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Extra Space Storage
Brand Certified

Extra Space Storage

4.8
(314 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 14225 Youngblood Rd in Charlotte, NC today! Our large selection of storage units, all-hours access, climate controlled units, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, security access to your floor only, commercial tenants and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
14225 Youngblood Rd, Charlotte, NC
28278, United States

Hours

Reviews

4.8
314 reviews
5 stars
291
4 stars
10
3 stars
4
2 stars
2
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Matt and Alisha, for their exceptional service, professionalism, and willingness to help.

Cleanliness

The facility is frequently noted for being clean, well-maintained, and organized, contributing to a positive customer experience.

Accessibility

Many reviews highlighted the ease of the rental process and the convenience of accessing units, including online reservations and mobile app usage.

Pricing

While many customers appreciated the competitive pricing, some expressed concerns about price increases and high costs.
  • DD
    Doris Dodd
    5 days ago
    5.0
    Kelly was exceptional. Her customer service skills was the best. She went above and beyond to ensure that I was a happy customer. I did not have to look for her or wait for her to come into the office. She was there waiting to provide excellent service. Thanks for having her on your team.
  • YC
    Yasmine Cofield
    Feb 20, 2026
    2.0
    I get off of work at 5 o’clock and I had to come to my storage unit. I work five minutes away so I get to my storage unit at 5:05 to get what I need to get and I had a quick question so I go to the office..as I drive past the office I see a lady with short red hair at the desk…because they closed at 5:30 I wanted to be very quick to not hold her up. I get to the door and it’s locked… and she is not at the desk..so I get ready to leave and as I leave, I see the same lady with red hair turns out her name is Kelly… She was sitting at the desk again so I put my car in reverse and I go to the door again and she is nowhere to be found. At this point I’m thinking she is either hiding under the desk or in the room behind the desk to not deal with customers…I start knocking at the window very loudly and I stand outside of the door until 5:30 so over 20 minutes and I’m even calling at this point because I have one simple question. I get back in my car sat at the door and she leaves 5:40p. Bad experience because I should not have had to call the customer service number for something she could have helped with on site instead of hiding. In the office. I tried my best to get there very fast and have the one question to not hold her up.
  • AG
    Ana Gonzalez
    Feb 16, 2026
    5.0
    Stopped by today to look at a storage unit for my 4 kayaks, I told myself I was just looking around but the location of this facility (close and on my way to two or my favorite lake access spots) combined with the fact that they had a unit the perfect size and at a convenient location to load and unload said kayaks, and a friendly and knowledgeable staff, Mrs Kelly, not to mention a great price, I signed a lease today and I am looking forward to coming here 1-3 times a week to access my unit during the Spring and Summer. Thank you Mrs. Kelly for all your help
  • CC
    Chelsea
    Feb 13, 2026
    5.0
    Kelly is always so helpful when I come even if I’m frustrated. Alicia was MY GIRL for so long but now that she’s left :( …it’s safe to say her replacement is just as good lol! Thank you!
  • RP
    Rholanda Postell
    Feb 13, 2026
    5.0
    Property is very clean never have any issues. Staff is very polite and Very helpful

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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