Lowe's Home Improvement

4.2
1704 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Albemarle, NC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
820 NC 24-27 Bypass East, Albemarle, NC
28001, United States

Hours

Reviews

4.2
1,569 reviews
5 stars
925
4 stars
356
3 stars
119
2 stars
55
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness of staff, others reported poor service and lack of assistance.

Product Availability

Customers expressed frustration with stock issues, noting that items were often unavailable or took a long time to restock.

Delivery Issues

Several reviews highlighted problems with delivery services, including items being left outside and poor communication regarding delivery times.

Store Cleanliness

Many customers appreciated the cleanliness and organization of the store, making it a pleasant shopping environment.

Self-Checkout Concerns

There were complaints about the increasing reliance on self-checkout, with some customers feeling it detracted from the shopping experience.
  • BV
    Bhoj Valleru
    3 days ago
    5.0
    I rented a truck from Lowe’s today and had a great experience. Johnathan at the pickup counter was very helpful. He was friendly and made the process fast and smooth. The pickup and return were very easy. I’m happy with the service and will definitely come back again
  • JP
    john pigg
    Nov 2, 2025
    1.0
    Sunday morning customer service girl very rood ordered a stove said u had one in stock paid for it says now don't have ask her to order another or how long will it be to get one she said cancell find something else she was no help so ty queen city appliance no hassles pickup at store same day albemarle Lowe's Nevers has what u need have to go out town
  • WW
    Wickedwomen66
    Oct 18, 2025
    5.0
    Was able to get my fencing window, blinds and ant killer
  • AA
    ace
    Sep 30, 2025
    5.0
    Had a great experience here with the help of Valentina and Dustin in making my purchase exchange go smoothly and Seth’s awesome product knowledge and dedication to taking the time to show me all the options, truly made this Lowe’s experience worth a 5 star review. Thank you!
  • KS
    Kim Strickland
    Sep 15, 2025
    5.0
    great customer service appreciate veterans Lowe's always great

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.