The Brick

Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.

Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.

On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.

An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.

Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.

We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.

Return policy varies by item. Check the Satisfaction Guarantee page on our website for full details.

Yes. If you find the same brand and model at a lower price within 30 days of purchase, The Brick will refund the difference. Some conditions apply.

Orders can be canceled and refunded prior to delivery or pick up at any Brick location. Refunds go back to the original payment method, with deposits on special orders non-refundable.

Not always. Refunds on cash payments may be issued to a debit card or by cheque to the payer, depending on store cash availability.

An extended warranty can be added during purchase online or in store, or within 30 days of receipt at a store. Options are available during checkout or through a sales consultant.

Premium Delivery Service is available in most areas. For others, third-party couriers or Canada Post are used. Deliveries are within Canada only.

The Brick offers licensed installation and assembly for various appliances, electronics, and furniture at competitive prices.

Open Monday to Friday 10:00-21:00, Saturday 10:00-19:00, Sunday 11:00-18:00. Closed on November 11, 2025.

Subway, a fast food sandwich restaurant, is nearby and a convenient spot to grab a quick meal before or after shopping at The Brick.

Charlotte Tilbury and Bath & Body Works Canada are nearby, great places to explore beauty products and spa services before or after your visit to The Brick.

Virgin Mobile Canada, Future Tech Saint John, Bell Aliant, TELUS, and Mobile Klinik are nearby mobile phone stores providing services ranging from sales to repairs.