Brand Certified
Extra Space Storage
4.7(565 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
7209 Wallace Ln, Charlotte, NC
28212, United States
Certified by Extra Space Storage • Mar 01, 2026
(704) 568-8101
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/north_carolina/charlotte/3276/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 7209 Wallace Ln in Charlotte, NC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, lifts available, parking spaces, RV parking, kiosk, wide drive isles, vehicles are allowed in drive-up units, solar site, Wifi available, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.7
565 reviews
5 stars
493
4 stars
24
3 stars
13
2 stars4
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting individuals like Lyndi, Phillip, and Bianca for their professionalism and helpfulness.
Facility Cleanliness
The storage facility received positive remarks for being clean and well-maintained, contributing to a pleasant customer experience.
Access Issues
Several reviews mentioned problems with elevator access and locked bathrooms, indicating a need for improvement in facility operations.
Price Increases
Customers expressed frustration over frequent rent increases and lack of transparency regarding pricing, leading to dissatisfaction with the overall value.
- MMMelFeb 20, 20265.0Lyndi was amazing in showing me around and giving me all the details to feel comfortable. Make sure to call and ask for her!
- SHSatriece HarrisFeb 14, 20265.0Lyndi was my customer service rep and she was WONDERFUL. Very professional very proactive and I felt overall well taken care of ❤️
- BHBrianna HinchliffeFeb 13, 20265.0Lyndi is fantastic at the Charlotte, NC location!
- ABAshlene BoydFeb 13, 20265.0Lyndi was a great help with my closing my account process!
- JRJett RussellJan 17, 20261.0The issues with this place will never make any deal they offer worth it unless you can find a unit on the bottom floor. The elevators were shut down every Sunday without fail and would frequently break on the other days of the week. The bathrooms on site are always locked, they shut the office down early more than once, they shut the water off to water fountains in the building every day well before their 10pm closing time. When we called to file complaints about the issues with the building they would also tell us it was our problem for not doing something right, that call back only came after the 5 call and voice-mail left. The staff on site were a mix of trying to be helpful and just rude with a very unprofessional demeanor. After all the issues I have experienced there I would promise to anyone that renting a storage unit in hell from Satan would be a easier fare than dealing with this location.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Charlotte area, including East Forest, Marshbrooke, Stonehaven, and North Sharon Amity/Reddman Road.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of E.W.T Harris Blvd and Andrew Jackson Hwy.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the operating hours for Extra Space Storage in Charlotte, NC?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including Sundays.
Where is Extra Space Storage located?
The facility is located at 7209 Wallace Ln, Charlotte, NC 28212.
What types of storage units does Extra Space Storage offer?
They offer a variety of storage units including climate-controlled units, drive-up access units, non-climate controlled units, and RV parking options.
Can I purchase moving and packing supplies at this location?
Yes, Extra Space Storage offers moving and packing supplies such as boxes both online and at the facility.
How do I reserve a storage unit at Extra Space Storage?
You can reserve your storage unit online through their website at https://www.extraspace.com/storage/facilities/us/north_carolina/charlotte/3276/
Does Extra Space Storage offer drive-up storage units?
Yes, drive-up storage units are available, making it easy to move large or heavy items by driving a vehicle directly up to your unit.
What payment options are accepted by Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there any nearby automotive service centers close to Extra Space Storage?
Yes, nearby automotive services include Napa Auto Parts, Compact Car Service, Mr G Auto Service, and Woodberry Automotive. Customers storing vehicles may find these convenient for repairs or parts.
What nearby places of interest can I visit when I store items at Extra Space Storage?
Customers can visit several nearby spots such as TFT CO Charlotte NC and North Carolina Food Trailers for food truck dining, or relax at Varnadore bar after their visit.
How can nearby storage facilities like Life Storage - Charlotte compare for customers considering Extra Space Storage?
Life Storage - Charlotte offers additional services like truck rentals and automotive retail, providing alternative or complementary options for customers in the area.
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