Business Details
About
Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding Store
Discover At Home in Asheville, NC. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
303 reviews
5 stars
217
4 stars
51
3 stars
16
2 stars
9
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, although some reported negative experiences with management.
Product Selection
The store offers a vast selection of home decor and seasonal items, with many customers expressing satisfaction with the variety available.
Pricing Concerns
While some customers found prices reasonable, others felt certain items were overpriced, particularly for lower-quality products.
Store Experience
The store's size and organization received mixed reviews; some enjoyed the spacious layout while others found it overwhelming.
Return Policy Issues
Several customers expressed frustration with the return policy, particularly regarding exchanges and refunds.
- DSDeena Smart4 days ago5.0Great store with great prices! I was able to purchase the prettiest Christmas tree and wreath for a fantastic price. Also the staff go over and beyond to help if you have questions or can’t find something.
- SMSal MilaneseNov 11, 20255.0Beautiful store,only wish they had more everyday items as well
- CECletus EugeneNov 7, 20255.0Great place to find almost any decoration for any holiday season.
- NNNobodyOct 18, 20251.0I had an absolutely bizarre experience here, with the manager threatening to call the police for not being out of the store the minute it hit closing time, leaving me without essentials for a move. I have contacted corporate office and will follow up on this. Absolutely, completely unacceptable.
- MMMelissa MilletOct 9, 20255.0Always so much great stuff for your home!! Love the seasonal decor!!
Frequently Asked Questions About At Home
What is Insider Perks?
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What kinds of products does At Home in Asheville offer?
At Home in Asheville offers affordable home décor, furniture, seasonal decorations, lighting, wall art, and holiday décor with styles ranging from modern and farmhouse to classic and coastal.
Does At Home have a loyalty or rewards program?
Yes, the At Home Insider Perks program is free to join and offers benefits like a 10% off welcome offer, birthday gifts, receiptless returns, and early access to new products.
What is At Home's return policy?
You can return unused items in original packaging within 60 days for a full refund with proof of purchase; Insider Perks members get 90 days. Some restrictions apply for certain items; returns are accepted in-store.
Does At Home offer delivery and pickup options?
Yes, At Home offers in-store pickup and delivery services through third-party providers, with options and costs varying by store.
What are the store hours for At Home in Asheville?
The Asheville At Home store is open daily from 9:00 AM to 10:00 PM, with special holiday hours and closures on Thanksgiving, Christmas, and Easter.
What forms of payment are accepted at At Home?
At Home accepts credit and debit cards including Visa, MasterCard, Discover, American Express, cash, Apple Pay, PayPal, gift cards, and coupons both in-store and online.
Are there any nearby places to At Home Asheville that customers can visit?
Nearby, customers can visit popular spots like Papa's & Beer for Mexican food and drinks, or relax with services from Majestic Nails beauty salon.
How can nearby services complement a visit to At Home?
After shopping at At Home, customers might use Sears Home Services or Sears Heating and Air Conditioning nearby for home maintenance, integrating home improvement and décor needs in one area.
Is there convenient shopping near At Home Asheville?
Yes, Kmart is located nearby offering additional retail and pharmacy services for customers looking to combine errands with their visit to At Home.
How can customers reach At Home Asheville if they have questions or need assistance?
Customers can contact At Home Asheville by calling +1 828-365-7655 or emailing customercareline@athome.com for customer service support.