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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 7800 Old Plank Rd in Charlotte, NC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
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Location
Hours
Reviews
4.9
592 reviews
5 stars
576
4 stars6
3 stars3
2 stars3
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight exceptional customer service, with specific mentions of staff members like Curt, Shelly, and Samantha who were described as friendly, helpful, and knowledgeable.
Cleanliness
Customers consistently praised the cleanliness and maintenance of the storage facilities, noting that they are well-kept and organized.
Convenience
The location and accessibility of the storage units were frequently mentioned as convenient, making it easy for customers to use the facility.
Pricing
While many customers appreciated the competitive pricing and options available, there were some complaints about rising rates.
- SBSamantha BarnesJan 3, 20265.0LaMolia gave me excellent customer service. She was an angel, and I appreciate her soo much! Thank you!
- JMJohn MoultrieJan 3, 20265.0Extra Space Storage has been wonderful as well as convenient for me. Safe and secure, you have to have codes to enter the gate and also the buildings as well. I had a great experience with Lamolia as she is very personable and helpful and her humorous nature will definitely perk up your day. I recommend Extra Space Sorage on Old Plank Rd. Be sure to ask for Lamolia!!
- BGBlurp GottiDec 30, 20255.0Lamolia was very understanding and helpful with assisting me with pricing and storage units giving me the best options available I recommend everyone come see her
- DSDaniella SharpeDec 24, 20255.0I’m giving the five stars because I can vouch for two people that has good customer service there!! Ben using the storage for about three years now… they are very honest and let you know the full process and if you don’t have the full payment, give them a call and you’ll be in the east of what they are able to do for you. I love the option I can pay with my app!
- KHKeira HeardDec 17, 20255.0I am writing this review to share how much I appreciate having this storage facility in the neighborhood; the convenience of the location is excellent. The facility is consistently clean and quiet. I also want to highlight the exceptional customer service I received. Kim is a tremendous asset to your company. She is highly knowledgeable about the units and goes above and beyond to ensure that all customer questions and concerns are addressed.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents near Charlotte, Woodford Green, Mountain Island, Woodlea, Arlington, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of NC-16 and Old Plank Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the operating hours for Extra Space Storage in Charlotte, NC?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units are available at Extra Space Storage?
We offer a large selection of storage units including climate-controlled units, drive-up access units, and vehicle storage options.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most facilities offer climate-controlled storage units ideal for temperature-sensitive items, along with standard non-climate-controlled options.
Can I access my storage unit at any time during the day?
You can access your unit during gate hours, which are from 6:00 AM to 10:00 PM every day of the week.
What payment methods does Extra Space Storage accept?
We accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Are moving and packing supplies available at Extra Space Storage?
Yes, we offer a variety of moving and packing supplies both online and at our local facilities.
Where is Extra Space Storage located in Charlotte?
Our facility is located at 7800 Old Plank Rd, Charlotte, NC 28216, at the corner of NC-16 and Old Plank Rd.
What nearby services can assist with moving when renting storage at Extra Space Storage?
Nearby, you can find U-Haul Neighborhood Dealer for truck rentals and Exclusive Moving and Delivery for moving assistance, making your move convenient.
Are there any nearby landmarks or places to visit around Extra Space Storage?
You can visit local landmarks like The Adair and The Alden at Westmoor before or after your storage facility visit to explore the area.
What transportation options are available near Extra Space Storage?
While specific transit stations aren't listed, luxury transportation services like Luxury Limo & Executive Transportation LLC nearby can assist with travel to and from the storage facility.