Brand Certified
Extra Space Storage
4.9(656 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
1325 W Mallard Creek Church Rd, Charlotte, NC
28262, United States
Certified by Extra Space Storage • Mar 01, 2026
(980) 729-6300
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/north_carolina/charlotte/3619/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1325 W Mallard Creek Church Rd in Charlotte, NC today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Extra Space Storage
1325 W Mallard Creek Church Rd, Charlotte, NC
28262, United States
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.9
656 reviews
5 stars
623
4 stars
13
3 stars5
2 stars4
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Tamika and Carolyn, received high praise for their friendliness, professionalism, and willingness to assist customers with their needs.
Cleanliness
The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.
Accessibility
Customers appreciated the easy access to the facility and the availability of tools like dollys to assist with moving items.
Pricing Concerns
Some customers expressed dissatisfaction with rising prices over time, indicating that the initial low rates increased significantly after a few months.
- BHBenita Hall5 days ago5.0Very easy access. Lots of dollys to use. Cynthia was great.
- JSJanice Sellars-RoysterFeb 18, 20265.0Randall was Amazing and so Professional! Able to accomadate the change of reservation due to the snow in Charlotte Metro and great details on follow through our reservation. Excellent customer service start to finish and we would recommend them to every once. Shout to Tameka as well and thanks for your help as well!
- RSRussell StewartFeb 12, 20265.0Tamika Cobbs was an absolute pleasure to work with. From the very beginning, she was warm, professional, and incredibly friendly. What stood out most was her genuine willingness to help me navigate all of my options so I could make the best decision for my current moving situation. She took the time to answer my questions, explain everything clearly, and made sure I felt confident every step of the way. If you’re looking for someone who is knowledgeable, patient, and truly has your best interest at heart, I highly recommend Tamika. Her level of care and support made all the difference.
- JLJustyce LynchFeb 7, 20265.0Amazing. Site manager was SO super helpful. Needed a 1st level unit and she quickly made the change, it also saved me a ton of money!
- ALAryonna LoweryJan 17, 20265.0Tamika was absolutely amazing! She answered any questions I had, walked me through the app, and even helped move a few of my items with me! I will definitely be recommending Extra Space Storage to friends and coming back if I need storage again. Thank you Tamika !! <3
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves communities like Charlotte, University Place, Harrisburg, Newell, Huntersville, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Legranger Rd and W Mallard Creek Church Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Does Extra Space Storage offer climate-controlled storage units?
Yes, many units at Extra Space Storage offer climate control to protect temperature-sensitive items.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies for purchase both online and at the facility.
Where is Extra Space Storage located in Charlotte, NC?
Extra Space Storage is located at 1325 W Mallard Creek Church Rd, Charlotte, NC 28262.
What payment methods are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is there a manager available on-site at Extra Space Storage?
Yes, there is an on-site resident manager to assist with your storage needs.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website: https://www.extraspace.com/storage/facilities/us/north_carolina/charlotte/3619/
What are some nearby storage facilities to Extra Space Storage?
Nearby storage options include Life Storage and CubeSmart Self Storage, providing alternative locations if needed.
What nearby transportation can help me reach Extra Space Storage?
The nearby I-85 North freeway offers convenient freeway access to Extra Space Storage for easy travel.
Are there any nearby places to visit before or after using Extra Space Storage?
You might enjoy visiting Mallard Creek Presbyterian Church or grabbing a coffee at Starbucks located close to the facility.
Brand Certified Facts from Extra Space Storage
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