Brand Certified
Lowe's Home Improvement
4.1(2104 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
1101 Beaver Creek Commons Drive, Apex, NC
27502, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(919) 303-4200
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/NC-Apex/1878
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Apex, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Lowe's Home Improvement
1101 Beaver Creek Commons Drive, Apex, NC
27502, United States
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.1
2,104 reviews
5 stars
1,227
4 stars
455
3 stars
135
2 stars
67
1 star
220
- MEMichael Eade4 days ago1.0They obviously have an employer moral and training issue. Unresponsive and non customer focused
- DPDeepak PatelMar 6, 20261.0I had a very frustrating experience with Lowe's regarding a cooktop installation. I ordered a cooktop measurement through Lowe’s, and a team came out about a week later to take the measurements. After that visit, I didn’t hear anything back for two weeks. I eventually went to the store to follow up, but no one seemed to know what was going on. Instead of helping resolve the issue, they asked me to call a separate installation company. I was surprised because I paid Lowe’s for the service and expected them to coordinate the process. I contacted the installation company they referred me to, but that led nowhere. I kept getting transferred to the same phone number with no response or clear update. At this point, it has been three weeks and three visits to the store, and I still don’t have the cooktop measurements or any suggestions for the cooktop installation from Lowe’s. When I called the installation company again, they told me that Lowe’s already has the measurements. However, when I asked Lowe’s for them, they said they couldn’t share the measurements due to “compliance or contractual reasons.” Overall, this has been a very poor customer service experience. The lack of coordination between Lowe’s and their installation partners has left me stuck without the information I need to move forward. I expected much better support and accountability from Lowe’s. By the way, I still don't have any information from Lowe's about it.
- JGJeffrey GordonMar 6, 20265.0Everything you need you find it
- JTJason TorauFeb 25, 20261.0Omg...stopped in to get 2 gallons of paint shook up and buy a few plastic paint trays. I had to stand in line for 25 minutes to get the paint issue taken care of. A lady was buying a ton of paint samples and started complaining that the colors weren't right. The worker behind the counter said, "ma'am...the paint is made by the computer." Then, even after another worker came over to help, it took her forever to finish up and walk away. Then they helped the gentleman in front of me and then BOTH workers disappeared!! After they saw me standing there for 25 minutes. Never addressed me, never said we'll be right with you....nothing! Ridiculous!! Another shopper happened to come up to me and ask if anyone was working and I said, "there were 2 people but they both just walked away....I've been standing here for 25 minutes....good luck!" She went and got another worker to come and help. She was great! Finally, after over 30 minutes in the store at 930-10am I got out of there!
- NRNicolas RegulFeb 3, 20265.0Such nice staff, there was a elderly man working and I was trying to find some screws, that were long and thin, I have no idea with all the proper names and stuff but he helped me and it was a great experience.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 15, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website