Business Details
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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 11838 University City Blvd in Charlotte, NC today! Our large selection of storage units, drive up access, climate controlled units, manager living on site, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
585 reviews
5 stars
565
4 stars
14
3 stars2
2 stars1
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with particular mentions of Christine and Chris for their exceptional service.
Cleanliness
The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Ease of Process
Many reviews highlighted the smooth and quick rental process, with staff assisting customers efficiently in finding the right storage unit.
Supportive Environment
Customers felt supported and valued, with staff going above and beyond to address issues and provide assistance, making them feel like family.
Recommendations
Numerous customers expressed their willingness to recommend Extra Space Storage to others, citing their positive experiences and satisfaction.
- GMGrayson McLester2 days ago5.0I enjoy come to this extra space. Josh and Christine are always super nice. The bathrooms are always clean and they are always super helpful.
- YRYolanda ReedNov 10, 20255.0Joshua was amazing and took the time to explain everything to us. Cost was very reasonable. Happy with our choice.
- CCCharisma ColeNov 8, 20255.0Today I was assisted by a rep named Christine. The customer service was unmatched and I am extremely grateful to have come across someone not only willing to assist but also offer insight. Thank you again!
- ERedythe reynoldsdarityNov 5, 20255.0The technician had great customer service. She helped us get a lower rate.— She had followed her. She called us back As she said she would.
- LSLatanya SnellOct 23, 20255.0Mrs. Chris and Josh are awesome. I switched from public storage because my unit was broken into and I was informed by the police and the storage company didn't even know SMH. I googled for best storage company and extra space popped up. Great customer service day 1. Affordable late fees, no locks being cut, like public storage before your 30 days up. ESP works with you in your time of need. They make you feel like family. It's clean and safe. When I call they know my voice. They give you the date that works for you. I love my storage company. Someone used my card and paid for there unit there and they fixed it when I brought the proof no hassle. I thank extra storage space for making my life a little bit easier through my struggles. I've recommended them every since. God bless them and their family ❤️
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Charlotte metro area, including those near University City South, University City North, Harrisburg, Newell, Concord, Rocky River, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near University City Blvd & Caldwell Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
What are the access hours for Extra Space Storage in Charlotte?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, including weekends.
What security features does Extra Space Storage offer?
Extra Space Storage provides exceptional security measures including on-site resident manager and climate-controlled units, ensuring your belongings are safe.
Do you offer climate-controlled storage units?
Yes, most Extra Space Storage facilities offer climate-controlled storage units to protect temperature sensitive items.
Is drive-up access available at your storage facility?
Yes, Extra Space Storage provides drive-up access, allowing you to easily move large or heavy items in and out of your unit.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, we offer a variety of moving and packing supplies both online and at our local facilities.
What payment options does Extra Space Storage accept?
We accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Where is Extra Space Storage located in Charlotte?
It is located at 11838 University City Blvd, Charlotte, NC 28213, near the intersection of University City Blvd & Caldwell Rd.
Are there any notable places near Extra Space Storage that customers might visit?
Nearby, customers can find Popeyes Louisiana Kitchen for dining options, University City Seventh-Day Adventist Church for worship, and Caliber Collision for auto repairs.
How can nearby transit or businesses like U-Haul Neighborhood Dealer assist customers at Extra Space Storage?
U-Haul Neighborhood Dealer nearby offers truck rentals to help with moving items to and from the storage facility, making your move more convenient.
Are there recreational or residential spots near Extra Space Storage for customers to check out?
Customers can explore nearby residential communities like The Village at Brierfield Apartment Homes and relax at local spots such as Carolina Memorial Park.