Brand Certified
Extra Space Storage
4.9(624 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
11838 University City Blvd, Charlotte, NC
28213, United States
Certified by Extra Space Storage • Mar 01, 2026
(704) 594-2152
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/north_carolina/charlotte/3866/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 11838 University City Blvd in Charlotte, NC today! Our large selection of storage units, drive up access, climate controlled units, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.9
624 reviews
5 stars
601
4 stars
15
3 stars3
2 stars2
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, particularly highlighting individuals like Christine and Chris for their exceptional service.
Cleanliness
The facility is frequently described as clean, well-maintained, and safe, contributing to a positive storage experience.
Ease of Process
Many reviews noted the smooth and efficient process for renting units and resolving issues, making it easy for customers to access their storage.
Value for Money
Customers appreciated the reasonable pricing and the ability to negotiate rates, especially after initial promotional periods.
- NNNetta’s Naturals2 days ago5.0Very clean, well lit at night. Pleasant customer service. Price increased after a year which is why I decided to end my contract but besides that, no issues. Overall good experience
- CMClara Mesmain4 days ago5.0I have been a renter of Extra Space for years. Every conversation when needed has been pleasant and helpful. Today was no exception. I had a problem and reached out by phone. Had the pleasure of speaking with Stephanie. She was pleasant, knowledgeable, helpful and informative. She promised to escalate and get back to me. Within the hour she got back to me with a resolution to my problem confirming I had all the information I needed. Thank you Stephanie and Extra Space Storage for your unwavering customer service.
- EJEvadne JonesFeb 13, 20265.0My experience was pleasant informative and I was able to make my decision based on the thoroughness given to me
- FFFrankFeb 13, 20265.0Chris was awesome! Helped me find my unit, and even showed me where it was. Great location. I would recommend this place to anyone.
- CCCharisma ColeFeb 7, 20265.0I came into Extra Space on 2/7/2026. Christine greeted me and was willing to help me right away. This location has made storing my belongings easy and I always feel both heard and seen when I come here. Easily 5 stars.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Charlotte metro area, including those near University City South, University City North, Harrisburg, Newell, Concord, Rocky River, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near University City Blvd & Caldwell Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
What are the access hours for Extra Space Storage in Charlotte?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, including weekends.
What security features does Extra Space Storage offer?
Extra Space Storage provides exceptional security measures including on-site resident manager and climate-controlled units, ensuring your belongings are safe.
Do you offer climate-controlled storage units?
Yes, most Extra Space Storage facilities offer climate-controlled storage units to protect temperature sensitive items.
Is drive-up access available at your storage facility?
Yes, Extra Space Storage provides drive-up access, allowing you to easily move large or heavy items in and out of your unit.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, we offer a variety of moving and packing supplies both online and at our local facilities.
What payment options does Extra Space Storage accept?
We accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Where is Extra Space Storage located in Charlotte?
It is located at 11838 University City Blvd, Charlotte, NC 28213, near the intersection of University City Blvd & Caldwell Rd.
Are there any notable places near Extra Space Storage that customers might visit?
Nearby, customers can find Popeyes Louisiana Kitchen for dining options, University City Seventh-Day Adventist Church for worship, and Caliber Collision for auto repairs.
How can nearby transit or businesses like U-Haul Neighborhood Dealer assist customers at Extra Space Storage?
U-Haul Neighborhood Dealer nearby offers truck rentals to help with moving items to and from the storage facility, making your move more convenient.
Are there recreational or residential spots near Extra Space Storage for customers to check out?
Customers can explore nearby residential communities like The Village at Brierfield Apartment Homes and relax at local spots such as Carolina Memorial Park.
Brand Certified Facts from Extra Space Storage
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