Aptive Pest Control in Cary, NC offers trusted residential pest control services designed to meet the needs of homeowners across Wake County. Our Cary team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans built for long-term results. We’re dedicated to delivering effective solutions and dependable service backed by local expertise. Serving Cary and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that fits your needs.
Technicians are consistently described as friendly, professional, and knowledgeable, providing thorough service and clear communication.
Customer Service
Many customers appreciate the proactive communication from technicians, including arrival notifications and follow-up summaries with pictures.
Service Quality
While most reviews praise the quality of service, some customers express dissatisfaction with the effectiveness of pest control treatments and inconsistent results.
Scheduling Issues
Several customers reported problems with scheduling and arrival times, indicating a need for improvement in this area.
Billing Concerns
There are complaints regarding inconsistent billing practices and difficulties in reaching customer service for resolution.
MJ
marilyn jones
3 days ago
5.0
My service man was kind and professional. He explained everything to me before he started. He answered all of my questions. I am very pleased.
DP
David Pratt
3 days ago
5.0
My wife was there I wasn’t at home. It looks like he treated the lamp post for spiders. It was full of cobwebs inside the lamp. My wife Linda has noticed dead insects on the porch. I’m not sure if you do the crawl space! I haven’t seen any vole holes so that’s great. Good job!
JG
Jeen Gyim
4 days ago
5.0
I’ve had Aptive for quite some time now and I am never let down. Very Respectful, perfect communication, careful work and more importantly very professional. Kasey, thank you for your hard work and updates. Because of your employees, Aptive to me is the best out there.
MS
Maurice Smith
Nov 14, 2025
1.0
Aptive sucks! The representative may show up for the appointment and may not. Sometimes a text to let you know they’re on the way and sometimes they just show up and just start working and don’t say a word.
One technician sprayed my windows on the house and for what I do not know. The stains lasted about four days before they will come off. Another technician showed up and by the time I finish using the bathroom, He was already packed up and leaving so that tells me that he didn’t do a damn thing to my yard. It got to the point That I had to call the customer service to tell them not to send a specific technician to my house ever again or I would definitely cancel the service. They put it in the notes and guess what, the technician showed up to service calls later.
I canceled today and they had the nerve To charge me $199 to terminate the agreement.
Anybody who thinks about using Aptive for their pest control, Go elsewhere because you will be disappointed
JC
jennie christian
Nov 7, 2025
5.0
Always a great job. Even have come back out the one time when spiders decided to try to take over my porch. Always contacted me when on the way, when they arrive and when they finished. Great customer service. Recommend them to everyone!!!
Frequently Asked Questions About Aptive Pest Control
What types of pest control services does Aptive Pest Control offer?
Aptive Pest Control offers residential pest control services including treatments for ants, spiders, cockroaches, rodents, mosquitoes, fleas, ticks, and more, with customized plans for long-term results.
Which areas does Aptive Pest Control serve?
They serve Cary, Morrisville, Apex, Raleigh, Holly Springs, and other nearby communities in Wake County, NC.
What are the business hours for Aptive Pest Control?
Aptive Pest Control operates 24/7, open every day from midnight to 11:59 PM.
How can I contact Aptive Pest Control for a quote?
You can contact them by phone at +1 919-301-9778 or request a quote online through their website link for quotes.
What payment options does Aptive Pest Control accept?
They accept American Express, Check, Discover, MasterCard, and Visa for payments.
Where is Aptive Pest Control located?
Their office is located at 233 East Johnson Street, Suite L, Cary, NC 27513, USA.
Is Aptive Pest Control affiliated with any professional organizations?
Yes, they are associated with the National Pest Management Association.
Are there any nearby service providers or businesses near Aptive Pest Control's location?
Yes, nearby businesses include Forced Air Mechanical (HVAC services), VIP Home Inspection Services, The Honey Do Service (building supplies), and Professional Laminating & Recognition (printing and sign services).
What nearby dining options are available around Aptive Pest Control?
Nearby dining options include Koko's Italian Kitchen (pizza restaurant), BottleDog Bites & Brews (beer bar and American restaurant), Maximillians Grill & Wine Bar, and Woody's Sports Tavern & Grill (sports bar and pub).
Are there any nearby pet services close to Aptive Pest Control?
Yes, nearby pet services include Jackie’s Basics and Beyond Dog Training, Basics And Beyond Dog Training, and Pupsi Inc. which offers pet boarding and sitting services.