Aptive Pest Control in Cary, NC offers trusted residential pest control services designed to meet the needs of homeowners across Wake County. Our Cary team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans built for long-term results. We’re dedicated to delivering effective solutions and dependable service backed by local expertise. Serving Cary and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that fits your needs.
Most customers praised the thoroughness and professionalism of the technicians, highlighting their attention to detail and effective pest control.
Communication
Customers appreciated the proactive communication from technicians, including notifications before arrival and follow-up reports with pictures.
Customer Experience
Many reviews noted the friendly and courteous nature of the staff, contributing to a positive overall experience.
Billing Issues
Several customers reported frustrations with billing practices and difficulties in canceling services, indicating a need for improvement in this area.
CR
Cathey Ralph
4 days ago
5.0
Curtis was very professional and did an excellent job. He sent a text with pictures to let me know what he did.. he sent a text prior to arriving and I informed him that I would not answer the door as I'm not feeling well. He honored my wishes and continued with a professional job
DA
Drew Alston
5 days ago
1.0
I would not recommend this company. The 1st service i got was good and every one after that was really bad. I was being treated for spiders and mosquitoes during spring and summer months. They were not knocking down spider webs and the mosquitoes were still very active. I was also being charged $105 a month for a service every 4 weeks. I didn't receive service for October, December and January but was still charged on the 1st of every month. I canceled service and was then charged $199 for early contract termination. Which i could understand if I hadn't already been charged for 3 months of no service. I explained the months that I didn't receive service and was charged should cover that cost. The told me it wouldn't and the only way to not get that charge would be to reactivate my account. This company is the worst.
PM
Paul Malcolm
5 days ago
5.0
Adam, the service technician, was great. He was very thorough. We also enjoyed talking with him while he was in our home. I would love to have him come back again.
LI
Lesia Irving
6 days ago
5.0
Our Aptive specialist, Steven, is very thorough when treating my home. He makes sure every possible potential troubled spot is taken care of prior to his departure. He's knowledgeable, patient and takes time to explain in detail his plans for treatment and provide all the details and photos upon completion. Steven has outstanding customer service and treats my home with utmost respect and care during the entire service. I hope to keep Steven as my service specialist throughout my relationships with Aptive. I recommend Aptive to all my family and friends and recommend requesting Steven for their service provider.
EK
Emily Kendziera
Dec 20, 2025
4.0
They were very quick and accommodating to my schedule. They placed bait outside, gave me glue traps for inside, added repellent around the entry point outside, and cleaned away cobwebs around the door. They have a lot of additional services, so once this is taken care of, they can manage other seasonal pests throughout the initial 12 month contract, most notably mosquitoes and fleas. I do like that they will treat the yard. Not all companies will do that apparently. It wasn't as inclusive in some ways as some exterminators I've seen on YouTube, but for the price/deal I got, I think it is not just fair but a good deal. They'll return monthly to reapply bait and deterrents, and reassess the situation. Hopefully they will help with future deterrents like placing wire mesh around the house and sealing cracks. Right now the main focus is getting rid of pests so that we don't close them in and cause new issues. I like their multi-step approach and forward thinking. I like that I was texted pictures of where everything is placed, what was used, and what was done. It was great to already have my card charged through auto pay after the appointment. They send email notifications and receipts as well as text, which is modern, convenient, and saves time, paper, and overall hassle. I think adding services like cleaning the crawlspace after an infestation would be a good addition if it is not already part of the plan.
Frequently Asked Questions About Aptive Pest Control
What types of pest control services does Aptive Pest Control offer?
Aptive Pest Control offers residential pest control services including treatments for ants, spiders, cockroaches, rodents, mosquitoes, fleas, ticks, and more, with customized plans for long-term results.
Which areas does Aptive Pest Control serve?
They serve Cary, Morrisville, Apex, Raleigh, Holly Springs, and other nearby communities in Wake County, NC.
What are the business hours for Aptive Pest Control?
Aptive Pest Control operates 24/7, open every day from midnight to 11:59 PM.
How can I contact Aptive Pest Control for a quote?
You can contact them by phone at +1 919-301-9778 or request a quote online through their website link for quotes.
What payment options does Aptive Pest Control accept?
They accept American Express, Check, Discover, MasterCard, and Visa for payments.
Where is Aptive Pest Control located?
Their office is located at 233 East Johnson Street, Suite L, Cary, NC 27513, USA.
Is Aptive Pest Control affiliated with any professional organizations?
Yes, they are associated with the National Pest Management Association.
Are there any nearby service providers or businesses near Aptive Pest Control's location?
Yes, nearby businesses include Forced Air Mechanical (HVAC services), VIP Home Inspection Services, The Honey Do Service (building supplies), and Professional Laminating & Recognition (printing and sign services).
What nearby dining options are available around Aptive Pest Control?
Nearby dining options include Koko's Italian Kitchen (pizza restaurant), BottleDog Bites & Brews (beer bar and American restaurant), Maximillians Grill & Wine Bar, and Woody's Sports Tavern & Grill (sports bar and pub).
Are there any nearby pet services close to Aptive Pest Control?
Yes, nearby pet services include Jackie’s Basics and Beyond Dog Training, Basics And Beyond Dog Training, and Pupsi Inc. which offers pet boarding and sitting services.