Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Albemarle, NC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback on customer service is mixed; while some customers praised the helpfulness of staff, others reported poor service and lack of assistance.
Product Availability
Customers expressed frustration with stock issues, noting that items were often unavailable or took a long time to restock.
Delivery Issues
Several reviews highlighted problems with delivery services, including items being left outside and poor communication regarding delivery times.
Store Cleanliness
Many customers appreciated the cleanliness and organization of the store, making it a pleasant shopping environment.
Self-Checkout Concerns
There were complaints about the increasing reliance on self-checkout, with some customers feeling it detracted from the shopping experience.
BV
Bhoj Valleru
3 days ago
5.0
I rented a truck from Lowe’s today and had a great experience. Johnathan at the pickup counter was very helpful. He was friendly and made the process fast and smooth. The pickup and return were very easy. I’m happy with the service and will definitely come back again
JP
john pigg
Nov 2, 2025
1.0
Sunday morning customer service girl very rood ordered a stove said u had one in stock paid for it says now don't have ask her to order another or how long will it be to get one she said cancell find something else she was no help so ty queen city appliance no hassles pickup at store same day albemarle Lowe's Nevers has what u need have to go out town
WW
Wickedwomen66
Oct 18, 2025
5.0
Was able to get my fencing window, blinds and ant killer
AA
ace
Sep 30, 2025
5.0
Had a great experience here with the help of Valentina and Dustin in making my purchase exchange go smoothly and Seth’s awesome product knowledge and dedication to taking the time to show me all the options, truly made this Lowe’s experience worth a 5 star review. Thank you!
KS
Kim Strickland
Sep 15, 2025
5.0
great customer service
appreciate veterans
Lowe's always great
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Albemarle, NC?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's in Albemarle?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, it is closed on November 27 and December 25.
Does Lowe's in Albemarle offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering the order number or logging in to your MyLowe’s account. Email updates will be sent if your order status changes.
How do I return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. Returns can be initiated online for orders from Lowes.com or in-store with proof of purchase or the return barcode at the customer service desk.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What services does Lowe's offer besides product sales?
Lowe's offers appliance installation, flooring installation, blinds and shade installation, garage door installation, smart home installation, and many other installation services.
What stores or services are located near Lowe's in Albemarle?
Nearby places include Blue Rhino Propane Exchange, Walgreens pharmacy, Western Union money transfer, Verizon mobile phone store, and Petsense pet store.
Are there dining options near Lowe's that customers can visit before or after shopping?
Yes, nearby dining options include McDonald's, Taco Bell, Blue Bay Seafood of Albemarle Inc, Bulldogs Bar and Grill, and Wendy’s.
Where can I find other retail and shopping options near Lowe's in Albemarle?
Nearby you can find JCPenney department store, ALDI grocery store, Belk department store, Family Dollar discount store, and Ollie’s Bargain Outlet.