
Gate access is available daily from 6:00 AM to 10:00 PM.
Where is Extra Space Storage located?
Extra Space Storage is located at 11116 Providence Rd, Charlotte, NC 28277, USA, near the intersection of Providence Rd and Allison Woods Dr.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most facilities offer climate-controlled units for temperature-sensitive items, along with standard units without climate control.
Can I purchase packing and moving supplies at Extra Space Storage?
Yes, moving and packing supplies, including boxes, are available for purchase online and at the facility.
What payment methods does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is there an on-site manager at this Extra Space Storage location?
Yes, there is an on-site resident manager available to assist customers.
Which nearby places can I visit before or after using Extra Space Storage?
You can visit nearby places like Carvel for ice cream, First Watch - Providence Farms for breakfast or brunch, and CAVA for Mediterranean cuisine, all within convenient distance.
Are there financial services near Extra Space Storage?
Yes, State Employees Credit Union and Bank of America are nearby for your banking needs, and ATMs like CashPoints® ATM and Coinme are also available close to the location.
What other local services are close to Extra Space Storage that customers might find useful?
Nearby you’ll find services such as Cellular Sales and Verizon for mobile needs, health services like QC South Dentistry and Beck Aesthetic Surgery, and fitness options like 9Round Fitness and Master Chang's Martial Arts Charlotte.
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