Business Details
About
Hot Tub Store
Mountain Leisure Hot Tubs Showroom is open with hot tubs in stock from $4500.00 and up. We are your go-to experts for hot tubs, swim spas, and saunas. Our unparalleled selection of top-quality products is designed to bring happiness and relaxation to our customers. Whether you're looking to enhance your wellness or create a luxurious retreat in your backyard, we have the perfect hot tub, swim spa, or sauna for you. Visit Mountain Leisure Hot Tubs in Arden and experience the ultimate in relaxation and enjoyment. We look forward to speaking with you soon!"
Location
Hours
Reviews
4.8
108 reviews
5 stars
99
4 stars
2
3 stars1
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Communication Issues
Many customers reported poor communication, with difficulties in reaching the company via phone or email.
Customer Service
While some customers praised the exceptional customer service, others experienced rudeness and unprofessionalism from staff.
Product Quality
Several reviews mentioned issues with hot tub quality, including broken parts and unsatisfactory replacements.
Installation Experience
Installation was generally praised for being efficient and professional, with many customers satisfied with the setup process.
Maintenance Services
Customers appreciated the reliable maintenance services provided, highlighting the professionalism of the maintenance team.
- RVrebecca vanselowOct 19, 20251.0Unfortunately our experience has not been great with Mountain Leisure Hot Tubs, Arden location. The biggest issue is lack of communication. 9 out of 10 times you call no one answers, if you leave a massage no one gets back, no one responds to email. I do not understand how someone can run a business with such poor communication. We have had our hot tub for a year and a half. The hot tub had a side panel that was broken after only a few months, the company still has yet to come and fix it. The hot tub cover totally ripped in half after just after a year and the company had the audacity to tell me that it was because people were sitting on the hot tub cover. Our cabin sat for nearly a year with no one using the tub or cover post Helene, so most certainly this is was not the reason for the damage to the cover. The owner finally agreed to replace the cover (which was only 2 weeks out of warranty) but it's been the biggest problem, taking alot of my time to even get anyone on the phone. We contacted them at the beginning of August asking for replacement and it is nearly the end of October and we still have no replacement. I highly suggest going with someone else if you are looking for a hot tub, you will wast your time here and get a product that is not great
- RHRobert HaynesNov 14, 20205.0Mountain Leisure provides an exceptional end to end sales experience: quality product, knowledgeable/responsive sales and customer service, combined with a hassle-free, fixed price quote for installation of a new tub (including removal of old tub). Charles and Suzanne have built a strong business the old-fashioned way: say what mean and deliver what you say. This has been one of the best purchases and corresponding sales experiences we have had, and highly recommend Mountain Leisure!
- KPKarla PlatekOct 31, 20185.0Customer service was excellent! Charles was a pleasure to work with. We love our hot tub!
- DBDan BurrelloFeb 22, 20185.0Such excellent service. HIGHLY recommended.
- AAajpeppers254Feb 9, 20185.0Great experience. Excellent price on a 6 man tub with a turnkey installation. Charles went above and beyond with making sure the installation was done correctly. Will definitely use again and recommend for any spa service or retail in the Sapphire area.
Frequently Asked Questions About Mountain Leisure Hot Tubs
What products does Mountain Leisure Hot Tubs offer?
Mountain Leisure Hot Tubs offers hot tubs, swim spas, and saunas with hot tubs starting from $4500.00 and up.
Where is Mountain Leisure Hot Tubs located?
Mountain Leisure Hot Tubs is located at 3865 Sweeten Creek Rd, Arden, NC 28704, US.
What are the hours of operation for Mountain Leisure Hot Tubs?
Mountain Leisure Hot Tubs is open 24 hours a day, every day. Holiday hours are by appointment only.
How can I contact Mountain Leisure Hot Tubs?
You can contact Mountain Leisure Hot Tubs by phone at +1 828-649-7727 or by email at charles@mountainleisurehottubs.com.
What is the website for Mountain Leisure Hot Tubs?
The website for Mountain Leisure Hot Tubs is https://mountainleisurehottubs.com/
When was Mountain Leisure Hot Tubs established?
Mountain Leisure Hot Tubs was established in 1996.
What is the tagline or featured message of Mountain Leisure Hot Tubs?
The featured message for Mountain Leisure Hot Tubs is "Relax. Renew. Repeat."
What nearby places can I visit when I come to Mountain Leisure Hot Tubs?
Nearby places include Tacon Madre (a taco restaurant), Fat Cats Billiards (a bar and bowling alley), and Avalon at Sweeten Creek (a landmark and accommodation) which you might enjoy visiting before or after your trip to the showroom.
How can nearby churches help me find Mountain Leisure Hot Tubs?
Several nearby churches like Asheville Collider, AVL City Church, and Radiant Church can serve as landmarks to help you locate Mountain Leisure Hot Tubs along Sweeten Creek Rd in Arden, NC.
Are there any local services or businesses near Mountain Leisure Hot Tubs that can assist with home improvements?
Yes, nearby businesses like All Seasons Heating & Air Conditioning and Best Choice Roofing provide HVAC and roofing services that might be useful for your home projects along with products from Mountain Leisure Hot Tubs.