Find everything you need for home upgrades at Lowe’s in Burlington, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsNot available
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available
Onsite servicesAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
2,587 reviews
5 stars
1,523
4 stars
566
3 stars
187
2 stars
86
1 star
225
JS
Joe Staehly
Feb 22, 2026
5.0
Great deal on Whirlpool Dryer
AP
Arely Peña
Feb 12, 2026
5.0
Muy buena mercancía
JC
Jennifer Childress
Feb 12, 2026
5.0
Friendly employees who offer help when you're looking a bit lost. I almost can never find what I go in there for (not their fault) and each time an employee offered to help me. Always helpful and friendly at the self checkout and other checkout points. I don't interact with Strangers much but employees here always strike up a conversation with me.
TS
Tim Spears
Jan 24, 2026
1.0
Was told by the appliances manager that was standing at the front door they don’t have time to help me they are to busy. He actually said everyone walking by is 1000.00 dollars and happy told me about all the generator sales. What a sad example to all his employees.
LQ
Leslie Quijada
Jan 21, 2026
5.0
Good deals, almost everything you need is there. Kind people working there.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Burlington, NC?
You can find a wide range of products including appliances, bathroom supplies, building materials, electrical items, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing supplies, tools, and more at Lowe's Home Improvement in Burlington, NC.
What are the store hours for Lowe's Home Improvement in Burlington, NC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed and adjusted hours on others.
Does Lowe's Home Improvement in Burlington, NC offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services to meet your shopping needs.
Which payment options are accepted at Lowe's Home Improvement in Burlington, NC?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment methods.
How can I track or check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. Email updates will notify you of any status changes.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return in your Order History. For in-store returns, bring proof of purchase or the return barcode to the customer service desk.
Are installation services available at Lowe's Home Improvement in Burlington, NC?
Yes, Lowe's provides a variety of installation services including for appliances, flooring, cabinets, decking, windows, doors, roofing, and more to help complete your projects.
What are some nearby dining options around Lowe's Home Improvement in Burlington, NC?
Nearby dining options include 3T’s Chicken & Shakes for fast food, Five Guys for burgers, Delancy’s Restaurant for American cuisine, Maria’s Italian Cafe for Italian food, and Cielito Burlington for Mexican dishes.
Is there a place nearby Lowe's to exchange propane tanks?
Yes, Blue Rhino Propane Exchange is near Lowe's where you can swap your propane tanks conveniently.
Where can I find auto parts or car repair services near Lowe's Home Improvement?
Nearby, O’Reilly Auto Parts offers automotive parts and supplies, and Ivey Motorcars Inc provides used car sales and automotive repair services.
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