Location.com logo
Extra Space Storage
Brand Certified

Extra Space Storage

5.0
(918 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 11116 Providence Rd in Charlotte, NC today! Our large selection of storage units, drive up access, climate controlled units, exceptional security, ADA compliant, covered drive isles, covered loading bay, covered parking, deliveries accepted, drive-in building, parking spaces, elevator access, commercial tenants, office space available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
11116 Providence Rd, Charlotte, NC
28277, United States

Hours

Reviews

5.0
918 reviews
5 stars
899
4 stars
12
3 stars
1
2 stars
2
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Tri received numerous accolades for his exceptional customer service, being described as friendly, helpful, and attentive.

Cleanliness

The facility is consistently noted for being clean, well-kept, and organized, contributing to a positive customer experience.

Efficiency

Customers appreciated the quick and easy rental process, with many highlighting the seamless move-in and move-out experiences.

Professionalism

Staff members, particularly Tri, were praised for their professionalism, knowledge, and willingness to assist customers with their needs.
  • KK
    Kari
    2 days ago
    5.0
    I had an excellent experience with Extra Space Storage on Providence Road - Charlotte NC. Management is helpful and kind and understand what it means to provide excellent customer service. They were willing to work with me to prorate the rent at move-out. Facility is clean and well cared for. No pests. Furniture and boxes were all in excellent condition after 3 years due to climate control and managements dedication to keeping the facilities clean. I would gladly use this location again in the future if the need arises.
  • ER
    Erin Riley
    2 days ago
    5.0
    The staff at this location was amazing. When we encountered problems trying to meet our move out time, the owner offered reasonable options. I highly recommend this location. Even if you have another location that might be closer to you, the customer service at this location is top notch. It is worth your time to come the extra way to this facility.
  • DT
    D Ty
    Feb 19, 2026
    5.0
    I enjoyed the experience. A low pressure affair, where my options were clear. I was patiently shown different units to pick a proper size. I even got a few tips for thinking about the moving process along the way!
  • VS
    Vince Schuster
    Feb 11, 2026
    5.0
    Tri is professional, courteous, listens to the customer, and just a great overall customer service professional. The property is well maintained and has a great layout for easy access to every individual storage unit. I highly recommend this location as well as the company that runs this particular operation. I have to do a call out to tri Being so welcoming to myself as a new customer as well as others that are current customers. He’s very personable and very easy to work with.
  • MG
    Malcom Gibson
    Feb 6, 2026
    5.0
    I had an outstanding experience at Extra Space Storage, Rea Farms location, thanks to the exceptional service provided by Store Manager Tri Luong! From the moment I arrived, Tri was welcoming, knowledgeable, and incredibly professional. He made the entire process quick and stress- free, walking me through the best storage options for my needs and answering every question with patience and clarity. The facility is clean, secure, and well-maintained, and Tri’s attention to detail truly sets this location apart from other storage facilities. It’s clear that he takes great pride in ensuring customers feel confident and supported. If you’re looking for a storage facility with excellent service and a manager who goes above and beyond, I highly recommend choosing this Extra Space Storage location and working with Tri!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: