Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Asheboro, NC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,211 reviews
5 stars
1,257
4 stars
517
3 stars
200
2 stars
91
1 star
146
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of helpful and unhelpful staff, with some customers praising individual employees while others report poor service and lack of assistance.
Product Availability
Many customers expressed frustration with stock levels, noting that the store often lacks basic items and has chaotic inventory management.
Checkout Experience
Customers frequently complained about long wait times at checkout and issues with self-checkout machines, indicating a need for more staff during busy periods.
Delivery Issues
Several reviews highlighted problems with delivery services, including missed deliveries and poor communication regarding order status.
Store Management
There are concerns about mismanagement and inconsistent customer service, with some customers feeling that the store does not meet the standards expected from a major retailer.
- JTJoey Tate2 days ago1.0What a joke. I ordered a dryer off there website and paid for it and they canceled the order. Went back to the store waited 20 minutes for an associate. Bought a different washing machine and range cord the range cord did work so I returned it with receipt. Then they told me that I DIDN'T purchase the range cord at LOWE'S when I tried to return it and wouldn't give me my money u back. What a joke LOWE'S has become. I will not be back.
- SDSteve Durgo2 days ago5.0Classic Lowe's experience!
- RTRenorda TaylorNov 11, 20251.0Lowes is very unprofessional with your credit card bill,they constantly say you have a promotion expiring and once you pay it they charge you interest anyone,once I pay it off I will be doing business with HOME DEPOT from here on out, I will not recommend Lowes to anyone.
- LHlamont hortonNov 6, 20255.0This is by far my favorite Lowe’s to come to. I travel here all the way from Pittsboro. Chase and Eli were awesome help. Will be back just for them and the good products
- CCCarmon Simmons (Carmella)Nov 2, 20251.0During a recent visit to your store, I was standing right beside my husband when a female sales associate approached him directly, even though we had not asked for help. She did not make eye contact with me or acknowledge my presence at all, and continued to speak only to him even after he told her he didn’t need assistance. I found this behavior rude, dismissive, and unprofessional. I am not a jealous person, but I do recognize when another woman is being rude or disrespectful. This kind of behavior is not appropriate in a customer service role and does not reflect the level of professionalism expected from Lowe’s employees. In addition, the associate’s clothing was not suitable for a hardware store environment. Professional appearance and conduct should be consistent across all employees to maintain the respectful atmosphere customers expect. Thank you for your time and for addressing this matter to ensure that all customers are treated with equal respect and professionalism.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products and brands can I find at Lowe's Home Improvement in Asheboro, NC?
Lowe's offers a wide range of products including appliances, tools, flooring, paint, plumbing supplies, and outdoor furniture. Brands available include GE, Whirlpool, Samsung, Craftsman, Dewalt, and more.
What are the store hours for Lowe's Home Improvement in Asheboro?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM, with specific holiday hours applies.
Does Lowe's home improvement offer delivery and in-store pickup options?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if there are changes to your order.
What is the return policy for items purchased at Lowe's?
Most items can be returned within 90 days. Returns from Lowes.com orders can be started online; in-store returns require proof of purchase at the customer service desk.
What languages are supported at Lowe's Home Improvement store in Asheboro?
The store supports English and Spanish, with in-store translation services available for other languages.
Which nearby restaurants can I visit before or after shopping at Lowe's in Asheboro?
You can visit nearby restaurants such as Kickback Jack's, IHOP, Golden Corral Buffet & Grill, and Pardon My Cheesesteak for a meal before or after your shopping trip.
Are there any nearby lodging options if I need accommodation while visiting Lowe's in Asheboro?
Yes, nearby lodging options include Comfort Inn & Suites Asheboro East, Holiday Inn Express & Suites Asheboro, and Hampton Inn Asheboro.
Where can I find nearby services for propane exchange or locksmith needs near Lowe's Asheboro?
Blue Rhino Propane Exchange is nearby for propane needs, and Minute Key locations provide key and locksmith services close to the store.
What expert installation services does Lowe's Home Improvement in Asheboro offer?
Lowe's offers a variety of installation services including appliances, flooring, blinds, cabinetry, doors, HVAC, and smart home system installations, among others.