As the trusted home improvement store near you, Lowe’s in Asheboro, NC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback indicates a significant inconsistency in customer service, with some employees being helpful while others are reported as rude or unprofessional.
Delivery Issues
Numerous complaints about delivery services, including delays and incorrect items being delivered, leading to customer dissatisfaction.
Store Management
Customers expressed concerns about the store's management and organization, citing issues with stock availability and employee knowledge.
Checkout Experience
Many reviews mention long wait times at checkout and dissatisfaction with self-checkout options.
Employee Helpfulness
While some customers praised the helpfulness of staff, others reported difficulty in finding assistance when needed.
WB
Wendell baker
3 days ago
5.0
Great place
MK
Maverick Krizan
Dec 24, 2025
5.0
Excellent
RL
Rachel Leviner
Dec 24, 2025
5.0
Staff was friendly. My husband was aggravating though but all in all it was good. Cashier was super friendly she talked to us like she knew us.
DH
Darrell Hunter
Dec 23, 2025
1.0
I ordered, paid for a dishwasher on 12/5. Have not received as of 12/23. Delivery from Lowe's is absolutely unacceptable and unsatisfactory!!!!. Was promised a seven day Delivery. Poor Poor service. Totally unsatisfied!
JC
Justin Crabtree
Dec 15, 2025
1.0
Clean store; decent inventory; TERRIBLE, unprofessional employees! Some of the employees like to play mind games instead of assisting customers OR at least leaving them alone if uncapable of being friendly or providing assistance. I left my phone on a shelf while shopping but realized it before I left the store's parking lot. Instead of giving me the phone back at customer service, they denied having it and sent me searching through the store for hours. Employees followed my every move, while some were making rude and unprofessional comments and laughing as I struggled to find my phone. I ran into a friend and used their phone to locate my device. Map pinged the phone at the store but they STILL denied having it. I had to set off the location alert and heard it screaming from a drawer behind the customer service desk! Everyone acted ignorant that they were hiding my phone and watching me search for hours as entertainment! WOULD NOT RECOMMEND THIS PARTICULAR STORE!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products and brands can I find at Lowe's Home Improvement in Asheboro, NC?
Lowe's offers a wide range of products including appliances, tools, flooring, paint, plumbing supplies, and outdoor furniture. Brands available include GE, Whirlpool, Samsung, Craftsman, Dewalt, and more.
What are the store hours for Lowe's Home Improvement in Asheboro?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM, with specific holiday hours applies.
Does Lowe's home improvement offer delivery and in-store pickup options?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if there are changes to your order.
What is the return policy for items purchased at Lowe's?
Most items can be returned within 90 days. Returns from Lowes.com orders can be started online; in-store returns require proof of purchase at the customer service desk.
What languages are supported at Lowe's Home Improvement store in Asheboro?
The store supports English and Spanish, with in-store translation services available for other languages.
Which nearby restaurants can I visit before or after shopping at Lowe's in Asheboro?
You can visit nearby restaurants such as Kickback Jack's, IHOP, Golden Corral Buffet & Grill, and Pardon My Cheesesteak for a meal before or after your shopping trip.
Are there any nearby lodging options if I need accommodation while visiting Lowe's in Asheboro?
Yes, nearby lodging options include Comfort Inn & Suites Asheboro East, Holiday Inn Express & Suites Asheboro, and Hampton Inn Asheboro.
Where can I find nearby services for propane exchange or locksmith needs near Lowe's Asheboro?
Blue Rhino Propane Exchange is nearby for propane needs, and Minute Key locations provide key and locksmith services close to the store.
What expert installation services does Lowe's Home Improvement in Asheboro offer?
Lowe's offers a variety of installation services including appliances, flooring, blinds, cabinetry, doors, HVAC, and smart home system installations, among others.