Brand Certified
Extra Space Storage
4.9(307 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
1400 Orchard Lake Dr, Charlotte, NC
28270, United States
Certified by Extra Space Storage • Mar 01, 2026
(704) 847-0045
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/north_carolina/charlotte/3084/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1400 Orchard Lake Dr in Charlotte, NC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.9
307 reviews
5 stars
286
4 stars
10
3 stars3
2 stars3
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Tom and Sharon received numerous praises for their exceptional customer service, being described as helpful, friendly, and professional.
Cleanliness
The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.
Pricing Issues
Several customers expressed dissatisfaction with frequent price increases after the promotional period, leading to frustration and some deciding to leave.
Security Concerns
A few reviews raised concerns about security, including reports of theft and lack of compensation for missing items.
- JSJohn son3 days ago1.0After Mrs. Sharon left, new management cancelled our lease due to Structural Review of our unit. Never will do business again with this organization. Totally unprofessional.
- GSGabriel Sousa6 days ago5.0I had a very good experience with the place to store my items, I had to change my address. That was the only reason I canceled my contract.
- EMEarl McNeil6 days ago5.0I had the most pleasant experience working with Tom he was kind he was interested in what I was saying he did his best to help me being that I'm a senior citizen he was just so patient I really appreciate the experience and the time that he took for me great asset all customer service should be the way Tom presented himself to me today. Tom is a person who really enjoys his job enjoys helping people great customer service.
- TGThomas GarciaFeb 20, 20265.0The property is always clean and well maintained, and love that I can use a personal code to access my unit after hours. The people who work there are always polite and helpful!
- NJNoah JasonFeb 16, 20265.0I have a storage unit in Extra storage the workers here are very nice and respectful especially tom he helped me a lot when I needed it I highly recommend coming here if you want a storage unit the units are very good sizes the address is 1400 orchard Dr thanks to tom and the other employees
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Charlotte, including Sardis Woods, Sardis Forest, Stonehaven, Landsdowne, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near Monroe Rd & Sardis Rd N.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage in Charlotte, NC?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located in Charlotte?
Extra Space Storage is located at 1400 Orchard Lake Dr, Charlotte, NC 28270.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a variety of storage units including drive-up access units, climate-controlled units, non-climate-controlled units, and vehicle storage spaces.
Can I buy packing and moving supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies such as boxes that can be purchased online and at local facilities.
Does Extra Space Storage provide climate-controlled storage options?
Yes, most Extra Space Storage facilities offer climate-controlled units to protect temperature-sensitive items.
Are there any special holiday hours or closures at Extra Space Storage?
Extra Space Storage is closed on certain holidays including November 27, 2025, December 25, 2025, January 1, 2026, and July 4, 2026.
What payment options does Extra Space Storage accept?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa payments.
Which nearby storage competitor is close to Extra Space Storage?
Life Storage is a nearby storage facility to Extra Space Storage that customers might consider when comparing options.
What nearby community services can I find near Extra Space Storage?
Nearby you can find Wellspring Church Charlotte, which offers community services and religious activities that customers might visit before or after using the storage facility.
Are there entertainment options near Extra Space Storage in Charlotte?
Yes, customers can visit Movie Bistro - Charlotte and Cinemark Movie Bistro Charlotte nearby for dining and cinema entertainment before or after their storage visit.
Brand Certified Facts from Extra Space Storage
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