Business Details
About
Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 7 Roberts Rd in Asheville, NC today! Our large selection of storage units, manager living on site, exceptional security, deliveries accepted, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
5.0
139 reviews
5 stars
137
4 stars2
3 stars0
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Ashley consistently received high praise for her exceptional customer service, being described as friendly, helpful, and accommodating.
Facility Cleanliness
Customers noted that the storage facility is clean, well-maintained, and secure.
Professionalism
The staff, particularly Ashley, were recognized for their professionalism and ability to handle customer inquiries and issues effectively.
Positive Experiences
Many reviews highlighted overall positive experiences with the service, emphasizing ease of communication and satisfaction with the rental process.
Rate Management
Some customers expressed concerns about rate increases but appreciated the efforts made by Ashley to address these issues.
- JKJoseph Kitt3 days ago5.0The folks at the storage facility are always extremely professional, timely, and more than happy to help whenever I have needed something. The facility is clean secure and overall I couldn’t be happier.
- ASAshok Shah4 days ago5.0My experience with the ExtraSpace Storage has been excellent from the start, recently I renewed the contract, manager Ms. Ashley Moss was very polite and considerate in renewing the contract with reasonable increase in rent. Thanks to Ms. Moss and ExtraStorage for an excellent service.
- JHJack HudsonNov 17, 20255.0Ashley was super accommodating And clear with communication while helping me get into the unit and was available to answer all my questions to help move the process along. I’d give her six stars if I could.. Thanks, Ashley
- MMMary Ann MangelsNov 13, 20255.0Everyone has been very helpful. We met Ashley today and she was wonderful. She took the time to help us resolve a minor situation .
- TDTonya DownsNov 13, 20255.0I only been dealing with this company for about 3 months now or so … Ashley has been so helpful in helping me with my account and getting the help I need. I’m greatly appreciated for all her help including working with me on my payments. Customer name: Dominick
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Asheville, as well as Oakley, Sayles Village, Buena Vista, Biltmore Village, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located just off I-40, near US-25A ALT.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
What are the access hours for Extra Space Storage in Asheville, NC?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM.
What types of storage units does Extra Space Storage offer?
They offer a variety of storage units including drive-up access units, climate-controlled units, and standard units, suitable for personal and business storage needs.
Can I buy moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies, including boxes, available for purchase online and at the facility.
Does Extra Space Storage accept deliveries and have an on-site manager?
Yes, deliveries are accepted at the facility and there is an on-site resident manager to assist customers.
What payment options are accepted at Extra Space Storage in Asheville?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa payment methods.
Where is Extra Space Storage located in Asheville?
It is located at 7 Roberts Rd, Asheville, NC 28803, just off I-40 near US-25A ALT.
What nearby attractions could I visit before or after using Extra Space Storage?
You could visit Asheville's Fun Depot, a local arcade, or enjoy coffee at the nearby Maté Factor - Yerba Mate café.
Are there medical facilities near Extra Space Storage?
Yes, there are several including Western Carolina Retinal Associates (an eye care clinic), Roeder Orthodontics (dentist), and Cancer Centers of North Carolina nearby.
How can I use nearby transit or travel accommodations in relation to Extra Space Storage?
Brookstone Lodge near Biltmore Village offers hotel accommodations close to the storage facility for convenient overnight stays when moving or storing items.
What are the benefits of drive-up storage units at Extra Space Storage?
Drive-up units allow you to pull a vehicle right up to your unit, making it much easier to move large or heavy items like furniture or equipment in and out.