Lowe's Home Improvement

4.1
1080 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Brevard, NC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
119 Ecusta Road, Brevard, NC
28712, United States

Hours

Reviews

4.1
967 reviews
5 stars
544
4 stars
196
3 stars
94
2 stars
34
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unresponsive.

Staffing Issues

Many reviews mention understaffing and difficulty in finding assistance, leading to frustration among customers.

Product Availability

Customers frequently report issues with stock levels, including items being out of stock or discrepancies between online and in-store prices.

Delivery Service

Delivery service has received significant negative feedback, with multiple customers expressing dissatisfaction with delays and poor communication.

Store Condition

The store is generally described as clean and well-organized, with some positive remarks about the garden center and product displays.
  • BU
    Brian Ulbrich
    1 day ago
    2.0
    Rather go to the home depot!!!!
  • BD
    bob davis
    Dec 31, 2025
    4.0
    Home improvement mecca. Where you can find everything (at the expense of mom and pop hardware stores
  • JP
    Jimmy Parker
    Dec 22, 2025
    5.0
    A really good location. My last trip I was helped out by Xarolyn. She was awesome!
  • RM
    Randy Mirkin
    Dec 3, 2025
    5.0
    I just want to take this opportunity to commend Cindy and Robert at the Lowes Brevard store. About two weeks ago I purchased a Hotpoint freezer chest that was on sale for $50 off the regular price for a Black Friday special. Approximately two weeks later after having the freezer chest delivered to my house I saw the same freezer chest advertised as a cyber special for an additional $90 off the Black Friday price. So today I decided to stop by Lowes to see if by some chance they would offer me the cyber special price. I wasnt really exlecting them to do that because the cyber slecial price was apparently only for on-line orders. Instead, Cindy and Robert consulted with each other and without even hesitating agreed to give me an additional $90 off the already reduced Black Friday price that I paid. Thanks again to Cindy and Robert for being so customer-oriented and Merry Xmas to me!
  • MM
    Marshall
    Dec 2, 2025
    1.0
    Can I come into this Lowe’s just once without being approached by the roaming people asking about my gutters? Enough, Lowe’s. These people you’re paying to bother customers are becoming a real problem. It’s gotten to the point where I’m about done with this store. It’s not the regular employees in red veats—they’re generally fine. It’s the people in the blue vests whose entire job seems to be pestering customers. This really needs to be addressed.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.