Extra Space Storage

4.8
411 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 6720 E W T Harris Blvd in Charlotte, NC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
6720 E W T Harris Blvd, Charlotte, NC
28215, United States

Hours

Reviews

4.8
411 reviews
5 stars
382
4 stars
11
3 stars
3
2 stars
1
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Damone and Keith, for their exceptional service, friendliness, and professionalism.

Cleanliness

The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.

Pricing Issues

Some customers expressed dissatisfaction with sudden rent increases after a few months, indicating concerns about pricing transparency.

Safety and Security

Customers feel safe storing their belongings at this location, appreciating the secure environment.

Overall Experience

Most reviews reflect a positive overall experience, with many recommending the facility for its helpful staff and smooth rental process.
  • JW
    jaison william
    Nov 25, 2025
    1.0
    Friends, please read b4 moving in. This is not a safe place. Management is very rude. I do not understand who hired this individual was very, very rude 000 customer service what I went through at this place. I hope no will ever go through this type of rude customer service. I had plans this guy who works over there put me thru. I am so helpless that I wish people could feel me my job, and my plans all got ruined. I hope the higher up corporate department is reading this and can feel the pain of a customer, which is not right and higher up management can teach this employee what he did to a customer is not right he will be countable for his behavior towards a customers at no work place employees should not treat customer wrong thank you for reading this, Jaison william
  • AF
    Armenia Forster
    Nov 21, 2025
    5.0
    Customer Service is awesome. Marquis Jones is a great employee and would recommend him for any service I need.
  • DI
    DALE VINCENT HOLNESS II
    Nov 21, 2025
    5.0
    Service was awesome. Was direct, answered all my questions, showed sincerity.great customer service
  • ZH
    Zackerman Heard
    Nov 20, 2025
    5.0
    Damone was incredible. I came in totally unprepared, and he walked me through everything like a pro. He found the perfect unit, explained everything clearly, and made the whole process way easier than I expected. You can tell he actually cares about his customers. Highly recommend working with him!
  • LD
    Lauren McDevitt Danenberg
    Nov 13, 2025
    5.0
    We had a good experience with Extra Space Storage on E WT Harris Blvd in Charlotte. Everyone in the office was incredibly helpful and super friendly. The app made entry into the gate and making payments a breeze. Once inside the gate everything was clean and well lit. My only recommendation would be that they add a dumpster but I understand why that may not be feasible. We only emptied our unit because we move to Alabama.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.