Business Details
About
Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding StoreSeasonal Goods Store
Discover At Home in Charlotte, NC. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
240 reviews
5 stars
147
4 stars
46
3 stars
14
2 stars
8
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Product Variety
The store is noted for its wide selection of home decor and improvement items, with many customers expressing satisfaction in finding unique products.
Store Organization
Several reviews highlighted the cleanliness and organization of the store, making it easy for customers to find what they need.
Checkout Experience
Numerous customers reported long wait times at checkout, with complaints about insufficient staff during busy periods.
Pricing Concerns
Some customers felt that prices were high and not reflective of the quality, with mentions of deceptive pricing on clearance items.
- INI nNov 5, 20252.0former Home depot design, BJ warehouse. Need to have a better store in midtown besides at At Home. They have in Concord and Pineville both stores are right by BJs but none in midtown. At home has taken over former building space
- TRTosha RobinsonOct 18, 20254.0I love At Home in Charlotte on Metropolitan. They always have exactly what I need. This location has a wide variety of items and you can always find some thing that will enhance your home decor. The staff are friendly and courteous. I love this store.
- RWRosela WoodsOct 10, 20255.0Great place to find anything your home might need!
- MHMr. HicksSep 11, 20255.0Cannon went above and beyond in helping me track down gravity sling chairs before he clocked in and after he clocked in he came right back and delivered A1 customer service. Took me right to the product he did!!
- DMDeborah McclellanSep 4, 20255.0I am in love with this store. I just moved to Charlotte, North Carolina, and I furnished my house with things from this store beautiful. White and pink flowers canisters. is by the fireplace picture frame plants.
Frequently Asked Questions About At Home
What is Insider Perks?
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What types of products can I find at At Home in Charlotte, NC?
At Home offers affordable home décor, furniture, lighting, wall art, and seasonal holiday decorations with styles ranging from modern and farmhouse to classic and coastal.
What are the store hours for At Home in Charlotte?
At Home in Charlotte is open daily from 9:00 AM to 10:00 PM, with special holiday hours and closures on Thanksgiving, Christmas, and Easter.
Does At Home offer delivery and in-store pickup services?
Yes, At Home offers delivery services through a third-party provider and free in-store pickup options for online orders.
What is the At Home Insider Perks program?
Insider Perks is a free loyalty program offering benefits like a 10% off welcome offer, birthday gifts, receiptless returns, early notices on products and markdowns, and decorating tips.
What payment methods are accepted at At Home?
At Home accepts major credit and debit cards, cash, Apple Pay, PayPal, gift cards, Insider Perks reward certificates, and coupons both in-store and online.
Can I return items to At Home without a receipt?
Yes, you may return unused items in original packaging within 60 days without a receipt, with some conditions, and get a full refund or store credit depending on proof of purchase.
Are there any nearby beauty salons and spas near At Home in Charlotte?
Yes, nearby beauty salons include LEESOUL Hair Studio, T'Lavish Touch Studio, Creative Crowns Salon, and medical spas like CLT Aesthetics and Femme, offering opportunities to relax before or after shopping.
What dining options are close to At Home in Charlotte?
Berlin Grill, a fast food restaurant, and Pizza Hut Express are nearby, making it convenient to grab a meal before or after visiting At Home.
Are there grocery and department stores near At Home for additional shopping?
Target Charlotte Midtown, a large grocery and department store, is near At Home, allowing customers to combine home décor shopping with groceries and clothing needs.
How can nearby pharmacies assist customers visiting At Home?
CVS Pharmacy and CVS Beauty are close by, providing convenient access to pharmacy and medical supplies for customers planning their shopping trip at At Home.