As the trusted home improvement store near you, Lowe’s in Brevard, NC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unresponsive.
Staffing Issues
Many reviews mention understaffing and difficulty in finding assistance, leading to frustration among customers.
Product Availability
Customers frequently report issues with stock levels, including items being out of stock or discrepancies between online and in-store prices.
Delivery Service
Delivery service has received significant negative feedback, with multiple customers expressing dissatisfaction with delays and poor communication.
Store Condition
The store is generally described as clean and well-organized, with some positive remarks about the garden center and product displays.
BU
Brian Ulbrich
1 day ago
2.0
Rather go to the home depot!!!!
BD
bob davis
Dec 31, 2025
4.0
Home improvement mecca. Where you can find everything (at the expense of mom and pop hardware stores
JP
Jimmy Parker
Dec 22, 2025
5.0
A really good location. My last trip I was helped out by Xarolyn. She was awesome!
RM
Randy Mirkin
Dec 3, 2025
5.0
I just want to take this opportunity to commend Cindy and Robert at the Lowes Brevard store. About two weeks ago I purchased a Hotpoint freezer chest that was on sale for $50 off the regular price for a Black Friday special. Approximately two weeks later after having the freezer chest delivered to my house I saw the same freezer chest advertised as a cyber special for an additional $90 off the Black Friday price. So today I decided to stop by Lowes to see if by some chance they would offer me the cyber special price. I wasnt really exlecting them to do that because the cyber slecial price was apparently only for on-line orders. Instead, Cindy and Robert consulted with each other and without even hesitating agreed to give me an additional $90 off the already reduced Black Friday price that I paid.
Thanks again to Cindy and Robert for being so customer-oriented and Merry Xmas to me!
MM
Marshall
Dec 2, 2025
1.0
Can I come into this Lowe’s just once without being approached by the roaming people asking about my gutters? Enough, Lowe’s. These people you’re paying to bother customers are becoming a real problem. It’s gotten to the point where I’m about done with this store. It’s not the regular employees in red veats—they’re generally fine. It’s the people in the blue vests whose entire job seems to be pestering customers. This really needs to be addressed.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Brevard, NC offer?
Lowe's offers a wide range of products including appliances, paint, patio furniture, home décor, tools, flooring, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Brevard?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with closures on Thanksgiving Day and Christmas Day.
Does Lowe's in Brevard offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account, where you'll also receive email updates about changes in your order status.
What payment options are accepted at Lowe's Home Improvement in Brevard?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.
Is product installation available at the Brevard Lowe's store?
Yes, Lowe's offers a variety of installation services including appliances, flooring, blinds, cabinets, countertops, doors, windows, lighting, HVAC, and more.
What recycling services does Lowe's provide?
Lowe's provides recycling services for electronics, light bulbs, and batteries but does not recycle metal cans, glass bottles, or clothing.
Are there nearby banking options close to Lowe's in Brevard?
Yes, there are nearby banks such as Macon Bank, First Citizens Bank, and State Employees' Credit Union for your financial needs.
Where can I find dining options near Lowe's Brevard store?
Waffle House, a breakfast and brunch restaurant, is located nearby and can be a convenient place to grab a meal before or after your visit to Lowe's.
Are there hotels near Lowe's Home Improvement in Brevard for out-of-town customers?
Yes, there are hotels nearby including Holiday Inn Express & Suites Brevard and Comfort Inn & Suites, providing comfortable accommodation options for visitors.