Business Details
About
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.7
1,536 reviews
5 stars
1,321
4 stars
94
3 stars
39
2 stars
24
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and non-pushy sales staff who provided excellent assistance throughout the purchasing process.
Product Quality
Many reviews highlighted the high quality and comfort of the furniture, with customers expressing satisfaction with their purchases.
Delivery Issues
Some customers reported problems with delivery, including damaged items and miscommunication regarding pricing, which affected their overall experience.
Store Atmosphere
The store was described as inviting and comfortable, allowing customers to browse without feeling pressured.
- MWMichael W.1 day ago1.0DO NOT BUY FROM LAZYBOY...THEY WILL NOT COVER TEARS PAID $398 FOR THE SERVPRO WARRANTY AND THE RIP IN THE CORNER IS NOT COVERED....WELL IF THEY SEWED IT RIGHT THEN IT WOULD NOT BE RIPPING...GO TO ROOMS 2 GO AND SAVE YOURSELF THE MONEY...THEY DO NOT STAND BEHIND THEIR EXPENSIVE WARRANTY. NOW THE GAP BETWEEN THE TWO RECLINING CHAIRS IS GAPPING APART AT THE TOP. THIS FURNITURE IS JUNK AND NOT WORTH THE EXTRA MONEY YOU PAY....DONT DO IT!!!
- LCLinda Cohen3 days ago5.0Shoutout to Rich at La-Z-Boy for turning what I thought would be a boring couch shopping trip into a surprisingly great experience. This man knows couches like some people know sports stats. He was patient, honest, and didn’t let me buy something I’d regret sinking into for the next 10 years.
- RDrobert duguidJan 4, 20265.0Went looking for some chairs or a love seat. We were greated right away and was shown around. We took our time and we weren't hounded but they were close by for questions. Once we narrowed it down they helped us chose what fabric we wanted and even saw a picture of what it would look like when done. We have to wait since we chose something not it stock but that's fine since we're able to get custom covering. Everyone was very friendly and looking forward to the new chairs coming in.
- WMWilliam MuenchDec 22, 20252.0The end product is very nice. It was expensive compared to other furniture stores. We are happy with the furniture. The process was not the greatest. I was told a price for the ottoman and assured I could get one anytime. We decided to purchase it the next day. The bill was $100 more than we were told. We paid it. The first loveseat delivered was stained and stitched wrong on the arm. The delivery man spotted it immediately. We wasted half a day waiting for them. They took it back a delivered another one a few days later. This one was flat out damaged. Another half day waiting. The third one as fine. We like the furniture but feel we overpaid. We also felt like the damaged furniture delivered had to have been noticed when the truck was loaded. Overall good product, very expensive, but we felt like we were intentionally taken advantage of.
- TGTabatha GarwinDec 22, 20251.0I called the Cary story to see if I could get a second chair to one that I purchased in October. The sales person said they didn’t have one in stock but he could order one. He spoke with his manager and she gave him permission to charge me the same amount that I paid for my first chair 2 months ago. The order was completed, my credit card was charged, and the receipt was sent to me. Several hours later the sales person called me back and said that his manager told him to cancel the sale and that if I wanted the chair it was going to cost me $1000 more. The sale’s person was embarrassed that he had to make the call. I told him that this was bad business and that I would never shop at that store or Lazyboy again.
Frequently Asked Questions About La-Z-Boy Cary
What types of furniture does La-Z-Boy Cary offer?
La-Z-Boy Cary offers sofas, sectionals, chairs, recliners, loveseats, ottomans, tables, sleepers, and home accessories.
What are the operating hours for La-Z-Boy Cary?
La-Z-Boy Cary is open Monday to Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does La-Z-Boy Cary provide delivery services?
Yes, La-Z-Boy Cary offers delivery services for their products.
Is proof of COVID-19 vaccination required to shop at La-Z-Boy Cary?
No, proof of vaccination is not required to visit La-Z-Boy Cary.
What payment methods are accepted at La-Z-Boy Cary?
La-Z-Boy Cary accepts American Express, Discover, Mastercard, and Visa credit cards.
Does La-Z-Boy Cary offer any design services to customers?
Yes, La-Z-Boy Cary provides in-home design services to help customers customize their furniture and home decor.
Where is La-Z-Boy Cary located?
La-Z-Boy Cary is located at 2530 Walnut Street, Cary, NC 27518, United States.
Is there a nearby place for ice cream after shopping at La-Z-Boy Cary?
Yes, Marble Slab Creamery, an ice cream shop, is located nearby and is a great place to visit after shopping at La-Z-Boy Cary.
Are there beauty or hair salons close to La-Z-Boy Cary where customers can go?
Yes, several beauty and hair salons, such as CREME Salon, Josie's Organic Hair Studio, and Salon Jay, are located near La-Z-Boy Cary for customers' convenience.
What nearby stores can customers visit alongside La-Z-Boy Cary for other shopping needs?
Customers can visit nearby stores like GameStop for video games and hobby items, and Bridge Mill Plantation Shutters, Blinds & Shades for home window treatments, complementing their visit to La-Z-Boy Cary.