Location.com logo
Extra Space Storage
Brand Certified

Extra Space Storage

4.8
(632 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 604 W Morehead St in Charlotte, NC today! Our large selection of storage units, drive up access, all-hours access, climate controlled units, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, parking spaces, elevator access, commercial tenants, office space available, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
604 W Morehead St, Charlotte, NC
28208, United States

Hours

Reviews

4.8
632 reviews
5 stars
578
4 stars
22
3 stars
8
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Vida and Doug, for their friendly, helpful, and professional service.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Communication

Many reviews highlighted the effective communication from staff, with timely responses and clear explanations of services.

Positive Experiences

Overall, customers reported smooth and stress-free experiences, with many expressing satisfaction with the ease of the rental process.
  • GA
    Gruber Accountancy
    Feb 24, 2026
    1.0
    Strange. Office people are never there at a set schedule, and you cannot use the restroom for the customers EXCEPT if their office people are there. Also, one manger told me they just rent space out FOR YOUR THINGS, and if you need to spend time IN your locker (organizing etc…) that THAT is really not allowed since you just pay to STORE your things, not spend time with them; there’s a FIRST for everything 😆 treat their customers like criminals…typical corporate response to this review as well. You can’t use the bathrooms because they save on toilet paper… soulless, corporate greed. You’re a number !!!
  • NW
    Nicole W
    Feb 21, 2026
    4.0
    Renting at the Morehead location has been a solid experience. My rate increased after the promotional period, and when I called with questions, Douglas and the team responded with care. He’s helped me from move-in through renewal and has consistently been professional and kind.
  • LW
    Lauren Watts
    Feb 18, 2026
    5.0
    My experience is always positive, staff is pleasant and helps me with any concerns I have. Their communication is good and always keeps you up to date if something is going on at the facility.
  • TB
    Tonya Burton
    Feb 12, 2026
    5.0
    Huge thanks to Doug and Vida for their incredible help! I showed up with more stuff than my online reservation could handle, and they pivoted instantly to get me into the perfect size unit. Their cooperation and flexibility made a stressful moving day so much easier. Highly recommend the Morehead location!
  • CH
    Carolyn Harris
    Feb 3, 2026
    5.0
    Vita was awesome. Knowledgeable, understanding and worked with me to choose the right size unit. Facility nice and clean. Thank you Vida for your awesome customer service.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: