Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Cape Carteret, NC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,388 reviews
5 stars
845
4 stars
287
3 stars
86
2 stars
48
1 star
122
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praised helpful and knowledgeable employees, others reported poor service and difficulty finding assistance.
Product Availability
Customers frequently expressed frustration with inventory issues, including incorrect orders and unavailability of items.
Installation Services
Numerous reviews highlighted significant dissatisfaction with kitchen cabinet and appliance installation services, citing delays and poor communication.
Store Environment
The store is generally described as clean and well-organized, but some customers noted issues with cluttered aisles and difficulty navigating.
Checkout Experience
Many customers dislike the self-checkout system, citing long wait times and a preference for traditional cashier service.
- RSRoger Shepherd5 days ago1.0I give it a one star because none lower is offered. Lack of knowledge in most departments, no willingness to help, lack of help. Mostly today with a run in with a loud, obnoxious manager that was frustrated with his job. It’s not the customers fault or problem Lowe’s does not have enough employees, and to get loud and hateful with them is uncalled for, especially me because I will get loud right back. Robert has no business having a managers position.
- CCCJJan 2, 20265.0Had a fabulous shopping experience, thanks to Larry and Susan from the tile/floor department. Amber from customer service helped use my 20% off as a new credit card user. Susan helped set up delivery for several items out of stock, and Larry loaded heavy cartons of shower tile into my vehicle. Three people worked together like a well-oiled machine. Super friendly, super professional. They got my New Year off to a great start!
- LHlarry hamiltonDec 28, 20255.0Lots of stuff love the scratch and dent lumber
- DCDoug ClarkDec 22, 20255.0Lori thank you for the help today you deserve a 10!
- BCBrittany ClarkDec 22, 20255.0Lynette at Customer Service was a great help both over the phone and in person. She has a great attitude.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Cape Carteret, NC?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Cape Carteret?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Note that on certain holidays the hours may vary or the store may be closed.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. You will also receive email updates if your order status changes.
What is the process for returning or exchanging an item at Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return in your Order History before shipping the item back. For in-store returns, bring proof of purchase to the customer service desk.
Are Lowe's Home Improvement staff able to assist customers in languages other than English?
Lowe's primarily offers services in English and Spanish, with in-store translation services available for other languages.
What payment options are accepted at Lowe's Home Improvement in Cape Carteret?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What nearby places can I visit before or after shopping at Lowe's Home Improvement?
Nearby you can visit Patsy Pond Nature Trail for outdoor activities, or enjoy a meal at Michaelangelo's Pizza and Subs. If you need banking services, there is a Bank of America ATM and Marine Federal Credit Union close by.
If I need a propane exchange, is there a nearby place to Lowe's?
Yes, Blue Rhino Propane Exchange is located nearby Lowe’s for your propane needs.
What beauty and wellness services are accessible near Lowe's Home Improvement?
Nearby you can find several beauty and wellness options such as Studio M yoga studio, Rachael Pruitt Massage Therapy, Naava Salon, The Salty Sunflower Hair Studio, and HD Nails & Spa.