As the trusted home improvement store near you, Lowe’s in Albemarle, NC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some customers praised helpful staff, others reported poor service and lack of assistance.
Product Availability
Several reviews mentioned issues with stock availability and delays in receiving items.
Store Cleanliness
The store is generally noted for being clean and organized, contributing positively to the shopping experience.
Delivery Issues
Customers expressed dissatisfaction with delivery services, particularly regarding the handling and placement of delivered items.
Self-Checkout Concerns
There are complaints about the increasing reliance on self-checkout, with some customers feeling it detracts from the overall service experience.
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Kenneth Amoah
Dec 27, 2025
3.0
Lowes is the biggest home improvement store in Albermarle so its the go to place for it and I shop here all the time...only issue is that it's sometimes difficult to find someone to answer questions for you in the aisles so make sure you come prepared to help yourself.
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Gemma Arroyo
Dec 17, 2025
5.0
Lowe's in Albemarle NC has great customer service and great place to shop for anything you need for home,garden,and anything else you need to make your dreams come to life I personally go to Lowe's to get all my plants like chilly peppers tomatoes rosemarys roses and anything you need for gardens I also like the variety of bagged soil that they sale great prices and great value to there customers they help you and offer there help every time they see you walking around I personally love this store and love going there 4 to 5 times a week just to see there discounts and whatever they have that's new in the store 5 star rating
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Daren Reed
Dec 7, 2025
1.0
No customer service and management does not care. Don't know why I shop here. Terrible, would not recommend.
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Joe Elswick
Nov 26, 2025
5.0
Lowes is my Go-To
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Bhoj Valleru
Nov 20, 2025
5.0
I rented a truck from Lowe’s today and had a great experience. Johnathan at the pickup counter was very helpful. He was friendly and made the process fast and smooth. The pickup and return were very easy. I’m happy with the service and will definitely come back again
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Albemarle, NC?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's in Albemarle?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, it is closed on November 27 and December 25.
Does Lowe's in Albemarle offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering the order number or logging in to your MyLowe’s account. Email updates will be sent if your order status changes.
How do I return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. Returns can be initiated online for orders from Lowes.com or in-store with proof of purchase or the return barcode at the customer service desk.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What services does Lowe's offer besides product sales?
Lowe's offers appliance installation, flooring installation, blinds and shade installation, garage door installation, smart home installation, and many other installation services.
What stores or services are located near Lowe's in Albemarle?
Nearby places include Blue Rhino Propane Exchange, Walgreens pharmacy, Western Union money transfer, Verizon mobile phone store, and Petsense pet store.
Are there dining options near Lowe's that customers can visit before or after shopping?
Yes, nearby dining options include McDonald's, Taco Bell, Blue Bay Seafood of Albemarle Inc, Bulldogs Bar and Grill, and Wendy’s.
Where can I find other retail and shopping options near Lowe's in Albemarle?
Nearby you can find JCPenney department store, ALDI grocery store, Belk department store, Family Dollar discount store, and Ollie’s Bargain Outlet.