Brand Certified
Lowe's Home Improvement
3.9(1741 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
1801 Fordham Boulevard, Chapel Hill, NC
27514, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(919) 967-3289
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/NC-Chapel-Hill/0487
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Chapel Hill, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
3.9
1,741 reviews
5 stars
909
4 stars
361
3 stars
161
2 stars
79
1 star
231
- TMT Miles2 days ago1.0Bought a front load washer and dryer a year again as a single user The door of the Samsung product broken and leaked water I am disabled and the ooos wire cut my hand but between the dealer and product maker they bounced back and forth refusing liability as a result. I paid to have servicer come stating it was minor but similar error message kept happening. Samsung sent a service clerk who stated he as coming back to but never returned Do not but from neither business neither Lowe’s nor Samsung. stand behind the business motto
- JAJohnny Adams6 days ago5.0Friendly , helpful people here !!!
- GXGregory XanderFeb 25, 20265.0Perfect
- DGDave GoldFeb 21, 20265.0We had a mixup on some return items. Charles and September were helpful and incredibly patient and determined to get it right, even though the issue was created by their store system. We took it as far as we could, then I got a call an hour later that they had found a workaround that got me my full refund, Great, personable folks
- EBEmma BullockFeb 11, 20265.0I had to visit there to procure some tools for my vehicle. I was experiencing issues with my car windows. I met Spencer, who provided excellent customer service assistance.❤️🙏
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Chapel Hill?
You can find products such as appliances, bathroom supplies, building supplies, flooring, garden tools, grills, hardware, plumbing, tools, and more at Lowe's Home Improvement in Chapel Hill.
What are the operating hours of Lowe's Home Improvement in Chapel Hill?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM, with some variations on holidays.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe’s account. Email updates are sent if the status changes.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Are there any installation services available at Lowe's Home Improvement?
Yes, Lowe's offers a wide range of installation services including appliances, flooring, doors, windows, HVAC, and more.
What nearby places can I visit when shopping at Lowe's in Chapel Hill?
Nearby places include Blue Rhino Propane Exchange for propane needs, minuteKEY for key and locksmith services, and Chapel Hill Tire for automotive services, all within convenient distance of Lowe's.
Is there a medical facility near Lowe's Home Improvement in Chapel Hill for emergencies or health needs?
Yes, UNC Health Care and UNC Hospitals Rehabilitation Therapies are nearby medical centers that provide hospital and rehabilitation services.
Can I find home and garden related services near Lowe's Home Improvement in Chapel Hill?
Yes, nearby places include another Lowe's Home Improvement store, nursery and gardening centers, and Minute Key locksmith services to assist with home needs.
How can visiting nearby media outlets enhance my shopping experience at Lowe's?
Nearby media outlets like Chapel Hill Magazine and The Triangle Weekender can inform you about local events, sales, and home improvement trends, complementing your visit to Lowe's.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 15, 2026Yext Knowledge Graph
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