Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Apex, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
1101 Beaver Creek Commons Drive, Apex, NC
27502, United States
Hours
Reviews
4.2
1,877 reviews
5 stars
1,079
4 stars
440
3 stars
114
2 stars
56
1 star
188
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude and unprofessional behavior.
Product Availability
Customers frequently noted issues with stock availability and inaccurate inventory information.
Store Cleanliness
The store is generally described as clean and well-organized, although some customers reported issues with the garden area.
Employee Helpfulness
While some employees received high praise for their assistance, others were criticized for being unresponsive or unhelpful.
- AKAmanda KesslerDec 18, 20251.0EDIT: THEY DELIVERED NOT 1 BUT 2 DAMAGED DISHWASHERS FROM THIS STORE. Corporate appliances couldn’t even each the store and said I would need to wait 5 business days for an update on rescheduling the 3 attempt. Don’t order appliances from here, likely to be damaged. Don’t get insulation through here they have little to no communication with 3rd party installers and dates are weeks-month out which is fine but they are not upfront with that information the way Home Depot is. Also management has no say or help with damaged items or installations all has to be a process through corporate. Just use home depot say stuff and better installation processes
- DMDarren McKinnonDec 18, 20251.0AI phone attendant is awful!!!! Someone needs to update that!
- TATanner AxtmanDec 11, 20255.0The employee named Rich in the paint department was rich with years of experience and was able to help us make the best choices when painting.
- JLJamil LeonDec 9, 20255.0Big thanks to JOP for helping me out loading up plywood on my truck.
- YLYoogin LeanDec 7, 20255.0Good selection and friendly staff to help with your purchase.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services can I find at Lowe's Home Improvement in Apex, NC?
Lowe's offers a wide range of products including appliances, paint, patio furniture, tools, flooring, plumbing, decking, grills, lumber, and outdoor equipment. They also provide services like installation, delivery, and in-store pickup.
What are the operating hours for Lowe's Home Improvement in Apex?
Lowe's is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays. Holiday hours vary, with some days closed or reduced hours.
How do I check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates will be sent if there are changes.
Does Lowe's offer installation services for purchased products?
Yes, Lowe's provides various installation services including for appliances, countertops, flooring, lighting, windows, and more to help with your home improvement projects.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
Are there any nearby stores where I can shop with Lowe's in Apex?
Yes, nearby shopping options include Kohl's Beaver Creek, Target Apex, Beaver Creek Commons shopping center, and GameStop, providing a variety of goods from clothing to electronics and groceries.
Is there a nearby banking facility close to Lowe's for convenient transactions?
Yes, Truist bank and BB&T ATM are nearby, allowing customers to easily manage banking needs before or after visiting Lowe's.
Are there places nearby where I can get food or coffee when shopping at Lowe's?
Nearby food options include Starbucks coffee shop, It's Just Wings restaurant, and Pizza Hut Express, perfect for grabbing a meal or coffee during your visit.
How can I find product recalls and safety news for items purchased at Lowe's?
Recalls and safety news for products sold at Lowe's are posted on the Lowe's Recalls and Product Safety News page on their website.
What should I do if I need to return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return online; in-store returns require proof of purchase at the customer service desk.