Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Asheville, NC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,779 reviews
5 stars
934
4 stars
414
3 stars
170
2 stars
76
1 star
185
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Many customers praised the staff for being friendly and helpful, with specific mentions of employees who went above and beyond to assist.
Customer Service Issues
Numerous reviews highlighted poor customer service experiences, including long wait times for assistance, rude staff, and unresolved issues.
Inventory and Stock
While some customers appreciated the store's selection and stock, others reported issues with inventory accuracy and availability.
Checkout Experience
Customers expressed frustration with self-checkout options and long wait times at the registers, indicating a need for more staffed checkout lanes.
Store Condition
Feedback included mixed reviews on store cleanliness and organization, with some customers noting issues in restrooms and product quality.
- SDScarlett Di3 days ago5.0I love this location Lowe’s they are so friendly and helpful. Every employee is knowledgeable and knows where the items are. If not they will find out and walk you there.
- ASAndrew SNov 13, 20255.0Best Lowes hand down. Superior management and peoplepower. Corporate: FIX YOUR PHONES.
- DSD ScottNov 6, 20255.0Issiac in Lawn and Garden assisted us today. He provided us great customer service. He was eager to help us load our fence panels on our cart and in our car. So pleasant to work with.
- BFBig t FoxNov 3, 20251.0Store closes at 10 but for whatever reason they closed at 9 tonight with employees standing in the doorways smoking wonderful experience they didn't have time for me to buy the one item I was needing ... terrible store!
- EHEzrah HansonOct 19, 20255.0Dale made our experience great! He was super personable and made our trip to Lowe’s worthwhile. He made us thankful we came to Lowe’s instead of ace :)
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Asheville, NC?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Asheville?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Hours may vary on certain holidays.
Does Lowe's in Asheville offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will also be sent if your order status changes.
Can I return or exchange items at Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return through your order history online. In-store returns require proof of purchase at the customer service desk.
What payment options does Lowe's accept?
Lowe's accepts several payment methods including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any nearby eateries I can visit before or after shopping at Lowe's Asheville?
Yes, there are several nearby restaurants such as Ole's Guacamoles (TexMex Mexican cuisine), Frank's Roman Pizza, Zappers Pizzeria & Bar, Bonefish Grill (seafood), and La Rumba Restaurant Latino (Latin American and Mexican food) where you can enjoy a meal.
Which nearby stores can I visit for home furniture and mattresses near Lowe's Asheville?
Nearby stores for home furniture and mattresses include Mattress Firm, Asheville Beds, Mattress Source, Havertys Furniture, and Bed Bath & Beyond.
Where can I find convenient financial services around Lowe's Home Improvement Asheville?
Financial services nearby include The Exchange Network for ATMs and Western Union for money transfer services, providing easy access to cash or transfers before or after your visit to Lowe's.
Does Lowe's Asheville provide installation services for home improvement projects?
Yes, Lowe's offers a variety of installation services including appliances, blinds, cabinets, carpet, countertops, decking, doors, garage doors, HVAC, flooring, lighting, plumbing fixtures, roofing, and more to assist with your projects.