Brand Certified
Lowe's Home Improvement
4.2(1339 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
1855 Blowing Rock Road, Boone, NC
28607, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(828) 262-0773
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/NC-Boone/1522
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Boone, NC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
1,339 reviews
5 stars
774
4 stars
302
3 stars
100
2 stars
41
1 star
122
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including unhelpful staff and long wait times for assistance.
Inventory Issues
Several reviews mentioned problems with inventory accuracy, including items being out of stock or not matching online listings.
Staff Performance
While some employees received praise for their helpfulness, others were criticized for being uninterested or lacking knowledge.
Checkout Experience
Customers expressed frustration with the self-checkout only policy and long lines, leading to dissatisfaction with the checkout process.
Store Condition
The store was noted for being clean and well-stocked, but also disorganized in certain sections.
- TCThomas Cunningham3 days ago3.0This location usually has lock stock of inventory compared to other locations I purchase from. Also, the parking lot is horrible. The spots are small and cramped, and the store is on a way-too-small lot. I hate going to this location simply because of the cramped lot.
- CDCharlie D3 days ago4.0Actually a good store compared to others
- MKMaurice KennedyFeb 18, 20265.0Best place for everything
- TTtodd thornburgJan 23, 20261.0The only registers in the store were self checkout. I left and won't be back.
- JFJoshua FrankelJan 21, 20261.0Bought a portable generator in the store. Wheeled the equipment out to my car but it wouldn’t fit. Attempted to schedule a delivery the next day, and customer service was unable to help me. They sold the generator by the time I was able to schedule a delivery and now I have no alternate heat source for an upcoming storm. Had to call customer service request a refund for a generator I had paid for, had in hand next to my car, and was sold to someone else.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Boone, NC?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, decking materials, grills, lumber, gardening equipment, bathroom storage and more at Lowe's Home Improvement in Boone, NC.
What brands are available at Lowe’s Home Improvement?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Bosch, Kohler, Kobalt, Maytag, and many more.
What are the store hours for Lowe’s Home Improvement in Boone?
Lowe's in Boone is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 9:00 AM to 7:00 PM. Holiday hours vary, with some days closed like November 27, 2025, and December 25, 2025.
Does Lowe’s Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my order placed at Lowe’s?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates are provided if there are changes to your order status.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return in your Order History. In-store returns require proof of purchase at the customer service desk.
Are there services available to help with installation after buying products at Lowe's?
Yes, Lowe’s offers a variety of installation services including appliances, flooring, blinds, cabinets, countertops, decks, doors, HVAC, lighting, and more.
What are some nearby places I can visit when shopping at Lowe's in Boone?
Nearby places include Chipotle Mexican Grill for a quick meal, Holiday Inn Express Boone if you need accommodation, and Daniel Boone Native Gardens if you'd like to enjoy a beautiful garden before or after your visit to Lowe's.
Are there convenient services near Lowe's for key or locksmith needs?
Yes, minuteKEY and Minute Key locksmith services are located close to Lowe’s, providing convenient options if you need key duplication or locksmith assistance while shopping for home improvement.
What health and wellness options are available near Lowe's in Boone?
Near Lowe’s, you can find several health and wellness centers such as High Country Community Health Dentistry, Whispering Waters Wellness acupuncture center, and The Rehabilitation Center Physical Therapy - Boone for your medical and rehabilitation needs.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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