Store your belongings at Extra Space Storage on 11838 University City Blvd in Charlotte, NC today! Our large selection of storage units, drive up access, climate controlled units, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Customers consistently praised the staff, particularly Christine and Chris, for their outstanding, friendly, and helpful service.
Cleanliness
The facility is frequently described as clean, well-maintained, and safe, contributing to a positive storage experience.
Convenience
Many reviews highlight the easy and efficient process of renting units and accessing the facility, making it a convenient choice for customers.
Affordability
Customers appreciated the reasonable pricing and the staff's willingness to negotiate rates, enhancing overall satisfaction.
LP
La Shaye Paschal
3 days ago
5.0
Chris made this process very easy! I appreciated her help and would definitely recommend this location to a friend!
OO
Octavea
Jan 2, 2026
5.0
My experience with Chris at ExtraSpace storage was awesome. She answered all of my questions and was just the sweetest. Definitely use the Harrisburg location
TR
Travis Roseboro
Dec 29, 2025
5.0
Chris gave me outstanding service. She was very concerned with my issues and make sure that all of my questions were answered and I felt comfortable by extending a storage for another six months.
Thank you again for the great service!
VO
Victoria Ortiz
Dec 26, 2025
5.0
I loooove the customer service that I receive from christine she was sweet and helpful and made my time there smooth and I loved how informative she was greatly appreciate her
NM
Nakia McCormick
Dec 18, 2025
5.0
Extra Space Storage has kept my furniture stored safely for over a year. When my introductory storage rate was up, District Team Lead Christine Barlow was wonderfully gracious in negotiating my monthly storage rate down to an affordable cost. With their exceptional customer service, Extra Space Storage has been my go-to from New York to North Carolina and will continue to be my future go-to for all of my storage needs!
Dr. Nakia McCormick
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Charlotte metro area, including those near University City South, University City North, Harrisburg, Newell, Concord, Rocky River, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near University City Blvd & Caldwell Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
What are the access hours for Extra Space Storage in Charlotte?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, including weekends.
What security features does Extra Space Storage offer?
Extra Space Storage provides exceptional security measures including on-site resident manager and climate-controlled units, ensuring your belongings are safe.
Do you offer climate-controlled storage units?
Yes, most Extra Space Storage facilities offer climate-controlled storage units to protect temperature sensitive items.
Is drive-up access available at your storage facility?
Yes, Extra Space Storage provides drive-up access, allowing you to easily move large or heavy items in and out of your unit.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, we offer a variety of moving and packing supplies both online and at our local facilities.
What payment options does Extra Space Storage accept?
We accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Where is Extra Space Storage located in Charlotte?
It is located at 11838 University City Blvd, Charlotte, NC 28213, near the intersection of University City Blvd & Caldwell Rd.
Are there any notable places near Extra Space Storage that customers might visit?
Nearby, customers can find Popeyes Louisiana Kitchen for dining options, University City Seventh-Day Adventist Church for worship, and Caliber Collision for auto repairs.
How can nearby transit or businesses like U-Haul Neighborhood Dealer assist customers at Extra Space Storage?
U-Haul Neighborhood Dealer nearby offers truck rentals to help with moving items to and from the storage facility, making your move more convenient.
Are there recreational or residential spots near Extra Space Storage for customers to check out?
Customers can explore nearby residential communities like The Village at Brierfield Apartment Homes and relax at local spots such as Carolina Memorial Park.