Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Brevard, NC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
961 reviews
5 stars
541
4 stars
194
3 stars
94
2 stars
34
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful staff, many reported poor service, long wait times, and rude employees.
Cleanliness and Organization
The store is generally noted as clean and well-organized, with good stock levels in various departments.
Delivery Issues
Numerous complaints about delivery service, including missed appointments and poor communication, have been reported.
Staff Helpfulness
While some customers found staff to be friendly and helpful, others experienced difficulty in finding assistance when needed.
Product Quality
Concerns were raised about the quality of lumber and plants, with some customers expressing disappointment in the condition of items.
- BBBrenda Bryan4 days ago1.0I went to Brevard Lowes to pick up R-30 insulation. Website said they had 30. I got there and bin was empty. BUT there was a lot above. After 15 minutes of hunting someone down, a man came and said "Our 1 lifter is broken so I can't get it down." So, off to Arden I went, as usual!
- BBBrenda BradleyOct 20, 20251.0Trying to get assistance in this store is ridiculous.
- MHMichael HareOct 14, 20255.0Clean
- BDBrooklen DunnOct 3, 20251.0God awful delivery service. Better to pick up from the store. Also, employees don’t answer the phone and when they do, they put you on hold for 40 minutes just to hang up. Inferior establishment. Who knew not having a Home Depot in Brevard could be so devastating.
- RDRick DawleyOct 2, 20254.0A well maintained Lowe's
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Brevard, NC offer?
Lowe's offers a wide range of products including appliances, paint, patio furniture, home décor, tools, flooring, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Brevard?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with closures on Thanksgiving Day and Christmas Day.
Does Lowe's in Brevard offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account, where you'll also receive email updates about changes in your order status.
What payment options are accepted at Lowe's Home Improvement in Brevard?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.
Is product installation available at the Brevard Lowe's store?
Yes, Lowe's offers a variety of installation services including appliances, flooring, blinds, cabinets, countertops, doors, windows, lighting, HVAC, and more.
What recycling services does Lowe's provide?
Lowe's provides recycling services for electronics, light bulbs, and batteries but does not recycle metal cans, glass bottles, or clothing.
Are there nearby banking options close to Lowe's in Brevard?
Yes, there are nearby banks such as Macon Bank, First Citizens Bank, and State Employees' Credit Union for your financial needs.
Where can I find dining options near Lowe's Brevard store?
Waffle House, a breakfast and brunch restaurant, is located nearby and can be a convenient place to grab a meal before or after your visit to Lowe's.
Are there hotels near Lowe's Home Improvement in Brevard for out-of-town customers?
Yes, there are hotels nearby including Holiday Inn Express & Suites Brevard and Comfort Inn & Suites, providing comfortable accommodation options for visitors.