American Store & Lock

Reviews

• AR

  Adrika Rahim

  May 31, 2025
  5.0
  Sheila is amazing here at the Wendover location! She’s really friendly, super helpful and made everything really easy.
• SA

  Syed Shahriyar (Abir)

  May 31, 2025
  5.0
  Great experience, friendly staff, no outrageous price hikes!
• CM

  Chris Moore

  Apr 3, 2024
  1.0
  My experience was horrible. The company extort me for monies for their U-Haul trucks. They had a rodent infestation that ruined 50% of the items in my storage unit and mold and water and dampness ruined the rest. They kept important paperwork and other things that I needed they let me Have some time settling out my debt But my stuff was not worth it. with these guys, the husband walk around with a gun and let you know that he has it available. They refuse to let me get the rest of my items the last day of my packing up and moving to a new storage unit . kept a lot of very important things that belong to me Paperwork, tax information, my car title, my child, life insurance paperwork, family photos just to keep them they had no reason to it wasn’t Going to make a difference at that point either way the items It was already packed to go. Then they refused to tell me where the items were.doing .I thought they were helping me by keeping my items and letting me pay them when I could but I’m beginning to think that maybe it just would’ve been better off. If I just will let them keep the whole storage unit between rodent feces and urine destroying half of mine and my Families items from a 2500 square-foot apartment, that’s a lot of sifting Through excrement for them for them to take the items that were Intact. I think that was just very low down and they had the nerve to try to double charge me for the use of their U-Haul truck do yourself a favor steer clear from this place. I don’t know who is writing the reviews but clearly they’re not true They have many other issues. These are just my personal issues, but yourself A favor and go over to u store or somewhere where there’s a restroom where they’l Keep your stuff Free from water or rodent damage or stolen
• ZM

  Zuzu Madanat

  May 4, 2020
  5.0
  Ruth is the best! Great place and wonderful service!
• PP

  PORKEY

  Jan 22, 2017
  2.0
  Customer service was not good

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