Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Customers consistently praised the friendly, knowledgeable, and helpful staff, particularly highlighting individuals like Aaron and Megan for their exceptional service.
Product Selection
The store offers a wide variety of furniture and appliances, with many customers expressing satisfaction in finding exactly what they needed.
Delivery Experience
Delivery services received positive feedback for being prompt, professional, and efficient, with many customers appreciating same-day delivery options.
Warranty Issues
Some customers reported frustrations with warranty claims and follow-up service, indicating a need for improvement in this area.
NA
Norm Acott
Feb 6, 2026
5.0
The Sales Lady was very helpful and was able to find exactly what we were looking for
DL
D L
Jan 26, 2026
5.0
The Brick store in Woodstock NB is great, I got amazing customer service by Megan (truly recommend) and the staff at cashier desk
Megan helped me with a situation by phone and I decided to drive there (2 hours round trip but so worth it) she knew what I desired and had everything set up to make it easy when I was there
I even added another item on top of my planned purchase with no pressure at all just wanted additional info and then 2 days later I added a TV
The service since the start is 5 stars +
I say to the population in and around Woodstock NB to encourage this local business they treat you like a valued customer and it is rare these days
Great job !
JG
Jolynn Grant
Sep 6, 2025
5.0
Super easy , friendly , knowledgable customer service at the brick. Megan was fantastic to work with. We can’t wait to get our new sofa bed/ couch . Definitely recommend the brick Woodstock !
JM
Jeff Matthews
May 8, 2025
5.0
Excellent service Knew their products very well
TH
Trina Haynes
Aug 18, 2017
5.0
We have shopped at the brick store in woodstock several times. We have always received amazing service. After searching for a dishwasher at several locations we went to the brick and came home with a dishwasher. This is huge to us considering we are renovating our kitchen and have been 8 weeks with no sink. The manager aaron let us have the model on display after learning of our dilemma. Thanks aaron and we will continue to shop at your store. 2 thumbs up
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
Brand Certified Facts from The Brick
The Brick partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: