Denver Mattress

4.9
2272 reviews
Buena Vista Mattress

About

Mattress Store
Denver Mattress® Black Friday Mattress Super Sale - Save $100 Per $1,000 Spend + Save w/ Free Shipping on Any Mattress. The More You Buy, The More You Save. Visit Our Store or Shop Online! Sale Ends Thursday, 11/27.

Details

  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Denver Mattress
8215 Ikea Blvd., Charlotte, NC
28262, United States

Hours

Reviews

4.9
2,272 reviews
5 stars
2,182
4 stars
57
3 stars
11
2 stars
8
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the helpfulness, knowledge, and friendliness of staff, particularly Ian and Gabe.

Sales Experience

Many reviews highlighted a non-pushy sales approach, with staff providing tailored recommendations based on customer needs.

Product Knowledge

Staff demonstrated extensive knowledge about mattresses and related products, helping customers make informed decisions.

Delivery Issues

Some customers reported problems with delivery, including damage to property during setup, though these issues were addressed by staff.

Store Environment

The store was noted for its welcoming atmosphere, with many customers appreciating the lack of pressure while shopping.
  • JD
    John Delia
    Nov 7, 2025
    5.0
    I went into the store twice. The first time I was helped by Gabe and the second time, when I made the purchase, was helped by Ian. The showroom was huge with many different brands to select from. I knew I was getting a Denver mattresses based on the many positive Consumer Reports reviews. Both Ian and Gabe answered all my questions patiently and with great knowledge. I felt zero pressure to decide on anything. When I purchased my second visit I was very happy with the speed and ease of scheduling the free delivery. The warranty is excellent but more importantly, I slept great the last few days since getting it delivered. The price is also super reasonable, dare I say low?
  • DL
    Dakayla Little
    Nov 1, 2025
    5.0
    Working with the team at Denver Mattress was truly a pleasure! We started working with Gabe, who was extremely helpful and helped us make a decision, when we went back to purchase he was out so we were helped by Ian who was equally as kind and helpful! They ensured that the full process was seamless no matter who we were working with. Ian was especially helpful on the day of delivery and even offered to come to our home to help set up the mattress himself after we had some trouble. If you’re looking for a good deal and great customer service, Denver Mattress is the place. Thank you guys!
  • AA
    Akasha Ambrosia
    Oct 31, 2025
    5.0
    I came into the store yesterday to purchase a king mattress and was helped immediately by Ian. He was absolutely wonderful talk about hospitality! Ian is very personable, honest, knowledgeable, well-spoken, and a true gentleman. He took the time to answer all my questions, comments, and concerns, which made my decision so much easier. I highly recommend going to see Ian! I’ll definitely be back in the near future. Thank you so much for your help!
  • SM
    Sally M
    Oct 28, 2025
    5.0
    We had a fantastic experience working with Ian at Denver Mattress. He was incredibly knowledgeable and patient, taking the time to answer all of our questions without ever making us feel rushed or pressured (something that was unpleasant with other mattress stores). We really appreciated that he gave us space to think about our options while still being available when we needed guidance. We spent about 40 mins just lying on all the beds before reaching our decision. His professionalism and friendly demeanor made the entire process stress-free and enjoyable. Highly recommend asking for Ian if you’re shopping for a new mattress!
  • HK
    HDC king
    Oct 23, 2025
    1.0
    I walked into the furniture store and was not greeted by anyone The guy at the desk, looked up at me and looked back at his computer. No Welcome to Furniture Row, He didn't ask if I needed any help. I walked the whole 3-room store not once was I asked if I needed any help with anything by employees walking around. Only looked then looked away. There were about three customers including myself. As I walked to the door, I heard a voice say How are you, ma'am. I walked out. No customer service at all.

Frequently Asked Questions About Denver Mattress

Where is Denver Mattress located?

Denver Mattress is located at 8215 Ikea Blvd., Charlotte, NC 28262, USA.

What are the store hours for Denver Mattress?

Denver Mattress is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.