Business Details
About
Self-Storage FacilityStorage FacilityAutomobile Storage Facility
American Store & Lock on Newell Hickory Grove Rd in Charlotte offers affordable storage for homes & businesses. Find vehicle storage, U-Haul rentals & secure access. Rent online or visit near University Church of Christ!
Location
American Store & Lock
9833 Newell Hickory Grove Rd, Charlotte, NC
28213, United States
Hours
Reviews
4.6
163 reviews
5 stars
136
4 stars
10
3 stars
3
2 stars
4
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional service provided by staff members, particularly Alisha and Kim.
Efficiency
Many reviews highlighted the quick and smooth rental process, with staff making efforts to ensure a hassle-free experience.
Cleanliness and Security
The facility was noted for being clean and secure, with customers feeling comfortable about storing their belongings.
Mixed Experiences
While most feedback was positive, a few reviews mentioned rude staff interactions, indicating inconsistency in customer service.
- RSRichard SnowdenJan 5, 20265.0Alisha was very helpful she the best always knows what she doing get you in and out
- JPJay PatelJan 2, 20265.0Getting and returning the truck was a quick and easy process. Everything was completed on time and efficiently. I used the online pre-check in process which made everything really easy. I would highly recommend this location if you ever need to rent a U-Haul.
- RHRodney & Jennifer HatchDec 19, 20255.0Having used UHaul a lot this past year with other locations, I can gratefully say that Alisha made this experience the best of all. She was so friendly and helpful throughout the rental process which makes this location special and unique. Without hesitation, I recommend Alisha and this location to serve you with your next UHaul choice!
- TWTierra WashingtonDec 17, 20255.0I had the pleasure of being assisted by Mrs. Alisha today and she was amazing! She met all my need and made the process quick and easy. In addition, she has the best personality! I received exceptional customer service and much needed smiles and laughter all in one.
- MGMichael GriggsDec 2, 20255.0I’ve been doing business with this location for ten plus years. Doesn’t matter if I just need a quick car dolly or a weekend truck, Alicia and Kim are always happy to help! The storage area is secure and clean. No concerns utilizing the storage as they keep the drama out, something a lot of newer facilities don’t understand while they are becoming remote operations. Couldn’t ask for a simpler experience!!
Frequently Asked Questions About American Store & Lock
What are the operating hours of American Store & Lock in Charlotte, NC?
American Store & Lock is open Monday through Saturday from 7:00 AM to 10:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Where is American Store & Lock located?
It is located at 9833 Newell Hickory Grove Rd, Charlotte, NC 28213, USA.
What types of storage options does American Store & Lock offer?
They offer affordable storage solutions for homes and businesses, including vehicle storage and secure access units.
Can I rent a U-Haul truck at or near American Store & Lock?
Yes, there is a U-Haul Neighborhood Dealer nearby, which provides truck rentals to assist with your moving or storage needs.
How can I reserve a storage unit at American Store & Lock?
You can reserve your unit online through their website for convenience.
What payment options are accepted at American Store & Lock?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What phone number can I call for inquiries at American Store & Lock?
You can contact them at their local phone number +1 704-598-0776 or main phone number +1 704-387-3744.
Are there any churches near American Store & Lock in Charlotte?
Yes, University Church of Christ, Iglesia Evangelica Misionera Apostoles y Profetas, and Church Unlimited are nearby religious organizations.
What automotive services are available near American Store & Lock?
Nearby automotive services include Interstate Motor & Auto Service, Southern Star Towing & Recovery, and Sam and Son Wrecker and Repair.
Are there fitness facilities near American Store & Lock?
Yes, TFC Barbell Club and ShipWreck Junior Fitness are fitness venues located nearby where customers can work out before or after visiting the storage facility.