Brand Certified
Lowe's Home Improvement
4.1(2161 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
2000 Walnut Street, Cary, NC
27518, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(919) 233-7000
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/NC-Cary/0426
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Cary, NC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
2,161 reviews
5 stars
1,220
4 stars
497
3 stars
150
2 stars
83
1 star
211
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers frequently noted that while the store has a wide range of products, there were instances of items being out of stock or difficult to find.
Mixed Experiences
While many reviews highlighted positive experiences, there were also significant complaints regarding poor customer service and issues with product returns and delivery.
Store Environment
The store is generally described as clean, organized, and well-stocked, contributing to a pleasant shopping experience.
- NVNancy VysockaFeb 24, 20264.0I went to get a snow shovel and have a key made. Well they were out of shovels, and no longer make keys like they used to 5 years ago. But I give them a good rating due to their most helpful employees !! One of them helped me make a key at a kiosk in Lowe's !
- ACAnneMarie CoxFeb 19, 20265.0Always helpful. It's easier and faster for me to ask. They even show me where it is.
- JRJavier. Paint. And. ReperFeb 9, 20265.0My. One. Stop. Store. I. Will. Find. Everything. I. Need. Customer. Serves. Great. Kind and. Knowledge thenkypu
- CMChristina MatthewsFeb 9, 20265.0All of the staff are so friendly and helpful when I come here. Several team members greeted me as I walked throughout the store. And Ms Myrtle helped me find exactly what i needed with a smile. Thank you for the great Customer Service!
- OComar chamanJan 27, 20261.0This Lowe's has employees who racially profile people and selling tools that they purchased on discount, Wich is against Lowe's policy shahin jumma racially profiled me and her and her family threaten to call ice I contacted a manager at the store and they did not care I will now escalate this to corporate
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website